Car Tires And Services At 15220 John J Delaney Dr: Firestone Complete Auto Care In Charlotte

Come in to your nearest Firestone Complete Auto Care at 15220 John J Delaney Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

15220 John J Delaney Dr
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #300475 Managed by Mark Grandys

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians will give your car a free courtesy check. We'll examine lights, suspension, belts, and more. Additionally, we're committed to giving you the best service possible, all at reasonable prices and short wait times. Stop by our store today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.3 of 5) - 20 Reviews
5/ 5stars
by  
on November 20, 2015
The staff does a great job of helping with the service needed but not trying to oversell you.
1/ 5stars
by  
on November 10, 2015
i went in to get my 2015 car inspected .. there was a customer in front of me so i waited in line until the patiently until the firestone employee (man) and the customer were finished .. once finished the firestone employee left went to the service area NEVER CAME BACK i stood there waiting for 5 minute getting ready to leave and a lady came in and helped me.. i didnt tell her what happened nor did i let my anger carry over on her because it was not her fault.
5/ 5stars
by  
on November 6, 2015
I'm been coming to this location for over 5 years and have never had any issues. The service has been excellent and I've never had any problem with the quality of work.
4/ 5stars
by  
on October 25, 2015
My last service was prompt and courteous. One big problem. The service due and fluid needed dash alerts were not reset. I have a very unhappy wife because of these lights right in her line of site! I know they will reset these when I take the time to get the car back there, but it's just a 45-50 minute waste of my time.
5/ 5stars
by  
on October 16, 2015
They serviced my new car and keeping my old car running like a top thanks
5/ 5stars
by  
on October 16, 2015
Should up without an appointment and was done in under an hour.
4/ 5stars
by  
on August 15, 2015
Fast reliable and friendly service with no hassle. Got my car in and out in less than one hour.
2/ 5stars
by  
on July 30, 2015
My wife and I have both used this location on a number of occasions. Nice people, but I wouldn't trust them for anything more than tires and oil change. The last three times we've been, they've mis-diagnosed problems, leading us to seek repairs elsewhere. Never again.
5/ 5stars
by  
on June 22, 2015
Fast friendly service late on a Sunday. Very happy to be back on the road.
5/ 5stars
by  
on June 11, 2015
Fixed what I needed, gave me options for other repairs later
5/ 5stars
by  
on May 18, 2015
The staff at Ballantyne Firestone is the best. They are efficient, polite, and knowledgeable. I never feel like they are trying to get me to purchase something the car doesn't need. The prices are competitive and appropriate. I always take my care there, and have been very pleased with the staff and service .
5/ 5stars
by  
on April 22, 2015
I was able to get my car in right away and they completed the work quickly. I came back 4 days later on a Sunday afternoon without a scheduled appointment and they were able to provide the service that day! Great job guys I really appreciate it!
3/ 5stars
by  
on March 14, 2015
I brought my car in to find out why it was making a noise, they charged me to find they noise and could not determine what caused it. They told me to go to the dealer but they still charged me for the inspection when they could not figure it out. I don't think I should have been charged if they did nothing.
2/ 5stars
by  
on February 3, 2015
Everyone was nice and prompt in their service. I received service for a new catalytic converter as well as a leak effective my car's need for continuous replenishment in the antifreeze chamber. I was told the car will produce a break in odor for the converter. However, my car still leaks and I have had to still refill the antifreeze numerous times. I relocated so it is difficult to return.
5/ 5stars
by  
on February 3, 2015
I've always found the Firestone off Ballantyne Commons Blvd professional and fair. I will always be grateful to the mechanic who took the time to look under my car, even as the shop was closing and realized I had a broken bearing and the car shouldn't be driven. I wish I had gotten his name.
5/ 5stars
by  
on February 3, 2015
It is a pleasure taking my car to be serviced at Firestone . The staff are very helpful at all times and no task is too small for them to give their full attention to.
5/ 5stars
by  
on February 3, 2015
This is one of the new places we've taken a car to get serviced and actually get honest service about the issue and costs. Endemic to the car care business is built in revenue and profit from stores and dealerships that budget customer deception and lack of knowledge into their business plans. Firestone Blakeney has never done that and they see the highest loyalty rate. Highly recommend.
5/ 5stars
by  
on February 2, 2015
My vehicle needed new steering mechanisims. This was quite a long process. They were kind enough to drive me home and also offered me Firestone credit, 6 months no financing.. Will definitely use again for all my automotive needs.
5/ 5stars
by  
on January 24, 2015
From the check in to picking up my car, I appreciate that I can trust this location.
4/ 5stars
by  
on January 24, 2015
It took 3 trips to Firestone, they did resolve the problem and my car runs AWESOME.

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