Firestone Complete Auto Care: Your Source For Tires And Repairs At 5532 University Pointe Blvd In Charlotte

Come in to your nearest Firestone Complete Auto Care at 5532 University Pointe Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

5532 University Pointe Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #356105 Managed by David Haraveth

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our trained technicians will give your car a free courtesy check. We'll examine lights, steering, the battery, and more. Additionally, we're devoted to giving you the best service possible, all at great prices and a short waiting time. Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 37 Reviews
5/ 5stars
by  
on June 10, 2016
4/ 5stars
by  
on June 6, 2016
Very quick and professional
5/ 5stars
by  
on December 18, 2015
I was treated very well, The guys were very respectable and sensitive to my automotive needs.
5/ 5stars
by  
on December 14, 2015
Every one was great, nice, great atmosphere, professional
3/ 5stars
by  
on December 4, 2015
Charged more. Which was less as per first conversion.
1/ 5stars
by  
on November 14, 2015
Full synthetic Oil cost was high as compared to other. Mechanic mixed 5 w 30 and 5w 40 with the higher one's price on invoice.
5/ 5stars
by  
on November 11, 2015
Went in and was helped out with all my car needs. Thank you!!
1/ 5stars
by  
on November 9, 2015
They rude no friendly went I call back to tell them that my car wast not running who ever answer start letfing
5/ 5stars
by  
on November 6, 2015
Excellent service professional staff thanks for the service
5/ 5stars
by  
on November 2, 2015
Great people...great service even stayed after closing to help me
5/ 5stars
by  
on November 1, 2015
I typically go into autocare places and feel taken advantage of as being a female that simply does not know. I would go to other places to review what the last place stated and my worry was correct. My boyfriend enjoys their service. So I went to test it out. He was correct. Great service with real human beings who work on what is asked.
5/ 5stars
by  
on October 30, 2015
It was my first time going in for an oil change on my own so I wasn't too experienced with the process but one of the employees, John, was super helpful and friendly with everything.
5/ 5stars
by  
on September 24, 2015
firestone at university is the best store..the team here is so welcoming. They don't only fix your auto problems but also educate you on how to prevent similar issues in future..
5/ 5stars
by  
on August 5, 2015
I am truly thankful for the University team going out of their way to help me and get me back on the road safely!
5/ 5stars
by  
on June 28, 2015
I was in out with no problems when I showed up for my appointment there was ready for me for a faster service
4/ 5stars
by  
on June 6, 2015
Staff informed me that I did not need to replace my brakes at this time and informed me about repairs that would need to be done in the near future.
5/ 5stars
by  
on May 10, 2015
They did my oil change and brake oil change very fast conveniently even they are busy
1/ 5stars
by  
on May 9, 2015
Technicians just sat for 2 hours while I waited 3 hours today.
5/ 5stars
by  
on April 17, 2015
I got my flat tire repaired, rotated my tires and an oil change all in a one stop shop.
5/ 5stars
by  
on March 13, 2015
Friendly employees, know what they're talking about, and always willing to help.
5/ 5stars
by  
on February 27, 2015
Service was great..Prices are affordable..........
5/ 5stars
by  
on February 26, 2015
I use them to service my work and personal vehicles
5/ 5stars
by  
on February 8, 2015
Love this location. Dave and Steve are always so helpful and take great of me!
4/ 5stars
by  
on February 6, 2015
I am happy for a oil change palace for my bm only thing I can think of is my oil change indicator had not been reset other than that ima keep coming
5/ 5stars
by  
on February 5, 2015
Beautiful service quickly administered and appreciated.
5/ 5stars
by  
on February 3, 2015
I am a customer, and I coming back all the times because of the service provided, Great people, Great service!!!!! thank you guys.
5/ 5stars
by  
on February 3, 2015
Every time I go it's a good experience and I have no complaints
3/ 5stars
by  
on February 2, 2015
Got my routine oil change and the mechanic came out to me and stated the drain plug was pulled out with a piece of the interior thread from the oil pan. They put a new bolt in the make sure it was tight but I will eventually need a new oil pan. I am assuming they will cover the cost since it was probably over tightened at the last oil change.
5/ 5stars
by  
on February 2, 2015
100% professional installation of my new tires and rims. Not a scratch on them! Couldn't be happier.
5/ 5stars
by  
on January 28, 2015
I've been going to Firestone Auto Complete since they opened this location (University). I have received nothing but excellent customer service with every visit for every vehicle I own. The techs are very direct and they let you know what the problem is on your vehicle. If they don't know they aren't afraid to say so either. I will definitely recommend my family and friends to the University location (near Walmart).
5/ 5stars
by  
on January 27, 2015
I used the service when I relocated to Charlotte, NC . I am very pleased with the service and staff
5/ 5stars
by  
on January 26, 2015
Excellent, I will do business again. I will be needing an oil change in a couple of weeks and I will get it done at this location.
4/ 5stars
by  
on January 26, 2015
A couple of weeks ago I brought my vehicle in for repair reluctantly. When I left I was very pleased!
1/ 5stars
by  
on January 24, 2015
Went recently to get repair work ...systeM was down for a good while..I was quoted one price then all of sudden they found some other issues.my problem with that is I was just there a week prior and was given paperwork showing what all I needed then it became more.I was there five hours for a brake and pad job I should have received a discount.just seemed like they took there time to increase the rate for labor fees.other customers in at that time were complaining also.I had to end up missing half my day at work which costs me money.....didn't seem like they cared bout your opinion.....I just felt robbed by this experience..disappointed
5/ 5stars
by  
on January 23, 2015
Great service, did not take long would recommend to everyone.
5/ 5stars
by  
on January 22, 2015
Every time I need something it is done and it is no waiting or run around. I like the customer service you get.
5/ 5stars
by  
on January 22, 2015
My husband was the very first customer when this location opened. We have never been disappointed. Our entire family goes there, and we only go there for our service needs. Steve goes above and beyond, and takes the extra time to explain and go over things with us. Everyone there does a great job. Thank you Steve, Dave and the entire team!!!!!

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