Firestone Complete Auto Care: Your Source For Tires And Repairs At 3880 John Gordon Ln In High Point

Ready to come in to your local Firestone Complete Auto Care on 3880 John Gordon Ln? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

3880 John Gordon Ln
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #300481 Managed by David Anderson

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians will give your car a free courtesy check. We'll examine tires, headlights, hoses, and more. Plus, we're committed to delivering the best quality service possible, at affordable prices and quick turnaround times. Visit our location today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

With 90 years in the car care service industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 26 Reviews
5/ 5stars
by  
on April 18, 2016
Always highly satisfied with the work that they do Scott Dave and John are all fantastic great workers. They deserve promotions because they are essential to the company, in my mind at least.
5/ 5stars
by  
on April 18, 2016
The guys up there are all knowledgeable about your cars. I appreciate all of them very much in specifics I'd like to recognize the technician John and Scott. Then Dave the general manager is amazing along with the other managers they have never failed to help me out in any way possible. I now go out of my way to visit his location whenever I need servicing just because they're good guys and they shoot it to you straight. They are the bee's knees!
5/ 5stars
by  
on April 18, 2016
A big thanks to Dave, Jon and the rest of the Firestone crew for taking such good care of me and my F250, providing exceptional customer service working around my hectic schedule. You guys are the best !!
5/ 5stars
on April 16, 2016
David is incredible busy fella. He always make time for all his customers. His knowledge, advice and professionalism are very appreciated!
5/ 5stars
by  
on December 23, 2015
I arrived without an appointment because I had a nail in my tire, which caused a flat. I received exceptional service and FAST! I was in and out in 40 minutes -- all fixed up. It was a great experience!
4/ 5stars
by  
on December 7, 2015
Glad i had the time to stop and they had the time to so the work.
5/ 5stars
by  
on November 8, 2015
I have used this facility many times. Their advice is always helpful and they are always easy to deal with.
5/ 5stars
by  
on October 23, 2015
Awesome service. Won't go anywhere else. Very friendly.
5/ 5stars
by  
on October 9, 2015
They were able to work me in on short notice and completed the work faster than projected.
5/ 5stars
by  
on October 5, 2015
As a widowed senior citizen it's nice to know you have someone you can trust. I depend on the staff at Firestone to help me keep my vehicle in good running condition. I depend on their advice and recommendations. I always feel good when I leave their store knowing they have my best interest at heart and that I have not been over charged for services or gotten services not needed.
5/ 5stars
by  
on September 23, 2015
I always come here for my car services. Good people and they are very professional.
5/ 5stars
by  
on May 18, 2015
Always go here! Everyone is always so wonderful to work with and get done in timely manner!
5/ 5stars
by  
on May 15, 2015
I have been having trouble with my car for a while these guys really have been GREAT!!!!!!!
5/ 5stars
by  
on February 28, 2015
They provided a good deal on my last tire purchase. Free lifetime alignment!
5/ 5stars
by  
on February 25, 2015
The appointment was the best suggestion. I was able to enjoy my lunch after my appointment
3/ 5stars
by  
on February 15, 2015
I am greatly disturbed that i had a new set tires put on in mid November and not even a month goes by i am on the Side of the road with a flat tire. Luckily the guy at firestone was very prompt and got the issue resolved! Think I'm more disappointed in the tire brand then the guy who helped me
5/ 5stars
by  
on February 3, 2015
I will not hesitate to return for future maintenance/services.
5/ 5stars
by  
on February 2, 2015
I have always received good service from these guys. The manager is terrific. I have always been treated fairly and the service on my Malibu was always top notch.
5/ 5stars
by  
on February 1, 2015
They do such a great job and are honest. I have gotten a lot of work done at this location.
5/ 5stars
by  
on January 29, 2015
I always have a great experience with the John Gordon Firestone location. They're my go-to for ongoing auto care!
1/ 5stars
by  
on January 26, 2015
I've been taking my Toyota Camry here for almost ten years. The last time I went they changed my oil and left my oil cap off. The oil cap was found after oil had been spewing out onto my engine and the smell caught my attention. To make matters worse this is after they had serviced my husbands car and mine three months earlier only to not refill any of the fluids after an oil change and after being told to make sure this was done. Reason being the time before we were both out of windshield wiper fluid after this was not "tapped" off as it should of been. What used to be confidence and a job well done rapidly went down hill and ultimately has affected the way we feel about taking the chance to do business with them in the future. We have had both cars serviced and spent over 2000.00 at this particular location only to have them let us down from a professional level the last couple times we had done business with them. I'm not one to write reviews but hope this doesnt fall on deaf ears and someone actually takes the time to read it and possibly "make it right".
5/ 5stars
by  
on January 26, 2015
I have gone to this location for all my oil changes since I brought this car last November. I think it's important to go to one place to have services done on your car. I have been very pleased with the level of service I have received.
3/ 5stars
by  
on January 24, 2015
Excellent knowledgeable mechanics. Best ive seen. Mechanics seem to know vehicles inside and out. Store front desk seems too focused on upselling services. Need to help regional Sr leadership get back to a focus on customer's actual needs rather seeing customer as sales opportunity.
4/ 5stars
by  
on January 23, 2015
I take my vehicle in to their shop twice a year for routine maintenance and the service is always great.
1/ 5stars
by  
on January 23, 2015
I went a few weeks ago to get an oil change and inspection but was called and told my SUV wouldn't start due to needing another battery. I have a battery gauge and never had any signs of issues. I had them replace battery and was told they couldn't do inspection because computer had to reset and needed to be driven. My check engine light came on the day after and stayed on for a week or so until I took it up again to get inspection. I was advised it wasn't going to pass and was offered to do diagnosis for $99 to be advised I needed a catalytic converter that equaled a 1300 repair. Well that's not something I could do. I bought some catalytic converter cleaner drove for a few days and check engine light went off. I had another mechanic check the codes and catalytic converter was fine and my vehicle passed inspection with no problem. I will no longer do service with firestone after these experiences and will payoff my firestone acct and look for another car service for my 2 Vehicles.
1/ 5stars
by  
on January 23, 2015
Firestone in HighPoint is useless!! Find another Firestone location.

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