Car Repairs And Tires At 6000 Glenwood Ave From Your Raleigh Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 6000 Glenwood Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

6000 Glenwood Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #24961 Managed by Barry High

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians will take a look for free with our courtesy check. We'll check tires, suspension, hoses, and more. Plus, we're committed to delivering the best quality service possible, at unbeatable prices and short wait times. Stop by our store today or schedule an appointment by phone or online.

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Learn More About Our Different Services

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 50 Reviews
5/ 5stars
by  
on October 7, 2016
Great personal attention to me and my Chevy Trailblazer by Service Tech Sean and Service advisor David & Bob !!!
5/ 5stars
by  
on April 30, 2016
Store Manager Barry High and his team give fantastic customer service in the front office *AND* do quality work in a timely fashion. I have taken several of my own cars there, and had friends and family take their cars there too. Always a great experience.
5/ 5stars
by  
on April 6, 2016
Thanks to Tyrone Richardson for always exceeding my expectations as a consumer of Firestone. Since I have owned this vehicle, Technician Ben has done the best job with my alignment ever. I would like Ben and only Ben to complete my next alignment. I am blessed to have my car serviced by such an amazing team. Thanks to GM Barry for coaching an awesome team. Dameian Battle, MBA and Yevette Bryant, MSW
5/ 5stars
by  
on April 6, 2016
Thanks to Tyrone Richardson for always exceeding my expectations as a consumer of Firestone. Since I have owned this vehicle, Technician Ben has done the best job with my alignment ever. I would like Ben and only Ben to complete my next alignment. I am blessed to have my car serviced by such an amazing team. Thanks to GM Barry for coaching an awesome team. Dameian Battle, MBA and Yevette Bryant, MSW
5/ 5stars
by  
on December 24, 2015
The office staff, and Techs. were very kind and helpful. They got my inspection done and sent me on my way. Great team of guys, would recommend them without a doubt.
5/ 5stars
by  
on December 22, 2015
The best place for tires and service in Raleigh!!!
5/ 5stars
by  
on December 18, 2015
I've been coming to this particular Firestone for over several years! They are always on top of it.
5/ 5stars
by  
on November 25, 2015
Friendly, knowledgeable, fast, and very reasonable.
5/ 5stars
by  
on November 3, 2015
I purchased new tires, bought life time alignment, and go for regular oil change & tire rotation ! I appreciate their informative and friendly approach. They give me the information I need or ask for & then let me decide if & when I address it! No pressure.... They have done an excellent job and are a pleasure to do business with!
1/ 5stars
by  
on November 1, 2015
we replaced the good parts now we need to charge you more to replace the ones that are really bad.
5/ 5stars
by  
on October 7, 2015
People knew what they were doing. Sale person didn't push anything I did need.
5/ 5stars
by  
on October 5, 2015
I am very happy with the service they do. Highly recommend them.
3/ 5stars
by  
on September 29, 2015
I'm new to the Raleigh and didn't know of a place to go for my oil change, because normally I try to stick with my normal place of service. I went here on a Friday at 1pm. My maintenance light was on, being that I was way overdue for an oil change. The wait was about 40 minutes and this was with an appointment. Once leaving my maintenance light was off. The next morning I woke up to another light... I brought my car back to Firestone and was notified that the warning light because I now had nail in my tire. They claimed the tire couldnt be plugged but I could buy a tire for $106. My tire is now plugged though. I left the shop, went home and got on the highway and didn't go anywhere besides into a driveway of the home that I stayed at. I'm still trying to figure out which part of the day that a nail got into my tire...
5/ 5stars
by  
on September 18, 2015
Bob took care of what took me to the shop and further checked my battery and advised me on other areas that I need to take note of. He went an extra mile !!
5/ 5stars
by  
on August 29, 2015
My wife and I have been loyal Firestone customers for at least 15 years and recentlty moved to the Raleigh/Durham area and had to have maintenance done on my Expedition. I chose this Firestone location due to convenience. Everyone there treated me respectfully and I got the same great Firestone care as I have from other dealers while I lived in SC. Thanks for always giving me great value for the money!
5/ 5stars
by  
on August 22, 2015
Nothing like starting out your day with a dead battery! Took my car in, let the team know I had an appt to make and despite a crazy busy store, they got me a new battery, and in and out within 30 minutes! Totally turned my day around! So thankful! Tyrone is awesome!
5/ 5stars
by  
on August 6, 2015
Ultimately, I was very pleased with this experience. I called the store about 4 week prior to this experience requesting the cost for the replacement of front parking light. I was told that the bulb was only $2.99 and the labor would be roughly $100.00. I was shocked!! When I asked why so much? I was told, because we don't know how complicated it is going to be. Needless to say, I shopped around. And due to various personal issues and the cost, I procrastinated with having the bulb replaced. I finally accepted the fact and went into the store to have the bulb replaced as well as have the car inspected. To my surprise the final cost was less than $50.00. I was only charged $15.00 for labor. I was frustrated at the fact that I was told initially $100 for labor. Why would they do that? The gentleman at the register was very nice and I do not believe he was the one I initially spoke to.
5/ 5stars
by  
on August 3, 2015
Between my wife, daughter and myself, we've brought all our cars to the Firestone on Glenwood in Raleigh. From start to finish, they've always been completely thorough, trustworthy, professional and customer-oriented. On a few occasions, they've helped me manage through which items need immediate attention and which repairs can be held off until the next month when we can fit them more easily in our budget. With this last repair, my check-engine light was due to a few possible issues, and one fix was to get a new gas cap from the dealer and they suggested I could go do that myself if I wanted or they'd be happy to do it. I like that and it's one of the reasons we always take our cars to this Firestone.
3/ 5stars
by  
on June 22, 2015
They did a good job with the tire but afterwards there was squeak coming from the spare in the back that wasn't there before I brought it in. I didn't think the person in the front was so friendly either. The technician seemed really friendly though!
5/ 5stars
by  
on May 27, 2015
Yesterdays service was as great as ever. Both Barry and Don are why I go to Firestone for service and have been fo over fifteen years.
5/ 5stars
by  
on May 19, 2015
From phone call to me walking in; they cared about my experience.
5/ 5stars
by  
on May 15, 2015
Had my tire I purchased from another store back in August come completely of the rim while I was driving. They replaced the tire and put roadside service back on the new tire for just over $30.00. Very pleased.
5/ 5stars
by  
on May 7, 2015
Great experience! Excellent customer service, explained all car concerns in detail, and completed service in timely manner.
5/ 5stars
by  
on May 6, 2015
I have been taking our cars to this site for over 7 years now and they are excellent! I really trust both managers Tim and Barry for valid advice with our cars. I would recommend this store to everyone!!
3/ 5stars
by  
on May 2, 2015
I had brake service back in September and left with them squealing, All after the ordeal of having the person write down the measurements on my rotors wrong and told me I needed new ones when I didn't When ringing up my services, they discovered the mistake and then went ahead and replaced the pads only. Went back a week or two later for something else and asked about my squeaky brakes and was told it was probably my back brakes. Squealing got worse - much louder over next couple of months and it was definitely the front ones. I finally made time to get my car into a different Firestone to have them check out my brakes while getting two new tires and an oil change, and they said my brakes are in perfect shape, no wear, perfectly clean, and that some brake pads just squeal and there was nothing they could do about it! My brakes are so loud my kids and I are embarrassed whenever we stop at a light or I pick them up somewhere where they know people. I'm frustrated because my brakes never squealed before I had them done, I'm short on time, and even shorter on money. Also left after having my car aligned and it was still pulling. I never went back because I don't feel like I'm being taken seriously. It's tough being a woman and dealing with car issues and feeling like you didn't get what you paid for. Despite all of this, I did feel like they were friendly, and they did all of the work in a timely manner.
5/ 5stars
by  
on April 27, 2015
We trust all our cars' care to the Glenwood Av. Firestone because they're fast, friendly, reliable and trustworthy. They always give us a heads up when they see a maintenance issue we did not expect or previously identify, and then give us information so we can make a choice on when and how to address the issue (i.e. a big repair that might break our budget this month, and then knowing whether or not it's completely unsafe to wait a month versus some other degree of urgency). A few times, I dropped my care off for work that really wasn't needed, so they told me and then I picked it up (feeling a little embarrassed). Once I was convinced I should probably get a new battery and they tested it and told me - not yet, there's still some good life in the battery I have. On another occasion, they flagged an issue and found a good way (and cheaper) to solve it on our Acura versus the dealership, which recommended a $1,200 major repair to fix the problem. Bottom line - they've earned our trust, and we just don't have to worry about our car care - it's taken care of by the guys at the Glenwood Firestone in Raleigh.
5/ 5stars
by  
on February 28, 2015
I have used Firestone service for years and have every intention of staying with the same location. I was greeted warmly and asked what service I needed and got immediate attention. The service was professional and the charges were reasonable and the service men were very attentive.
5/ 5stars
by  
on February 27, 2015
Quick professional service at a good price, in and out quickly.
5/ 5stars
by  
on February 27, 2015
Very professional. The team is knowlegable and Friendly. They took care of my car in a timely matter and did a great job with the repair.
1/ 5stars
by  
on February 26, 2015
Too much negative to say. Totally not interested in typing it down...will remind me of the negative experiences.
4/ 5stars
by  
on February 18, 2015
I get my car serviced her all the time I hace even bought tired here. Overall the service is good and the customer service is very good too
5/ 5stars
by  
on February 16, 2015
Barry & team at Firestone do a great job. I've been coming to this location for nearly 15 years now and have always had a good experience. They do good work and stand behind it. One of the more important qualities in a mechanic is honesty. I have found that Barry & team at Firestone to have great integrity. Although they make recommendations on a regular basis (hey - it's a business), they will also tell you when something absolutely needs to be done vs just a recommendation.
5/ 5stars
by  
on February 6, 2015
Barry and the team are great. They don't try to sell me stuff I don't need. They stamd behind their work. I trust them and with car repair, that is rare.
3/ 5stars
by  
on February 4, 2015
I got my oil changed at this Firestone for at least 2 years, starting around 2011. The technicians were pretty good at mentioning recommended services/maintenance and I appreciated that. But last year I took my car to a Firestone in another location and was told that my car had a leak that had been going on for quite a while but it was the first time someone brought it to my attention. This leak ended up causing me to have to get a new thermostat and water pump. I expected something as important as this to have been noticed much sooner after several oil changes by professional technicians.
5/ 5stars
by  
on February 4, 2015
Excellent location and highly recommend for friends and family.
5/ 5stars
by  
on February 4, 2015
Quick service-told rep I needed the car completed in a time frame
5/ 5stars
by  
on February 3, 2015
I use them for all of my auto care needs, always very helpful and professional.
5/ 5stars
by  
on February 3, 2015
I ALWAYS use them. The guys there are always polite and VERY knowledgeable.
4/ 5stars
by  
on January 27, 2015
I have been going to the Glenwood Ave. location for a few years now and they have keep all my vehicles running properly. The only complaint I have is that they, like most auto care places, always seem to find something "extra" wrong with my vehicle. I wish they wouldn't try to upsale to the loyal and frequent customer.
4/ 5stars
by  
on January 26, 2015
I have been impressed with the knowledge of the service schedulers. I have spent over 800 dollars in the last 12 months. Happy with the products and the service.One small issue that takes away from the job is the little things. Do not forget to attach the service reminder sticker. Doing so makes me question the whole job. What else did they forget?
5/ 5stars
by  
on January 25, 2015
Barry,Tim and Randy always take the time to explain issues to me. Service is timely & dependable.
5/ 5stars
by  
on January 25, 2015
Barry and Randy have been taking care of my cars for 16 years. I want to maintain reliable and safe a cars for my family. Firestone always provides, honest assessments, multiple options, and helps me spend only what I need to. I have fours cars to look after and teenage daughters. I completely trust their guidance for service and a fair price. Often, it's hard to find great folks like this team.
1/ 5stars
by  
on January 25, 2015
Will charge you for their mistake & argue back....
5/ 5stars
by  
on January 24, 2015
I've gone there before with no appointment for an oil change and they would have me done and out in a couple of hours.
5/ 5stars
by  
on January 24, 2015
Anytime I have gone to Firestone, they always treat me with great respect and are so honest with me.
5/ 5stars
by  
on January 24, 2015
They try to handle every customer with care and concern. Impressive to have such a personal touch in this store. There seem to be lots of returning customers.
5/ 5stars
by  
on January 24, 2015
Firestone services both of my vehicles. They call me if the see a problem, explain everything, and see if would like it fixed before they do any work. Excellent customer service
5/ 5stars
by  
on January 23, 2015
Always receive immediate service and excellent car care for my vehicles, I have been using thsi location since 1997
4/ 5stars
by  
on January 23, 2015
I have used Firestone a lot I found the guys straightforward prices are a little high but okay whatever so is everything else in the world
4/ 5stars
by  
on January 23, 2015
We've had mixed experiences with the Firestone on Glenwood Avenue in Raleigh, NC. Like all auto shops, they do try to upsell you, so if you're not careful, you will end up agreeing to have them fix/install things that you were not originally prepared for. On the other hand, they have honored their lifetime rotation and balance agreement, and when I ask, they do try to provide other discounts towards services. There are some good folks that work there. The parking is ridiculous. They have only about 10 spaces.

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