Car Tires And Services At 3857 Ramsey St: Firestone Complete Auto Care In Fayetteville

Come in to your nearest Firestone Complete Auto Care at 3857 Ramsey St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #5967 Managed by Camilo Serrano

HOLIDAY HOURS

Please note our hours for July 4th

  • 07/04 Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our professional teammates can offer a 19-point inspection, at no cost to you. We'll inspect oil level, steering, belts, and more. Plus, we're devoted to giving you the best service possible, all at great prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

    The Source For Great Offers On Tires.

    Discover Our Range of Auto Repair Services

    With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.4 of 5) - 35 Reviews
    5/ 5stars
    by  
    on May 30, 2017
    5/ 5stars
    by  
    on May 7, 2017
    Great customer service, they explained everything to me, kept checking back with me, while my car was being serviced, to see if I had any farther concerns.. I will go back again
    5/ 5stars
    by  
    on April 17, 2017
    The technicians wont take your money and convince you of work you don't need. They will explain in full details what is wrong with your vehicle and recommend what you will need to do. I've been doing business with them for over ten years using the fire stone card. They have always kept my truck running in tip top shape and been very professional.
    5/ 5stars
    by  
    on February 3, 2017
    Staff was very helpful
    5/ 5stars
    by  
    on December 31, 2016
    We are always pleased with the service we receive at this Firestone location. The sales advisers are friendly and helpful, they honor all sales, coupons, and internet pricing, and service is generally very fast! The waiting area is a little bit small, but the location is adjacent to several shops and restaurants you can visit while you wait.
    3/ 5stars
    by  
    on August 16, 2016
    I was pleased that the technicians patched my tires instead of plugging it. However, when I initially came into the store to explain my plight, it may have been helpful to have someone come out to examine my tires in my presence. Instead, someone called me after a couple of hours to tell me I had two tires that had nails in them. When I came to pick up my vehicle, nothing was explained to me. I was given a cost but no detail about what was done to my vehicle. As well, the printer was not working, and I could not get a receipt. I was told it would be mailed to me, but I never received it. I came back the next day to receive my receipt.
    5/ 5stars
    by  
    on August 3, 2016
    You guys were great today. It is always nice to find people who go above and beyond their call of duty to ensure their customer is taken care of. Thank you for a terrific experience today.
    5/ 5stars
    by  
    on July 29, 2016
    Work completed in same day and Truck is running must better
    5/ 5stars
    by  
    on April 23, 2016
    The salesman Elvin Vargas was very helpful and knowledgeable, he gave me his undivided attention and made sure I understood everything he was talking about. I would definitely return to the Ramsey street Firestone. Great experience.
    4/ 5stars
    by  
    on April 10, 2016
    I have been going to this Firestone since roughly around late 2002. They have been most concerned about my time and that each vehicle I have had over the years was properly serviced. In addition, if they felt like I didn't need a service, then they did not perform it. They have constantly treated me and my family with courtesy and respect.
    5/ 5stars
    by  
    on December 18, 2015
    Needed a tire asap, with 10 mins till closing they had the tire I needed at the price shown on-line. They installed said tire for me even though they were closing; life saving!
    5/ 5stars
    by  
    on December 14, 2015
    I was treated like royalty and I wan in and out! Great customer service and a very caring crew! Great management!
    5/ 5stars
    by  
    on December 8, 2015
    I had an unexpected situation to occur and Mr. Lawrence was able to get me in and out in good time and took excellent care of my car. I trust their judgement and they provide great service from skilled technicians! Great Job! Thanks for getting me back on the road! Job well Done! Thanks from a loyal customer!
    5/ 5stars
    by  
    on November 30, 2015
    I took my truck is for an oil change and tire rotation. Done on time, when promised, within the amount estimated.
    5/ 5stars
    by  
    on November 2, 2015
    When I went in and inquired about getting some tires the attendant was awesome. Very pleasant and very helpful.
    5/ 5stars
    by  
    on October 29, 2015
    I was satisfied with service i week ago .The tire are great!
    5/ 5stars
    by  
    on October 29, 2015
    I have used Firestone for all my needs since 2003. Always have they been trustworthy and their lifetime services are so worth it. Tires, brakes, and other services. I have used most of them and have been happy. Thanks, guys!
    1/ 5stars
    by  
    on October 25, 2015
    visit one: took my truck in for a scheduled appointment at 6pm waited a hour and the service tech came out and told me that they did not have the wrench to take my lugs off and I requested that they go to the parts store and buy one. After 30 more minutes they said I would have to come back tomorrow and they would work me in quickly. The next day I went and waited 3 hours. Visit Two had to order one tire and they said they would call....one day later I went in and sure enough tire was there and no phone call....waited for about two hours and understandably so as they were busy. Well they did a alignment and did a great job of doing so. However, there was no mention of the brakes on the back of the truck being in poor condition as I found out a week later when they started squeaking and making loud noises. I started to take the truck back and have them do a brake job but was not to sure of having to wait so long with a appointment. I took it to another shop and had the brakes done. Once there I gave them the wheel locks and they came back and told me all the locks were not there and whoever installed the tires did not replace all the lugs....6 lug pattern with only 5 lugs with bolts as the locks were missing. Comments: I did receive a free oil change for the long wait.....I just cannot believe that such a good reliable business had so many issues with what they are suppose to be not good at but among the best in there field. Paid a premium price for a high mileage tire and just did not get service that I expected at this dealer.
    5/ 5stars
    by  
    on September 12, 2015
    I always get my tires from Firestone, very courteous, helpful and professional......will continue to do business with Firestone.
    3/ 5stars
    by  
    on September 11, 2015
    I took my car in for servicing the check engine light. It wasn't fixed, but the car drives better than before. Tasha & Jason made the experience better with friendly attitudes and professionalism. I did receive discounts and that was a plus. They provided detailed information on the process, but If my issue would have been resolved I would have given them 5 stars.
    1/ 5stars
    by  
    on September 11, 2015
    I scheduled an appointment to get my front left hub and bearing replaced due to noise. I was told I needed two new tired instead. I got the tires and my car is still making noise. The same noise the nub and bearing would have fixed. Now I have to make another trip.
    5/ 5stars
    by  
    on July 25, 2015
    They have become the shop we take our truck to for everything.
    5/ 5stars
    by  
    on July 4, 2015
    Very knowledgeable, I had a great experience!!!!!!
    5/ 5stars
    by  
    on February 26, 2015
    I highly recommend Firestone. My family has been using their services for many years. I recently purchased 4 new tires on my vehicle and within a month I had a bolt in one of the tires. I always purchase the road hazard warranty. I drove straight to the facility when I seen the bolt and from the moment o walked in till the time I left wasn't even 45 min. Replaced a brand new tire. Mounted balanced and on the road again in time to pick my daughter up from school. Excellent service, friendly staff, helpful with all my automotive needs. Thank you for your superior service!!
    5/ 5stars
    by  
    on February 26, 2015
    great customer service, friendly employees, clean waiting area
    2/ 5stars
    by  
    on February 25, 2015
    I purchased a lifetime alignment a few years back and took the van to get it aligned. I told them to balance and rotate the tires as well. The whole vehicle now shakes at lower rates of speed. It didn't do this before. NOT HAPPY.
    5/ 5stars
    by  
    on February 2, 2015
    Customer service was by far one of the best I've received. Sales associates were courteous knowledgeable and patient!!
    4/ 5stars
    by  
    on February 2, 2015
    I have been using Firestone car care for a while. I can truly say I have had quality, experienced, technicians. I prefer the Service Center on Ramsey street from others.
    5/ 5stars
    by  
    on January 28, 2015
    Every time I bring my cars to get serviced, I get reliable service and excellent price. I will keep bringing my cars, and I live 45 minutes away.
    5/ 5stars
    by  
    on January 27, 2015
    I'm always happy... With the service you provide throughout.
    4/ 5stars
    by  
    on January 26, 2015
    On my 2012 Toyota Highlander I needed 4 new tires and my first choice was the dealership due to the trust and reputation that they have proven through out the years, however Firestone matched the deals from the dealership and several other competitors and installed the tires, as well as wheel alignment and a oil change. The customer service was great and I had no issues with the vehicle, however the tires seem to ride rough at high speeds. I would recommend this establishment to others.
    5/ 5stars
    by  
    on January 25, 2015
    We used Firestone on Ramsey for 25 years--always got great service, good advice. Have had half a dozen vehicles serviced there. Oil changes, Tires, alignments, etc. We just relocated so we are now using the Wilson store because of the service we got in Fayetteville.
    5/ 5stars
    by  
    on January 24, 2015
    I was happy with the service that I received, and I did not have to wait a long time.
    1/ 5stars
    by  
    on January 23, 2015
    First location - Simple oil change resulted in a "hard sell" for six other services and an a/c that suddenly stopped working and needed a new compressor. Second location - vehicle inspection found two items needing repair, took vehicle elsewhere and had repairs completed for almost half the price estimate from firestone.
    5/ 5stars
    by  
    on January 23, 2015
    Recent and all pass years of service has proven to be trustworthy. I depend on them for every car care need.

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