Car Repairs And Tires At 10731 Park Rd From Your Charlotte Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 10731 Park Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #28797 Managed by Kevin Mobley

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check fluid levels, air filters, belts, and more. Additionally, we're committed to providing the best auto repair possible at unbeatable prices and a quick wait time. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 17 Reviews
5/ 5stars
by  
on June 18, 2016
I came because my air conditioning system wasn't working. From the phone call to set up my appointment to when I walked out the door, I had a great experience. I was there longer than anticipated, but I was kept up to date and didn't mind because I knew they were doing a thorough job to figure out why it wasn't working. I had already taken it elsewhere and they "fixed" it and it broke again 2 weeks later. So I appreciated the extra time spent. Unfortunately, they weren't able to 100% fix it (through no fault of their own - it needs the dealership) but they were honest and fair. My AC is at least working enough to not melt in the mean time! I plan on returning for other services in the future and will highly recommend them to my friends!
5/ 5stars
by  
on November 24, 2015
Went there on Sunday to have my brakes checked after I did them myself and heard a horrible noise. They put it on the lift and fixed what I didn't. Other places might have charged me an arm and a leg when they saw my predicament but they didn't. That's the only place I will go now!!!!!
5/ 5stars
by  
on October 17, 2015
The service was Easy, didn't over sell, nice, quick.
5/ 5stars
by  
on October 8, 2015
Good quality, price and service. Went here based on friends having their tires and a friend working at this location. Had my tires replaced just in time for the recent east coast deluge and they performed very well brand new in heavy rain. On corners, they're a little soft in the sidewall compared to the replaced BFG tires, but I'm not planning on racing anyone, and cornering hard shortens the heck out of tire life. This softness appears to increase the comfort of the general ride itself, which is more what I'm after. I replaced all the shocks last year after an accident which affected the rear DS wheel. After new tires and now a new wheel bearing for that side, my car tracks straight and is whisper quiet. Rides like almost new! Minor drawback - their alignment machine wasn't working so they couldn't do the free check at installation time.
5/ 5stars
by  
on October 7, 2015
Needed a Battery replacement for a battery I bought less than 2 years ago at a auto parts store. They installed and replaced battery for the same price tha Battery would have cost alone, at the auto parts store. 5 year warranty to boot. I was in somewhat of a hurry and they were able to accomodate me! Great team from manager to the shop!
5/ 5stars
by  
on September 16, 2015
I will continue going to these guys ... So glad I found them.
2/ 5stars
by  
on August 6, 2015
service was good but way over priced for a patch in a tire when I use firestone for all car needs...48$ little high
5/ 5stars
by  
on June 3, 2015
Technician Ryan Enzo and Assistant Manager Gregory LaPorta did a very nice professional job and were very thorough.
5/ 5stars
by  
on May 16, 2015
I am pleasantly surprised with the speed of service given to me. I would use this Firestone office again for my future work.
5/ 5stars
by  
on May 7, 2015
It seems like a greater grip on the road. Warranty!
5/ 5stars
by  
on May 1, 2015
I LOVE that they open at 7am, and I can get in and out and actually be at work by 8:00am.
1/ 5stars
by  
on April 29, 2015
Charged around 170 dollars for labor,but missed replacing one of the window parts. Though it is a small part , now my door is looking ugly.Should i have to again waste my time to take it back for the part that is missed.Not courteous to the customer and are always in a hurry ,not sure why. Last time , i had a similar experience, where i gave my car for change of tires and they did so bad work, i again have to take it back and waste my one hour time sitting there until they solved the issue.
5/ 5stars
by  
on February 4, 2015
These folks were quick to diagnose why my car was stalling out when I stopped. They made the repair and explained what they did. I will definitely use them again.
5/ 5stars
by  
on February 4, 2015
I have always been treated professionally here. This was my auto care place the 3 years I lived in Charlotte.
4/ 5stars
by  
on January 27, 2015
Depend on which Firestone you go you get the service, I have used 4 different places and 2 are very good and 2 not so good
5/ 5stars
by  
on January 24, 2015
I had another auto service tell me I needed front and rear brakes. I decided to receive a second opinion. Firestone told me that both sets of brakes were well within standard tolerances. Needless to say, when brakes were needed I went to this Firestone and will continue to have both of my cars serviced there.
5/ 5stars
by  
on January 23, 2015
Just walked in and got the problem fixed. Pulled a screw from the tire checked the pressures all round and awy I went. Thank you.

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