Car Repairs And Tires At 7800 Montgomery Rd From Your Cincinnati Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 7800 Montgomery Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

7800 Montgomery Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #5800 Managed by Derek Lester

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/04 7am-5pm
  • Professional Auto Repair From Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine fluid levels, steering, the battery, and more. Plus, our team believes in delivering the best quality service possible, all at reasonable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or schedule an appointment by phone or online.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

    Customer Reviews

    (4.3 of 5) - 23 Reviews
    5/ 5stars
    on August 6, 2017
    5/ 5stars
    by  
    on July 3, 2017
    No matter which Firestone I go to the service is the same: reliable with honest input regarding my service needs.
    5/ 5stars
    by  
    on June 27, 2017
    5/ 5stars
    by  
    on April 20, 2017
    Great Experience, My van runs smoother than ever! Highly recommend this location.
    5/ 5stars
    by  
    on April 15, 2017
    My family has used Firestone for almost all of our auto care since I can remember. My dad fixes many of our car issues when he can, but since I live 300 miles away from home now, I know that I can trust this Firestone location to be honest and transparent with me, do the job right the first time, answer my questions in a helpful way, and make me feel like a valued customer every time! One thing I look for in a car repair business is that they do not treat me differently as a female. I never feel like they are trying to talk over my head or convince me that I need services that I really do not need. I like that in several instances, the service advisor has taken me out to my car to see what was initially wrong and how they've fixed it.
    5/ 5stars
    by  
    on February 22, 2017
    5/ 5stars
    by  
    on November 19, 2016
    Derrick was great!
    5/ 5stars
    by  
    on May 22, 2016
    2/ 5stars
    by  
    on December 5, 2015
    The repairmen didn't put new tires on correct wheels. They also didn't rotate them, as promised.
    4/ 5stars
    by  
    on November 18, 2015
    They are very friendly and knowledgable. Great experience.
    2/ 5stars
    by  
    on October 26, 2015
    Always had great service with Firestone and get most of my work done there. Unfortunately this time was subpar. I paid for a full synthetic oil change and wanted an alignment performed. I have a lifetime alignment that I paid for with Firestone. They related that I needed new control arms, ball joints, and sway link kits. After getting a second opinion, it turned out I did need new upper ball joints but not lower. I've since had that done elsewhere at a lower rate, and feel I was not given completely accurate information which is unfortunate. I'm now uncertain if I will have my alignment or future work done at this location.
    1/ 5stars
    by  
    on September 23, 2015
    I took my car in for an oil change, tires and alignment. I was later notified I needed to replace a wheel due to a crack along the bead line. They also told me they could get the wheel the next day by noon or 16:00 for $280.00. I said OK. The next day I called and was told they had the wheel and it would be ready in about an hour. Then I was told it was for another car. I asked the young man at the desk if they had a tracking number, his response was simply NO. Finally John Dean made some calls and got a tracking number and I was told the wheel was not sent NEXT DAY. Then I was told the wheel went to the wrong location and had to picked up and brought to this location. The store manager Craig Bosses said all he could do would be give me a $41 refund bringing the wheel down to cost. Then he made it would like he was doing me a favor by selling me the tires buy 3 get the 4th free, no charge in the alignment because I had a lifetime alignment and selling me the wheel "at cost" the store made no money on my car. After talking to Ty Roybal I explained to him and Bosses I could have gotten the wheel locally for $200 he agreed to a price match. I am now waiting to see how that goes.
    4/ 5stars
    by  
    on August 9, 2015
    They made things right. My car runs and drives as good as it did when I brought it in.
    5/ 5stars
    by  
    on July 25, 2015
    Today I stopped by Firestone to see if they could help me blow up a 2-person tube so the kids could enjoy some tubing on the lake today. I went in hoping that they would have a special attachment so that I could inflate the tube. Although they didn't, the manager of the store, Craig Bosse, aka MacGyver, was very resourceful and modified an attachment used in the garage by wrapping a wet paper towel to prevent the air from escaping while filling the tube up. It was an incredible experience for me. The kids and I were anxious to get on the lake, while the busy manager of the store took time out of his day to help us out. I was more than willing to pay, but he just said "Have a great day on the lake." Next time I need tires, I'll be sure to head over to Firestone in Kenwood.
    5/ 5stars
    by  
    on June 23, 2015
    On my recent trip to Firestone, I had a female sales adviser....she did not pressure me on any of the recommended repairs. It is often intimidating just entering into a car repair shop as a women, not wanting to be taken advantage of, but at Firestone, most sales advisers have been patient and kind, even more easing was having a female sales adviser though!
    4/ 5stars
    by  
    on March 2, 2015
    I have been taking my vehicles to this Firestone location for years. I have always felt that they were honest with me. As a female, they didn't make me feel stupid for not completely following what they were explaining to me. I have recommended this location to many of my friends.
    5/ 5stars
    by  
    on February 7, 2015
    Excellent and fantastic customer service as always!
    5/ 5stars
    by  
    on January 27, 2015
    We've been using Firestone Complete Auto Care, in Kenwood, for several years, for all of our cars. We have always been very satisfied with the work done. The courteous, professional, and knowledgeable staff, make the visits enjoyable.
    5/ 5stars
    by  
    on January 25, 2015
    I have an older car 2004 Chevy and I have been very pleased with the services on my car. I recommend the Firestone at Kenwood to all my family and friends.TJ
    5/ 5stars
    by  
    on January 24, 2015
    I went to Firestone after price checking at several different area tire companies, and this one was the cheapest. I had the first appointment the next morning to get my tires replaced and they were prompt, helpful, friendly, and honest. They did not try to sell me on things I don't need, but they were honest about the things my car will need soon to stay in good condition (which I already knew about). They never pressured me into other services, however they did give me the (fair) prices for the services my car does need so I can come back whenever I'm ready. I think I found the place I where I feel comfortable to take my car, which is great because I really hate taking my car to just anyone. I will always trust Firestone for whatever my car needs. I would recommend them to everyone!
    5/ 5stars
    by  
    on January 23, 2015
    I have used firestone for all of my vehicles fifth avenue,grand prix and toyta and they have giving me great service on all of them.
    5/ 5stars
    by  
    on January 23, 2015
    I used Firestone June of last year . I was completely satisfied with the service I received. I will be scheduling another appointment next week.
    3/ 5stars
    by  
    on January 22, 2015
    They are good people, very friendly, but last service had issue with different pressure in all 4 Firestone tires and did not check the other fluids as advertised.

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