Firestone Complete Auto Care: Your Source For Tires And Repairs At 8148 Providence Rd In Charlotte

Welcome to Firestone Complete Auto Care at 8148 Providence Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

8148 Providence Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #300477 Managed by David Cramer

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our professional teammates can perform a free courtesy check. We'll inspect tires, wipers, the battery, and more. Additionally, we're dedicated to offering the most consistent service on the market, at unbeatable prices and short wait times. Visit our location today or plan your appointment online or by calling (704) 612-5834.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 22 Reviews
5/ 5stars
by  
on March 29, 2016
I started going to the Firestone, on Wake Forest Road in Raleigh, years ago because it was close to my house. Over the years, they continued to be, not only convenient, but also helpful in repairs and in explaining everything my car needed. Paul, the manager, even managed to help me in an out of town emergency when I called by providing me with information about my car that was stored in the computer system at the Raleigh Firestone Store, but inaccessible to the one where I stopped out of town. Yesterday, when I took my car in, Ben coordinated all the repairs, explanations, and communications regarding my vehicle and I thanked him for doing a great job!
5/ 5stars
by  
on December 14, 2015
Firestone was able to diagnose my issue and fix it right the first time.
5/ 5stars
by  
on December 11, 2015
Been taking my vehicle there for oil changes for years! Will be back in a few months.
5/ 5stars
by  
on December 7, 2015
Tonight I went to move my car and the battery was clearly dead. My neighbor gave my battery a jump and suggested my 2009 battery probably needed replacing. It was 5:30. I called the Arboretum store, they said if I could get their by 6, it would be no problem. I arrived at 6:10 (rush hour)! They were extremely busy, but when I got to the front of the line, the very friendly receptionist asked "battery change?" and got me right in. The tech came out and let me know my inspection was due 1.5 months ago . . . ugh . . . but said he could do it. So grateful, much rather hear it from him with a smile and not being pulled over and getting a ticket! They were quick and friendly. I would definitely recommend.
5/ 5stars
by  
on November 24, 2015
Everything went very smoothly. I was happy with the results
5/ 5stars
by  
on November 24, 2015
I was just informed that Lou Matos passed after a long battle with cancer. He was a super nice man, represented Firestone amazingly well and will be deeply missed.
5/ 5stars
by  
on November 10, 2015
The service was awesome & very personal I will return back & refer others to the Firestone location
5/ 5stars
by  
on October 13, 2015
I have used this Firestone location several times now. I always get treated like my time is important and my concerns matter. Never have I felt pressured or mislead about service that my car needs. I definitely recommend Firestone to others! Thanks!
5/ 5stars
by  
on October 3, 2015
I have been going to this Firestone for the last years and have always been satisfied with the way I am treated and the quality of their work.
5/ 5stars
by  
on September 25, 2015
Very happy with my experience! They fit me in without an appointment. Very happy !
5/ 5stars
by  
on August 15, 2015
I called last night because my car was making a horrible sound. They got me in first thing this morning and made sure I had a safe vehicle to drive. I have never had anything but first rate service from the employees at this store. The honesty and integrity of the management is unquestionable. The service is above and beyond and they always do first rate work. I would never take my car anywhere else!
5/ 5stars
by  
on February 26, 2015
First I want to say that several years ago I won a set of tires from Firestone, so was very excited about that! When those wore out I went back and purchased a set and was extremely happy with the great deal I got on the tires.
5/ 5stars
by  
on February 26, 2015
Lou Matos is a great employee! He takes great care of me.
5/ 5stars
by  
on February 4, 2015
Front office representative, Tyler Calloway, demonstrated great knowledge of the services provided and outstanding professionalism.
4/ 5stars
by  
on February 2, 2015
The location is convenient, thought the parking lot is in a busy shopping center - so it's always crowded and spaces are small, leading to dings/scratches on your doors. Besides that this is one of the 3 firestone locations I trust in Charlotte (the others being in Stallings and the other off Park Road). I have purchased 3 sets of tires for 2 cars here, and 1 set from the Rea Road location - I had trouble at Rea Road, and have never had issues at the Providence location. I have the lifetime alignment, rotation, and balancing on both mine and my wife's car - it's the best deal. Purchasing the tires here you get an honest estimate for time, they work the best deal that they can find for the best tire - not the cheapest - and have never been late delivering (it's taken a long time, but they never said it should be a few minutes - they said it would be a long time - honesty is more important to me here.) My brakes were replaced here - and started squealing 2 months later. The Ballantine store said that's normal, Providence replaced all the pads, re-surfaced my rotors, rotated/balanced/aligned my tires - total cost = $0.00, but more importantly I have not had issues since.
5/ 5stars
by  
on February 2, 2015
Use these guys all the time. Great job! Friendly and quick service!
3/ 5stars
by  
on January 25, 2015
I have been using Firestone for over four years now. Up till now I have been satisfied with there service. I took my car in because I was having trouble sometimes it would start and other times it would not. I told them I thought it was the battery as it was old. They charged me 99.00 for a check and decided it was the battery and they talked me into a lifetime alignment 414.00 later. When they installed the new battery they disconnected my radio they told me no problem bring it back we will fix the problem after keeping my car overnight they inform me that they don't work on radios so I need to take it back to Best Buy. Needless to say I feel that it is there responsibility since they disconnected it. Good customer service would have said take it to Best Buy and if there is a charge we will take care of it.
2/ 5stars
by  
on January 25, 2015
They did the alignment to my car and ever since I hear a loud knock every time I hit a small bump . I'm not going back to them for any repairs.
5/ 5stars
by  
on January 24, 2015
I've used them consistently for years and always great service!
5/ 5stars
by  
on January 24, 2015
I had lost track of my oil change schedule and was heading out for a Christmas trip to NJ the next morning. I stopped by the store as I was in the area to have my oil checked and found out I was overdue for an oil change. They took me in and completed the service within 1 hour. I went on my trip without worrying about my car.
5/ 5stars
by  
on January 23, 2015
They honor the appointment time and keep you informed about your service. Make you feel like you are their most important customer.
5/ 5stars
by  
on January 22, 2015
I have had vehicles serviced here for 10+ years and I have the utmost faith in their judgement and honesty. If something needs to be fixed, they will tell me so......if a fix is optional or not immediately necessary, they well tell me that also.

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