Car Repairs And Tires At 2743 Reynolda Rd From Your Winston-Salem Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 2743 Reynolda Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #23035 Managed by David Bordeaux

HOLIDAY HOURS

Please note our hours for Easter

  • 04/16 Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our auto care teammates can perform a free courtesy check. We'll inspect fluid levels, steering, belts, and more. Additionally, our team believes in offering the most consistent service on the market, at unbeatable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or plan your appointment online or by calling (336) 245-9148.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.3 of 5) - 42 Reviews
    5/ 5stars
    by  
    on March 27, 2017
    I went to Firestone looking to buy some new tires for my car because my original tires were getting worn. When I walked in I was instantly greeted by a man named Kris who walked with me to check the tred on my tires. He then continued to tell me about what options of tires I could buy and answered every question I had with a smile on his face. I was well informed about all the great deals at Firestone also. He did everything he could to help me out and gave me the best service I've ever had anywhere. I felt like I was with a friend whom I had known for a long time. I will definitely be back to Firestone thanks to the amazing customer service that I received from Kris.
    5/ 5stars
    by  
    on March 26, 2017
    The people and service here are awesome!!
    5/ 5stars
    by  
    on March 11, 2017
    Every time I come here, the techs are so friendly and knowledgeable! I find that I search around town for the best price(because I am a single female on a budget), and I always end up at firestone because I feel like I get the best price for the service and quality.
    5/ 5stars
    by  
    on March 10, 2017
    Our go-to mechanic is Wesley Wilmonth!! This guy is AWESOME. Honest, trustworthy and reliable! He is a really Nice guy who really knows how to help. Definitely go to Wesley!!
    5/ 5stars
    by  
    on January 30, 2017
    This was my first experience with Firestone on Reynolda but not my first Firestone visit within the City. Both locations are very helpful and provide great information but the Reynolda location stands out. If you need great service in a place where your presence is acknowledged and your car repairs done in a timely manner. This is the location for you. We are Satisfied Customers and will bring our vehicles back to Firestone for future repairs and upkeep. Reynolda Firestone....First Class Customer Service!
    5/ 5stars
    by  
    on January 23, 2017
    1/ 5stars
    on December 14, 2016
    5/ 5stars
    by  
    on November 3, 2016
    5/ 5stars
    by  
    on October 26, 2016
    1/ 5stars
    by  
    on August 4, 2016
    If you have 2 hours to hang out for an oil change, this is the place for you.
    5/ 5stars
    by  
    on June 30, 2016
    Thanks again for another top notch service visit.
    5/ 5stars
    by  
    on November 10, 2015
    Was from out of town and developed charging problems with car. Luckily took it in to this facility. Manager (Rogers) is a great individual who obviously cares about his customers-whether a local repeat person or a stranger like me. Took great care of my car and me, personally, keeping me informed on a regular basis and explained everything clearly so a non-car person could understand.
    5/ 5stars
    by  
    on October 12, 2015
    Above & beyond my expectations the service received today.
    5/ 5stars
    by  
    on September 27, 2015
    I was in twice last week with tire issues. I received prompt and courteous attention and the service was excellent. The price was extremely reasonable as well. I would recommend this location to others.
    5/ 5stars
    by  
    on September 12, 2015
    Fast great service at a good price. No need to go back to the dealer.
    5/ 5stars
    by  
    on September 3, 2015
    I just visited my local Firestone shop and was really happy with the service I received. I recommend anybody needing to service their vehicle to stop on in and I am positive you and your vehicle will be taken care of.
    4/ 5stars
    by  
    on August 16, 2015
    Used them for a rear brake and rotor replacement and we really had no problems from the arrival to when we paid and left. Very friendly staff.
    5/ 5stars
    by  
    on August 8, 2015
    We were on our way to my sons high school graduation when we caught a flat tire! We drove approximately a mile when we pulled into Firestone. The manager understood our situation and did everything to help us, even offered my family some donuts while we waited on them to fix us up. The manager was so kind and really cared about us making our sons graduation as they worked as fast as possible. I will never forget this Firestone! I will do all of my future services with them because they went beyond the call of duty. Thank you guys so much.
    5/ 5stars
    by  
    on August 6, 2015
    I came in needing an oil change. Had only about an hour while the baby was at his grandparents. They worked me in quickly and I even had time to spare! I usually go to a place across town but after the service I had at Firestone I'm willing to make the trip :) Thanks again!
    5/ 5stars
    by  
    on July 19, 2015
    When I come here with a problem, they always explain what's going on well. They are good about explaining options and trying to help us save money.
    5/ 5stars
    by  
    on July 8, 2015
    I called at lunchtime about a tire replacement, offered a 5:30 appointment and out before 6:30. very happy with attention and promptness
    1/ 5stars
    by  
    on June 28, 2015
    this morning i called at 10:30 and made an appointment for a 3:30 service. I dropped the car off at 1:30, when I went to pick up the car at about 4:45 near their closing time, the car had not been touched.
    1/ 5stars
    by  
    on June 26, 2015
    I took my car in a week ago for AC service. I paid 160 dollars and my air lasted less than an hour. I took it back today as requested by the service advisor. I called after the car had been there for over 6 hours. I was told that they had done a visual check and needed more time to work on it. Including the two hours that they worked on it the first time they have had it for 8 hours and I still have no AC. I went there because they had an advertisement for AC service but I will never go there again!
    4/ 5stars
    by  
    on June 10, 2015
    Used a week ago good customer service repaired my car
    3/ 5stars
    by  
    on May 14, 2015
    I went in to fix an alarm that kept going off and for an oil change. Five hours later, I was told that they couldn't replicate the alarm so they didn't do anything with that. The day later my car wouldn't start, and I've towed it elsewhere and bought a rental car. They did have a shuttle service, however, so I could get to my Dr. Appointment while waiting.
    1/ 5stars
    by  
    on May 12, 2015
    I called beforeHand and made an appointment I arrived at that time and it took them 2 hours and 15 min to do a quick review and oil change and I was late to my appointment that I had inforemed them about. I was furious.
    5/ 5stars
    by  
    on May 2, 2015
    Rogers and his crew go over and above the call of duty!!!!!
    5/ 5stars
    by  
    on April 19, 2015
    I was in and out with my tire fixed in about 30 minutes. Kris was very comfortable to talk to.
    5/ 5stars
    by  
    on April 17, 2015
    I am very pleased with my service from Firestone! Wesley was great! He always takes such good care of my car.
    5/ 5stars
    by  
    on February 26, 2015
    The service I rec'd. @ Firestone on College Road, Wilmington, NC was excellent and timely, and professional & personal. I called for same-day oil change and new wipers, and though busy, service mgr. Chuck urged me in to be completed by end of day. After arriving, tire mgr. Nate was helpful re: my car, a early- model Buick, and we swapped stories about our knowledge of the (22-yr.old) car, and Nate explained discounts I would receive and allowing present/future use of coupons for best value. Later, technicians called to obtain wheel lock key (unavailable), but they were still able to accomplish task with no problem/damage. After calling when service complete, Chuck checked me out with advice about taking the survey, a rebate instantly available, and how to use my best benefits by placing sticker of Premium card-carrying membership in my driver-side dash. With a wish to avoid the bad luck from a broken mirror that week at home, Chuck's kindness sent me on my way. I plan to return to that location, and will recommend others (my son included) do the same.
    5/ 5stars
    by  
    on February 9, 2015
    The customer service was excellent and everything was quick and explained clearly. I'll be happy to return for future service to my vehicle!
    5/ 5stars
    by  
    on February 3, 2015
    This is my 3rd time using them and they are awesome great customer service friendly environment they will make you want to spend you're money there I know I could have gotten a cheaper price some where else but because of the great customer service I didn't want to go any where else
    2/ 5stars
    by  
    on February 3, 2015
    Had an appointment on a Saturday at 3:15. My car sat in parking lot for45 min. Saw that other cars being worked on. Had flight and had to ask how long. Took car back bout 15 min later. I made app to expedite service as my time is valuable too. Will not go back. Other facilities in and out in 30 min. Suggest that if app is made it should count for something, otherwise say no app.
    5/ 5stars
    by  
    on February 3, 2015
    been using for a while have great service will use them again
    5/ 5stars
    by  
    on February 2, 2015
    YOU GUYS ROCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    5/ 5stars
    by  
    on January 26, 2015
    I have been with Firestone for years. The reason I am with them is because I get good service and I trust them to have my best interest at heart when it comes to my car repairs
    5/ 5stars
    by  
    on January 24, 2015
    My battery died and the associate was very attentive to my needs.
    5/ 5stars
    by  
    on January 24, 2015
    The head mechanic, Johnny, has done a great job for me on servicing my Mini Cooper for the last five years. His knowledge, the clean, comfortable waiting room and the quality customer service is the reason Firestone has become my "personal mechanic" headquarters.
    5/ 5stars
    by  
    on January 23, 2015
    The guys at Firestone are always so helpful and very courteous. Whenever I have a problem with my truck it is taken care of very well. I am happy every time.
    4/ 5stars
    by  
    on January 23, 2015
    Went for a Tire repair service. Got my Tire prorated for a new one. Took a long time for this to get done, that was the only negative for this visit. Best to leave your Car, rather than waiting.
    5/ 5stars
    by  
    on January 23, 2015
    Fast friendly service!!! I was in and out and they have free WiFi
    5/ 5stars
    by  
    on January 23, 2015
    I have used this branch many times, and am always very satisfied.

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