Firestone Complete Auto Care: Your Source For Tires And Repairs At 1401 North Ward Blvd In Wilson

Come in to your nearest Firestone Complete Auto Care at 1401 North Ward Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1401 North Ward Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #3077 Managed by Reginald Reid

HOLIDAY HOURS

Please note our hours for Easter

  • 04/16 Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll inspect oil level, headlights, the battery, and more. Plus, our team believes in giving you the best service possible, all at great prices and a quick wait time. Stop by our store today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    With 90 years of dedicated service, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.7 of 5) - 32 Reviews
    5/ 5stars
    by  
    on March 17, 2017
    The staff here is so awesome! Keith is the nicest mechanic in the world. I usually feel intimidated, and look forward to being overcharged because I am a woman who knows nothing about cars. You don't experience that with them, and I appreciate that so much!!
    1/ 5stars
    by  
    on February 27, 2017
    Took Altima 2010 in because balance weight had come off tire. Decided to ask for balance and alignment for all tires. Got car back. Still shakes when driving, steering wheel moves back and forth, was not doing that before. Car pulls to the right, was not doing that before either. Called store, associate said needed to check tires, maybe broken belt. A person can see if belt broken, had that happen before, know what to look for. Shouldn't that have been looked for when on rack? You checked the filter and other stuff so you could suggest it be worked on. I was willing to pay more ($150.00) at Firestone store because I felt because of the price and reputation, service work would be done correctly first time. Didn't want the hassle of having to bring car back in. Now I have to bring it back. I have to figure out how to get my son to school, car to Firestone store, me to work and my husband will be late for work. Exactly why I paid more to AVOID this hassle. Thanks Firestone. Because of the second visit I believe all costs should be reimbursed. My father worked at Firestone for 35 years. A procedure as simple as this...just embarrassing for this location.
    4/ 5stars
    by  
    on September 7, 2016
    Great experience with staff. Vehicle repaired quickly. Satisfied with workmanship.
    5/ 5stars
    by  
    on July 26, 2016
    I am always impressed with the honesty and quality service. I would rather take all of my vehicles to this Firestone service center than go anywhere else. On this occasion, they diagnosed my problem, found the part and installed it on a Sunday. I could not believe they could do all of this on a Sunday. The Ford dealership could NOT do this.
    5/ 5stars
    by  
    on July 23, 2016
    Great
    5/ 5stars
    by  
    on December 19, 2015
    Had oil change and tire alignment. Very quick service.
    5/ 5stars
    by  
    on November 16, 2015
    Been using them for years and respect their expertise and willingness to work with me when my need is a bit out of the ordinary.
    4/ 5stars
    by  
    on November 11, 2015
    I use the oil change coupons every oil change... That makes firestone more affordable than other competitors and their service is awesome...
    5/ 5stars
    by  
    on November 7, 2015
    I use Firestone all the time got me in and out fast....
    5/ 5stars
    by  
    on October 30, 2015
    I must just say, this store is Extraordinary, I go to a lot of businesses for different things but, here I feel like family and very welcomed. I appreciate all the guys and girl here, they keep my vehicles running and if I have any questions they are always helpful in giving or finding the answers.
    5/ 5stars
    by  
    on September 17, 2015
    I had unraveled service and repairs done to my Jeep at Firestone in Wilson thanks to Bobby
    5/ 5stars
    by  
    on September 16, 2015
    I was treated with respect, really enjoyed talking to the young women that helped me. Did have a little miscommunication about the buy 3 get one free. I was looking for 2 but if the price was right I would have brought the 4. I have been going to this store for 27 years. It has always been a friendly place to get tires.
    5/ 5stars
    by  
    on August 13, 2015
    This group at the Wilson location is the best! They know what they are doing and have a great and helpful attitude. Nobody enjoys spending money on repairing the car, but Keith and Bobby will advise you on the best way to do it right!
    5/ 5stars
    by  
    on July 7, 2015
    Just got 2 new tours on front of my truck & she running like a champ
    5/ 5stars
    by  
    on May 30, 2015
    I used them a week ago while I was out of town and they catered to my needs.
    5/ 5stars
    by  
    on May 23, 2015
    quick easy friendly clean can't say enough will continue to go back for my automotive needs...
    5/ 5stars
    by  
    on May 15, 2015
    Based on the quality of work, they are our Family store for our vehicles.
    4/ 5stars
    by  
    on May 7, 2015
    The service was done in a timely manner.was called when my car was ready
    5/ 5stars
    by  
    on May 6, 2015
    My experience at Firestone was exactly as I expected. I was served in a professional, courteous manner. I always feel that I get excellent service there.
    5/ 5stars
    by  
    on April 21, 2015
    Quick service. But I had to take car Because,sum how they replaced the wrong tire. And my son woke up tothe same tire being flat again but after I contact ed them a second time correct tire was replaced.
    5/ 5stars
    by  
    on April 20, 2015
    I had to purchase four tires unfortunately, but I'm glad my research took me to the firestone location on Ward in Wilson, NC. They were excellent, great work and great follow up. They stayed in touch with me on the progress.
    5/ 5stars
    by  
    on April 17, 2015
    Last week I had a nail in my tire and I was in and out in no time.
    5/ 5stars
    by  
    on February 6, 2015
    Hi, I have been a Firestone customer for 20 plus years. This has been the best as for customer service. I will keep coming to the Wilson Firestone until I find something better, which beats all the Firestone stores I have had service with. Its team is above reproach. Thank You!!
    5/ 5stars
    by  
    on February 2, 2015
    Thanks Firestone in Wilson for always being there for us. Even with no notice, I can always walk in and have my car taken care of. Whether it is a tire repair, oil change, new tires, or maintenance; the sales team is always professional and really care. It's great to work with a company where we all know each other by first names.
    5/ 5stars
    by  
    on February 2, 2015
    In May of 2014, I used Firestone Complete Auto Care to buy new tires for my car. After doing some price comparisons, they gave me the best price for a new set of tires. I also like the fact that when it is time for my tire rotation, that service to my car is free and they also checked my wheel alignment for free. You can't ask for better service and did I mention, the customer service is out of this world. I hope when I get my next set of tires, that they will again beat the competition with the price. Again, thank you for your great service to my car.
    4/ 5stars
    by  
    on January 31, 2015
    I am a repeat customer many times over. Started with oil change service because of convenient location and hours. Granted I don't know much about cars but every time I go for whatever fix or maintenance, I get the service that I need and never feel like they're trying to push unnecessary additional services. They're always friendly and courteous and explain everything.
    5/ 5stars
    by  
    on January 24, 2015
    Seem knowledgeable and fair. Always explain what I need done and get my approval prior if a problem is found.
    5/ 5stars
    by  
    on January 23, 2015
    My wife and I have used Firestone Complete Auto Care for all the cars we have owned for over ten years. For each car we have owned, they provide excellent service and timely reminders of appropriate service that will help us get the best lifetime and service from the car. I would recommend Firestone to anyone.
    2/ 5stars
    by  
    on January 23, 2015
    Had a 9 A.M. appointment for oil change , tire rotation, alignment ( lifetime package) 3.5 hrs and stI'll not done. The work is good , but the service is S L O W ! TIME IS MONEY ! Someone needs to get the shop in order , they jump from car to car, has gotten worse since Charlie Murphy left. The work is good , they know their stuff , just need faster service!
    5/ 5stars
    by  
    on January 23, 2015
    Anytime I need anything done I now goto Firestone. Keith at the front is very knowledgeable and helpful. He goes the extra mile to be sure thinnfs are done right! He is also very professional and always speaks nicely to me and other customers!
    5/ 5stars
    by  
    on January 23, 2015
    I had them for many years. I am thankful for Firestone. Thankful for great waiting room where I can work on my Bible Study Homework as you can see in the picture. That is a perfect little desk for me to work on my Bible Study Homework. Thankful for them to explain what need to be done and special rate going on.
    5/ 5stars
    by  
    on January 22, 2015
    Received very good service. Polite people. I will make firestone my permanent service center.

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