Car Tires And Services At 1601 Matthews Mint Hill Rd: Firestone Complete Auto Care In Matthews

Welcome to Firestone Complete Auto Care at 1601 Matthews Mint Hill Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1601 Matthews Mint Hill Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #26263 Managed by Frank Capan

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine tires, headlights, hoses, and more. Additionally, we're devoted to giving you the best service possible, at affordable prices and a short waiting time. Come in today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 30 Reviews
5/ 5stars
by  
on November 14, 2015
Needed windshield wipers desperately during a run of rainy weather. They didn't have my particular ones in stock but searched databases, found them and had them delivered to the store to be installed...all within a hour!
5/ 5stars
by  
on October 30, 2015
Happy with all the work that was done. The staff and the technician, Dan, were all friendly and pleasant to be around. I recommend this location to everyone.
5/ 5stars
by  
on October 18, 2015
Was a walk-in for an oil change / front end alignment. Even though the store was busy, the service rep said that he would be able to fit me in and get my car into the garage within an hour to two. To my surprise, about an hour and a half after I arrived, my car was complete.
5/ 5stars
by  
on October 8, 2015
i used them several times in the past 6 mths. my last visit they told me i had a recall on the part that needed to be repaired. the dealership kept telling me there was no recall. so firestone printed out the recall p/w for me. i went to the dealership again . that service alone saved me $1300.00. that was so unbelievable to me. my firestone always looks out for my best interests. i will always go to firestone.
5/ 5stars
by  
on October 5, 2015
had inspection done was done on a timely manner not to much of wait time
2/ 5stars
by  
on September 11, 2015
Stay away from this store. Was told my car needed tons of preventative maintenance well before the manual calls for it. In addition, the cost of my oil change, tire rotation, and flat repair came to $85. That was with the $20 oil change coupon. I drive a 2010 Ford Fusion that takes 5 quarts of oil, so it wasn't extra oil either. Overall, not honest or trustworthy.
5/ 5stars
by  
on September 7, 2015
I went to a Firestone over 3 years ago and they still had me in the system which made the whole process so much easier.
5/ 5stars
by  
on August 6, 2015
i just want to say that the service i recieved was awesome. discussed a few other issues about my car. they gave me a quote and i was blown away in the best possible way. i highly recommend the team at the matthews nc location to everyone. u will walk away feeling very blessed. i now have a great mechanic team that i can truely trust.
5/ 5stars
by  
on August 6, 2015
The service I received was great. Dave Truesdale was very pleasant and explained to me what I would need done in the future.
4/ 5stars
by  
on May 31, 2015
Needed new tires and front brake job for my 03 F150. I greatly appreciated the time they took to discuss my options for both items. The work was performed on time and without any surprises.
5/ 5stars
by  
on May 4, 2015
your tech Kellen (David) I think is what you call him is a great asset to your company very knowledgeable. I would recommend him to anyone
5/ 5stars
by  
on May 4, 2015
Great Service.. The Manager is wonderful! I have purchased tires and other services.. Honest and very nice... We will be back for other services for the car
5/ 5stars
by  
on March 19, 2015
I walked into this location at 7:05 am to have my oil changed before work. Not only was John super helpful amd understanding of my time restriction, he kept me updated on the status of my oil change and I was out of there by 8:15 am. It was perfect. I have found my home for my auto care needs!!
5/ 5stars
by  
on February 27, 2015
I have used Firestone in Matthews for many years on multiple vehicles. The service has always been dependable. The attendants are always knowledgeable, courteouse and dependable. I will continue to use this facility for my auto needs.
5/ 5stars
by  
on February 26, 2015
I had new tires and brakes installed and was pleased with the atttidue and care of the employees.
4/ 5stars
by  
on February 25, 2015
They performed my service very professional and correctly.
5/ 5stars
by  
on February 13, 2015
I have used this location many times and the guys there are thee best. I trust them totally to do a good job.
5/ 5stars
by  
on February 5, 2015
I always enjoy my experience with Firestone. My car is not new and I drive it a lot. The service technicians always keep and eye on up coming problems. We can trust Firestone Complete Auto Care
5/ 5stars
by  
on February 4, 2015
I always take my car to get serviced at the firestone in matthews.Everyone is always so nice and professional from the manager to the technicians.I really trust everyone there.I cannot say enough about firestone in matthews they are awesome.
5/ 5stars
by  
on February 3, 2015
Shortly before starting a 2,000 mile round trip vacation, I called Firestone Matthews late in the day to see if they could replace 4 tires on my 97 Ford Crown Victoria. Although the tires were not in stock there, they found them at another Firestone store and picked up in time to finish the job that day!
4/ 5stars
by  
on February 3, 2015
Service and price was excellent. My only complaint would be to complete the work in a more timely manner. Vehicle was not ready when promised. I would still recommend.
1/ 5stars
by  
on February 3, 2015
Not honest-recommended work that did not need to be done. Retuned vehicle-work still not done.
4/ 5stars
by  
on February 2, 2015
I moved here a year ago. Had my car inspection done here & they were very helpful. We didnt have these inspections in Ohio. My car passed and my third brake light had some lights burnt out and they let me know and fixed them. As other issues arise, I'll be back! :-)
5/ 5stars
by  
on February 2, 2015
Every time I use them I get great service and treated very well.
4/ 5stars
by  
on February 2, 2015
repair my tire and mount two new ones there, great service! fast and friendly
5/ 5stars
by  
on January 30, 2015
we used FIRESTONE a week and a half ago ad everyone there is always so professional and kind...especially Frank Paul and John. we have our daughters car their now doing battery, alignment and three tires
5/ 5stars
by  
on January 27, 2015
I needed to get my car inspected so I stopped by. They were fast and efficient. The location is great because they're right by a Bojangles' in case you need to wait for your car. You can't beat that.
4/ 5stars
by  
on January 24, 2015
Service was complete in a timely manner. Could have gotten more info on the issues with the car and options.
4/ 5stars
by  
on January 23, 2015
I went there to have a problem with a window off its raiser. They solved that problem and found another problem with the door latch which I could not afford to repair at this time. At home I noticed that I had had an opportunity to decline the "Miscellaneous inspection" which may have saved me some money. Not sure how much, but it seemed to me that there was some unnecessary charges.
5/ 5stars
by  
on January 23, 2015
i take my car to the matthews location for a synthetic oil change and for the price its the best in town, I have also bought tires. The people are always friendly and very good at explaingg things to me about anything they find, they are not pushy to make a buck.

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