Car Tires And Services At 142 N New Hope Rd: Firestone Complete Auto Care In Gastonia

Welcome to Firestone Complete Auto Care at 142 N New Hope Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

142 N New Hope Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #17388 Managed by Randall Dunn

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If you think your car could have a problem, our trained technicians will give your car a free courtesy check. We'll inspect lights, air filters, the battery, and more. Plus, our team believes in offering the most consistent service on the market, all at great prices and a short waiting time. Come in today or plan your appointment online or by calling (704) 271-4218.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years in the car care service industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.0 of 5) - 26 Reviews
5/ 5stars
by  
on April 18, 2016
Best service I have ever received at a store of this type
4/ 5stars
by  
on December 25, 2015
Price was a little high but besides that everything was fine.
4/ 5stars
by  
on December 5, 2015
almost every month go... so far everthing was good..
5/ 5stars
by  
on November 24, 2015
I have taken two vehicles in for alignments and both were serviced beyond expectations. They are my go to shop from now on!
1/ 5stars
by  
on October 30, 2015
Oil change that I had an appointment for took an hour and a half to perform. It is overpriced and not worth the wait.
3/ 5stars
by  
on October 12, 2015
After one week I was telling everyone how great the Gastonia and the Belmont office was for recommend the Gastonia office to do an emergency 4 tire replacement I have still not received my emailed receipt. They have sent me 2 questionnaires but still no receipt. Other than that service was very prompt, very couterious, and very reasonable
5/ 5stars
by  
on September 12, 2015
The service was prompt at a reasonable price. The staff was friendly and made sure I was comfortable while I waited for my vehicle.
2/ 5stars
by  
on September 4, 2015
Was ok until I got home and I found out they Cross threaded a lug nut from starting them with an impact gun like youre not supposed to.
5/ 5stars
by  
on August 22, 2015
Chris the was fantastic. He was helpful and friendly and I felt like he really cared abotu me as a person. I have never met anyone with such wonderful Attitude and willingness to help. My truck runs like a dream.
5/ 5stars
by  
on August 2, 2015
I use them on all my alignment needs and they are awesome.
5/ 5stars
by  
on May 31, 2015
I used them a week ago and loved my service. They have a great service and good friendly staff.
3/ 5stars
by  
on May 25, 2015
I have been taking my truck here for 6 years and will continue to go back. But always they estimate the time it will take to service my truck and are continually off by 2 hours sometimes 3. I have waited on an oil change, tire rotation, and front end alignment for 5 to 6 hours after they told me it would take and hour and a half.
5/ 5stars
by  
on May 25, 2015
Good price and good service. My appointment was at 7:00 AM , they took my vehicle right away.
5/ 5stars
by  
on May 5, 2015
I drive over 45 minutes one way to have Bill work on my car. He is the only person I trust under the hood and has done quality work on my cars for almost 15 years!
2/ 5stars
by  
on April 27, 2015
It took 3 hours to have new tires put on our truck
5/ 5stars
by  
on April 15, 2015
I was broke down 500 miles from home and they did everything they could to make a terrible situation as good as it could be. Lauren and Jeff we thank you again. Michael Knox and Family
5/ 5stars
by  
on April 3, 2015
I have used this location several times. No issues with work. Will come back for more auto repairs.
3/ 5stars
by  
on February 26, 2015
I was told vehicle was aligned within specks and new tires balanced, but ever since the new tires installed truck shimmies at 68mph and rolls to the right, not happy.
5/ 5stars
by  
on February 26, 2015
Good service and it was quick and it seemed to be effective
5/ 5stars
by  
on February 4, 2015
Great job always never have to return for the same issue
1/ 5stars
by  
on January 27, 2015
I was very happy with the store.I have a 2008 Tundra and used to get my oil changed there since it was close to work.The last time I got my oil changed I happen to watch and saw the mechanic change my oil and never removed filter!I was very upset and I only received 2 free oil changes.I did not even try to argue this matter.
3/ 5stars
by  
on January 26, 2015
I bought 4 tires and had a front end alignment. My truck still pulled to the right after the alignment. They aligned it the second time and it stills pulls to the right. I have not been back since.
4/ 5stars
by  
on January 24, 2015
Use this firestone for all tires and oil changes. Great management here now.
5/ 5stars
by  
on January 24, 2015
I have been doing business with them for years and have always had good customer service. They do exactly what I ask and will recommend when service is needed.
5/ 5stars
by  
on January 23, 2015
I take my car and my daughter's car to be serviced each time when needed to the Gastonia FIrestone and I am glad we do. The service is great and when I suggest them to check something for me - if I do not need it at the time - they let me know and most places would just do it so they could just get your money. I have confidence in them and will continue going to the Gastonia Firestone. Everyone is great.
5/ 5stars
by  
on January 23, 2015
I've been using firestone since 1997, have been using this particular firestone since 2009 and I go here to get everything done to my car! I'm not a highly mechanical person but they do take the time to explain some of my "why is that" or "where does that go" type of questions which to me shows knowledge, insight and tells me they value me as a customer.

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