Firestone Complete Auto Care: Your Source For Tires And Repairs At 3809 N Duke St In Durham

Welcome to Firestone Complete Auto Care at 3809 N Duke St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3809 N Duke St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
{{ locations[0].alert }}
Store #28282 Managed by Timothy Terrell

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians can perform a free courtesy check. We'll inspect tires, headlights, hoses, and more. Additionally, we're committed to giving you the best service possible, all at reasonable prices and a quick wait time. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 32 Reviews
5/ 5stars
by  
on April 10, 2016
Amazing the way I was treated it was like Family. The whole team really was looking out for me and my needs. I was checked in by a Mr. Clay Pace and under his leadership my worries and concerns about my truck faded away. Great job by all.
5/ 5stars
by  
on December 17, 2015
Quick, friendly and straight forward experience. Will not hesitate to return for service.
5/ 5stars
by  
on December 13, 2015
Friendly, helpful and professional staff. Quick service and very reliable for vehicle maintenance.
5/ 5stars
by  
on November 28, 2015
I had a flat that I thought was due to the weather change, but learned there was a screw in the tire. I was impressed at their empathy for my situation
5/ 5stars
by  
on November 3, 2015
The whole stuff was fast and friendly especially Clay. I had made an appointment which they stuck to my time...I had 4 new tires put on, Wheel Alignment, and also my car Inspected in about an hour. They quoted 1 and a half hours. I live almost 45 minutes away from this Firestone but for years I have used this one. It is the closest Firestone to me as I always say they need one out my way.
5/ 5stars
by  
on October 15, 2015
These guys here in Durham are wonderful, The young man Jon who did my tires was SOOO Kind ,, Everyone was
5/ 5stars
by  
on October 4, 2015
They did a good job on my car the service was excellent
5/ 5stars
by  
on September 5, 2015
Everytime I get my car serviced my first and only choice is Firestone. They are always friendly and if you have something going on with your vehicle, they will actually point it out to you; let you see what it is. I love Firestone on Duke St in Durham, NC.
5/ 5stars
by  
on July 10, 2015
These guys are a great, knowledgeable staff. They have serviced all my vehicles over the last 15 years. Highly recommended!
5/ 5stars
by  
on July 2, 2015
ALWAYS GREAT SERVICE WITH PROFESSIONAL AND FRIENDLY STAFF!
4/ 5stars
by  
on June 18, 2015
I went in to get the lifetime alignment and have my serpentine belt changed. The mechanic was nice and honest. He told me my belt is fine and it would be waste of money to change it. I have two complaints though: (1) my appointment was at 10 but my car was still in the lot by 10:50; (2) they gave me a fuel cleaner basically for free, but in another visit they told me if I want to finish the process I had started. They said it would cost me 89$. I didn't do it as my car is just fine, but I wish they mentioned that the free cleaner is just a first step.
4/ 5stars
by  
on June 16, 2015
The staff was efficient and friendly. I would use and recommend to a friend or family member.
5/ 5stars
by  
on May 30, 2015
Used them last Saturday on memorial day weekend and the service and time was awesome! !!!!!!
4/ 5stars
by  
on May 26, 2015
I visited Roxboro Rd location a week ago, ac running great.
5/ 5stars
by  
on May 26, 2015
I received awesome service when my son got a an oil change.
4/ 5stars
by  
on May 13, 2015
Service work was completed well. Left with a list of future repairs.
5/ 5stars
by  
on May 13, 2015
Great service! Friendly, helpful, customer focused
5/ 5stars
by  
on May 12, 2015
I was very skeptical of taking my car anywhere else but the dealership. My first time there there were quick, pleasant, & very professional!
5/ 5stars
by  
on May 3, 2015
Rance is a great service supervisor. He's friendly and courteous.
5/ 5stars
by  
on April 21, 2015
I had a tire replaced on 4/14 and still had problems. I took my car back on Saturday morning 4/18 and met Rance--he was awesome from hello! He was knowledgeable and very friendly. He knew the other customers by name and they seemed to trust him. After they successfully fixed my tires that morning, so do I! He is THE BEST
5/ 5stars
by  
on February 27, 2015
Friendly, knowledgeable, fast. What more could you want?
5/ 5stars
by  
on February 27, 2015
I have used this Firestone center for many years. My most recent service was due to my having stupidly put antifreeze in my wife's power steering fluid. Not only did they drain and flush the system, but they had me come back the next day and have it checked out again at no charge. Quick and dependable service. Can't beat this place. They are so good they are a training center for Firestone mechanics.
5/ 5stars
by  
on February 4, 2015
rance and his team are the best example of what service is all about, no matter when you go they are always ready to do the best jog to make sure you are happy, this is the store on duke street durham nc
5/ 5stars
by  
on January 31, 2015
I'm a regular customer but I had an emergency. They absolutely accommodating. Don't know what I would have done otherwise.
4/ 5stars
by  
on January 27, 2015
Although the problem with my car was beyond their range, I found the customer service to be pleasant and makes you want to return for future service. Personnel was very knowledgable.
5/ 5stars
by  
on January 27, 2015
I love the management team in my Firestone store in DUke st. Very friendly and always with good suggestions.
1/ 5stars
by  
on January 26, 2015
They are not very competent. They misdiagnosed my car issues that I was having. I took my car there several times and my car is still not right. They upsaled services that I did not need which caused me to spend way more than I actually needed to spend. They also charged me for a service that they did not complete. Although the manager is nice that place needs an overhaul with some new qualified talent. I feel that if they are not qualified to fix something then they should let you know instead of making things up that you need to have done. I should not have to keep bring my car back multiple times for the same original issue.
5/ 5stars
by  
on January 25, 2015
The service department at Firestone answered all my questions and gave excellent service.
5/ 5stars
by  
on January 25, 2015
As usual, my car was ready when they said it would be, at the price quoted. The service at the front was friendly and quick. Nobody loves having their car serviced, but these guys have a long term customer in me!
5/ 5stars
by  
on January 24, 2015
Firestone was thorough from beginning to end with my car's service needs. The staff is friendly, helpful, and knowledgeable. From an oil change to brakes or mechanical items, Firestone automotive has supplied very good work and prices.
5/ 5stars
by  
on January 23, 2015
I am very pleased with all the services I get there. They take care of my car. Mike Davis and Rance are wonderful. They really care about their customers. My car is in good hands with them.
5/ 5stars
by  
on January 23, 2015
friendly, no pressure to buy other services, good location

Firestone Complete Auto Care Locations In Your Area