Car Tires And Services At 3728 W Wt Harris Blvd: Firestone Complete Auto Care In Charlotte

Welcome to Firestone Complete Auto Care at 3728 W Wt Harris Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3728 W Wt Harris Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #300478 Managed by Robert Mccarchern

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates can perform a free courtesy check. We'll inspect oil level, headlights, the battery, and more. Additionally, we're devoted to offering the most consistent service on the market, all at great prices and quick turnaround times. Stop by our store today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 30 Reviews
5/ 5stars
by  
on December 21, 2015
I would recommend anybody to use Firestone. They have convenient hours.
5/ 5stars
by  
on December 19, 2015
I use this Firestone store for most of my two car needs. Thorough and honest. They always give me options and I don't feel pressured. For example last time said my serpentine belt was showing some wear but it wasn't something I had to rush to do. That's just one example. Don't feel like I'm pressured to do everything at one time. I appreciate that! Tech is always super
2/ 5stars
by  
on November 17, 2015
I asked for an oil changed and I received just that. What I was not expecting was my car unable to remain Idle. I had to put my foot on the gas and the brake to even drive it back home. I did not go back inside because I was already told that I would need to pay $100 to have a diagnostic check. I did not have the money at the time. I only wanted an oil change not issues driving my car home which was completed unexpected. I don't usually go to firestone but did because it was my dad suggestion.
5/ 5stars
by  
on November 16, 2015
I am so glad I went! I enjoyed my car repair service, I will go again when needed.
5/ 5stars
by  
on October 28, 2015
They worked me in and ran a test showing that my left front wheel bearing needed replacing. The staff on hand that day - Robert McCachern, David McGuire and Lin were so friendly, knowledgeable and professional. A great team!
5/ 5stars
by  
on October 24, 2015
Came in for an states inspection it was quick no issues
5/ 5stars
by  
on October 14, 2015
I was TOTALLY pleased with my experience at Firestone. The staff was all the way supportive, and treated me as if my car was the only one there. Thaddeus is SUPER awesome. He helped me out tremendously, and was patient with me.
5/ 5stars
by  
on October 4, 2015
I came n w/o an appointment n was out less than an hour
5/ 5stars
by  
on September 22, 2015
I used to be the person who only trusted the dealership to repair my car. As a single woman, I always felt any mechanic other than the dealership was untrustworthy and would rip me off. The guys at Firestone are always friendly, prompt, they get you in and out and it's always fixed right the first time. I really appreciate all that they do. Thank you Firestone.
4/ 5stars
by  
on August 1, 2015
Went in today for an oil change and the wait was extremely long, but Eddie was able to fit me in eliminating a forever wait time. The staff was knowledgeable and explained everything that may need done. This is my favorite location compared to the others. Thanks Eddie and the Firestone crew.
5/ 5stars
by  
on July 29, 2015
We use them for all 3 of our cars. Technicians and staff are top notch. They go out of their way to get the work done in a timely manner and we are always satisfied.
1/ 5stars
by  
on July 12, 2015
Poor customer service, tried to get away with charging for services not requested, up selling is a regular practice. Regretted going to this Firestone for new tires; will not make that mistake again!
4/ 5stars
by  
on May 29, 2015
I love that I can schedule an appointment online, drop my car off at that time, and it's ready very quickly. Even on a weekend.
5/ 5stars
by  
on May 21, 2015
This is my second time having service done at Firestone WT Harris blvd location and they are great, friendly, very knowledgeable with great customer service. I would definitely go back and recommend to a friend
3/ 5stars
by  
on May 18, 2015
I had my car towed after it broke down and once the car was diagnosed-I decided to go w/Firestone to have it repaired upon their recommendation. Although, I am happy they were able to repair my car-I did not like having to pay for the diagnosis AND the repair. I feel like diagnosis 'fee' should have been waived or minimized since I was having the repair done by the same mechanics. I was told the diagnosis was so the 'mechanic could get paid' and is a separate fee---but I disagree. The mechanic gets paid regardless of whether they diagnosis my car or not or else-they'd go someplace else to work....The store manager is a stellar guy and he's always been extremely kind to me. I really like Giovanni---but I do not like the fees associated with repairs at Firestone. I had to pay $774 for my fuel pump to be replaced and I KNOW this could be a bit cheaper.
5/ 5stars
by  
on May 10, 2015
I received quality service at Firestone one week ago.
5/ 5stars
by  
on April 18, 2015
I got an oil change from other places but the oil light was still on . but when I went to Firestone they got it right the first time
5/ 5stars
by  
on April 18, 2015
I went last week and it worked out great for me and my car
5/ 5stars
by  
on February 26, 2015
I used them on Sunday, 22 Feb 15, and the service was great. While I was unsure about what they were saying to me they took the time to fully explain exactly what was going on with my vehicle.
5/ 5stars
by  
on February 7, 2015
The staff is professional, honest, and knowledgeable.
5/ 5stars
by  
on February 5, 2015
Great, prompt, honest and fantastic service, as always!
5/ 5stars
by  
on February 3, 2015
I'm always happy with the service I receive. Excellent customer service any day of the week.
5/ 5stars
by  
on February 3, 2015
I have always used Firestone for my auto needs - they are reliable and the staff is knowledgable and friendly.
5/ 5stars
by  
on January 25, 2015
Great price on tires and Customer Service was also great!
5/ 5stars
by  
on January 25, 2015
Every time I go to this location there is always excellent service! Wouldn't take my car anywhere else!!
2/ 5stars
by  
on January 25, 2015
Please understand I love there customer services but however my brakes still squill .
5/ 5stars
by  
on January 25, 2015
I always use Firestone to service my car. Schedule an appointment for a time that is convenient for you, print a coupon online and show up. That's all you need to do. They take care of the rest. I brought in my car recently for an oil change and they soothed my fears that the car needed some extra work. After all, my car is 10 years old, but they did a complete inspection and told me everything looked great. Thank you Firestone for always taking care of me!
2/ 5stars
by  
on January 23, 2015
I was disappointed to find they hadn't capped off my fluids, and couldn't verify that my tires had been rotated. If you can't even remember to cap fluids - a basic offer with a basic oil change - can I be sure you eve put new oil in? Seriously. We trust you to do everything we don't know how to do because we pay you to do so. I had to bring my car back a second time and sat for an hour in the waiting room while they rotated my tires and topped my fluids. I won't be visiting this Firestone again.
4/ 5stars
by  
on January 23, 2015
I've used them a few times and they are awsome. Very friendly service
5/ 5stars
by  
on January 22, 2015
I always have good services at Cheshire Place, 3728 West WT Harris Boulevard. Charlotte, NC.

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