Car Repairs And Tires At 1403 University Dr From Your Burlington Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 1403 University Dr? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1403 University Dr
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #348712 Managed by Carnell Lunsford

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll inspect lights, wipers, hoses, and more. Additionally, we're dedicated to providing the best auto repair possible all at great prices and quick turnaround times. Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 40 Reviews
5/ 5stars
by  
on April 7, 2016
The entire Staff was Caring,Professional, and explained everything to me (before and during and after my service) I must say the manager Carnell and Denise was very attentive. They are a amazing team
5/ 5stars
by  
on March 26, 2016
Friendly, trustworthy sales team & quality technicians. They make recommendations but do not pressure you into expensive work you're not ready for. Always have my car ready within the quoted.
5/ 5stars
by  
on December 10, 2015
I recently visited my local Firestone Service Center for a routine oil change and tire rotation. And even though I have visited this location a few times before I had not made an appointment to receive service that day. That said, the team at Firestone was able to squeeze me in anyway, and the service provided by their team there was excellent. Suffice it to say, I was very happy I made the decision to drop by my local Firestone Service Center that day.
5/ 5stars
by  
on November 18, 2015
Did an oil change and service on two of my vehicles and couldn't be happier
5/ 5stars
by  
on November 11, 2015
Had an older car worked on and they explained everything step by step
5/ 5stars
by  
on October 26, 2015
I used them a week ago, Love my tires and there Friendly Service
5/ 5stars
by  
on October 19, 2015
I had a break inspection and knew service was needed due to the noise. I was offered options based on my vehicle's inispection and savings as well.
4/ 5stars
by  
on October 18, 2015
I've used Firestone several times for oil changes, inspection, and many other things related to my car care needs.
4/ 5stars
by  
on October 14, 2015
I went to the location to see if I could get a quick oil change, and check and see if If they can check my brakes, not only did they provide great service but both items were taking care of @ a timely matter.
5/ 5stars
by  
on October 14, 2015
I used them last week for brakes replacement and very pleased with the service. Great customer service from check-in to check out. I will recommend this location.
5/ 5stars
by  
on September 22, 2015
The main reason i went to firestone was for an oil change. I went to a local shop and they wanted 64 dollars so i went to jiffy lube and they wanted 75 dollars i was talking to my daughter and she suggested firestone and firestone was the least expensive so i got my oil changed thanks to my daughter i believe i have found the place to go to in order to get my car serviced.
5/ 5stars
by  
on August 11, 2015
Firestone, Where the Rubber Meets the Road. And that is just what they did. Met all my needs and handle them. Hearing a noise and they gave me good news that it was not what I thought,but something minor. They could have told me something major and I would not have know the difference,but they were honest with me. Thanks to service advisor, Carnell
5/ 5stars
by  
on August 6, 2015
High quality service. It was easy for reasonable price
5/ 5stars
by  
on August 6, 2015
The Service from the lady that helped me up front was Excellent !! She went over and beyond to make My first Experience with Firestone the Best !!
1/ 5stars
by  
on July 23, 2015
I ask to check my rear tire and they change front 2 tires bought 1 year ago from them poor sirvice
4/ 5stars
by  
on July 7, 2015
The service I had last month was for an oil change. The service was quick and pleasant. I will continue to service my vehicle at this establishment.
5/ 5stars
by  
on June 13, 2015
Was out of town when my brakes acted up. They gave me an appointment for the afternoon but were able to take me earlier because of canceled appointments. They assessed the problem, presented a solution and had my van like new in 2 hours. Had somewhere to be and they offered us a ride but we didn't need it. Was thankful for the fast, efficient, courteous service.
5/ 5stars
by  
on May 19, 2015
great service, fast, honest, dependable, and knowledgable
5/ 5stars
by  
on May 16, 2015
I went to get my oil changed at this location a few weeks ago and really enjoyed the service that I received.
5/ 5stars
by  
on May 11, 2015
Came for an oil change and had great service at this location in Burlington...location in Cary was definitely not so friendly or helpful.
1/ 5stars
by  
on May 7, 2015
Technician required me to do something that was completely inaccurate, he said the part needed to be replaced (part was replaced within the last few months!), it was slightly dirty, it was wiped off and was brand new.
5/ 5stars
by  
on April 20, 2015
I've used this location on a regular basis and always receive wonderful customer service and no problem
5/ 5stars
by  
on April 18, 2015
Great service with appointment and on time. Thanks
5/ 5stars
by  
on February 26, 2015
Purchased battery 4 weeks ago . Service was quick, clean, with quality at a reasonable price. Professional.
1/ 5stars
by  
on February 26, 2015
People were rude. Mechanic treated me as if I was completely ignorant. Not happy with service. Considering taking my business elsewhere
5/ 5stars
by  
on February 4, 2015
I have been there a few times for brake issues, air conditioning, and oil changes. Each time they were professional, courteous, and did not sell me on things not needed. I will continue to a customer.
5/ 5stars
by  
on February 4, 2015
Friendly and polite service people. The trip to the service garage is worth the trip.
5/ 5stars
by  
on February 3, 2015
I am here every 3 months for my oil change and wheel aligment. Very professional and friendly.
5/ 5stars
by  
on February 2, 2015
I travel a little farther than most to just get their automobiles serviced with the regular maintenance. This store's manager was transferred from the location much closer to me a few years back. For me it is all about the trust you can and should have when it comes to your autos. Hence, the reason I go a little further for this service. For the most part their service is on time. Their explanations and details to what may be wrong with your auto are made clear at the time. Clear enough are those details you could then take your auto to another shop, if necessary to get a second opinion.
5/ 5stars
by  
on January 26, 2015
Great job by both the customer service and the people who worked on my truck. Thank You !!!
5/ 5stars
by  
on January 25, 2015
I have a very old car (27 years) and they always work on it. They have fit me in several times at the last minute. They even took me home when my car had to stay overnight. I had some repairs that were costly and they worked with me to make sure that I could handle the cost.
5/ 5stars
by  
on January 25, 2015
These guys are professional and cordial. Each service rendered is performed in good fashion and a timely manner each time I go. I would definitely recommend this store to all my friends.
5/ 5stars
by  
on January 24, 2015
Great service. Worked me in very quickly. Everyone was very kind and helpful.
5/ 5stars
by  
on January 23, 2015
I used this Firestone for each of my four vehicles
5/ 5stars
by  
on January 23, 2015
Staff and managment is always friendly and timely.
5/ 5stars
by  
on January 23, 2015
I used them last week and I am so happy that I went with these guys.
1/ 5stars
by  
on January 23, 2015
I have never had an encounter with this location that didnt involve selling me up on something. In addition the service is poor. They fixed a flat that proceeded to continue leaking. Last time I went in they said there was an issue with my parking brake. They "fixed" it and i just tried it this weekend and it does not work. There was no problem before I took it in.
5/ 5stars
by  
on January 23, 2015
Always professional and courteous. Gets the job done in a timely manner.
2/ 5stars
by  
on January 23, 2015
Although the Manager provides excellent service the fees for services can be inflated. I only use their services when they offer coupons or specials.
5/ 5stars
by  
on January 23, 2015
I've had service there a few times. they are always helpful and quick. I will definitely continue to have my vehicle serviced with them!

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