Car Tires And Services At 715B Merrick Ave: Firestone Complete Auto Care In Westbury

Come in to your nearest Firestone Complete Auto Care at 715B Merrick Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

715B Merrick Ave
Get DirectionsHours + Information
Sun8a-4p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #28266 Managed by Brandon Benicasa

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine oil level, headlights, the battery, and more. Additionally, we're devoted to delivering the best quality service possible, at affordable prices and quick turnaround times. Come in today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 72 Reviews
1/ 5stars
by  
on December 21, 2015
I don't normally write reviews, however the work that i had done on my tire was far was acceptable. I had a flat tire and needed a patch. They took the tire off and patched it and then experienced some difficulties balancing the tire. OK, i understand i have a Jeep with Offroad tires, yet if you cannot handle this job then do not take it. When they put my tire on, i drove away and got out of the parking lot before hearing a rubbing noise. Took it back, the guy said it was from the weights needed to balance tire. He fixed it and i rode off. Yet, the tire didn't seem to ride right so i took it off at home and noticed that he had used 6 large weights on one side and 25 small weights on the other side!!! Was he out of his mind?!?! Now wonder the tire was rubbing.. and i cannot imagine the damage if i had continued to drive it!! Anyways, awful service center as far as i am concerned and will never go back!!
5/ 5stars
by  
on December 10, 2015
Claude Colombini saved my holiday by getting my flat tire replaced quickly and getting me back on the road the night before Thanksgiving. Very knowledgeable and made a difficult experience very pleasant at a time when my dealer told me to just call a tow truck! When my wheel and tire insurance expires I'm looking into Bridgestone for my next set of tires.
5/ 5stars
by  
on November 29, 2015
I called early on Sunday morning hoping that they would be able to take me in as my state inspection had expired. They were not busy so they had me in and out within a hour. Very friendly and quick service. Would definitely recommend this place
5/ 5stars
by  
on November 8, 2015
THE SERVICE WAS PERFORMED WELL. I WILL COME BACK FOR MY NEXT SERVICE.
5/ 5stars
by  
on November 6, 2015
great prices backed by great service I made a phone call and they helped me same day
5/ 5stars
by  
on October 27, 2015
Great communication! Kept me informed of services needed !!
5/ 5stars
by  
on October 11, 2015
I am so pleased that I selected Firestone Westbury in order to have my 2007 Hyundai Elantra's Wheel Alignment adjusted. The Service Advisor's behind the desk were extremely pleasant, courteous, and Professional in every sense of the word. The individual who wrote up my request explained how Firestone Mechanics inspect and adjust my vehicle to original specifications. My wife and I felt very comfortable waiting for our vehicle tp be completed. "A VERY LEGITIMATE OPERATION"
5/ 5stars
by  
on October 8, 2015
I got tired of local auto mechanics lying on the ground on oil, coolant, etc., and then driving my vehicle - staining the upholstery! The Westbury Firestone location is clean, orderly and well run.
5/ 5stars
by  
on October 2, 2015
Service was Great and Staff extremely Friendly and Professional
5/ 5stars
by  
on September 14, 2015
We have been using Firestone for the past 12 years. We love them, they are very reliable, and friendly and always accept coupons from the mail or internet. They are the best. I highly recommend them to all.
4/ 5stars
by  
on September 4, 2015
Went in for tire repair and received courteous, welcoming and timely service. I will use this location in the future.
5/ 5stars
by  
on August 16, 2015
My Pontiac V8 needed hard to get tires such that I needed to call the Bridgestone corporate office as I didn't know where to get them, they recommended the Garden City location of Firestone, and the manager of the Garden City Firestone and staff were professional, and responsive, not only finding the tires but holding them for me until I could arrive to have them installed a few weeks after some personal out of town journeys. The Garden City technician installing my tires was careful to attend every detail and I am enjoying a great ride on the bridge soon attends 960 a sport tires. In my opinion you can bring your car with confidence to this excellent staff of professionals.
5/ 5stars
by  
on August 8, 2015
I highly recommend Firestone repair center of Garden City New York for their professional, thorough, excellent service in all respects and especially for the care and individual concern towards me as their customer. Tires of course are the one thing that separate us from the often harsh conditions of our local and interstate roads. For many months I searched for specific replacement tires for my Pontiac custom V8 automobile which has larger tires in the front to accommodate the large engine . I was specifically searching to have the same factory model tires (Bridgestone Potenza) . At long last, I called the Bridgestone customer service national assistance, their representative found the precise tire I was seeking and I asked her to contact the Garden City location and apply discounts that I found from Bridgestone. The garden city manager, Brandon, went above and beyond to not only secure the tires but also a discount since I I was going away and could not bring the car immediately. Later, his assistant Carlos, carefully showed me how to understand specific tire codes on my old tires and determined exactly how old my tires were. As you can see I ask a lot of questions, and the garden city staff was kind patient and friendly and answering all of my requests . This kind of customer service is what makes a really great company in my experience. Most importantly the tire technician took every care to ensure a proper installation and even discovered I needed repair on One of my rear tires. He was also very friendly and attentive to further educate me about the conditions of my older tires, and was also highly proficient and knowledgeable in every respect . The Firestone repair center in Garden City also has a clean and comfortable lounge area for customers including TV, Wi-Fi, comfortable seating with soft couches and even complementary coffee and beverages. Besides the ample parking and convenient location, The personnel have really shown their professionalism and excellence along with providing the highest quality parts and service for any vehicle . Five stars for sure.
4/ 5stars
by  
on August 6, 2015
have been using them for a while now and very pleased with the service
5/ 5stars
by  
on August 1, 2015
I've been a customer at Westbury Firestone for more than 8 years now. The technicians take great care of our vehicles and are extremely professional.
4/ 5stars
by  
on July 29, 2015
Very nice and extremely helpful, even when very busy.
4/ 5stars
by  
on July 12, 2015
Very professional staff. Felt comfortable with having them work on my truck. I like the the prices are reasonable and that you to not feel like your being over sold repairs that are not necessary.
5/ 5stars
by  
on June 23, 2015
Efficient service, estimated time to complete was accurate. Received printout before and after of repair
5/ 5stars
by  
on June 13, 2015
I used them 2 weeks ago and they gave amazing service.
4/ 5stars
by  
on June 12, 2015
Will bring my business here. Great professionalism and communication.
5/ 5stars
by  
on June 10, 2015
Had unexpected time, so I brought my car to Westbury Firestone for an inspection and oil change unannounced. Michael and the crew were wonderful! I got a clear explanation of what would be done, how long it would take, and what it would cost. They found a couple of items that needed attention to prevent future problems and explained my options. Some parts were needed; Michael called around, located them, and got me on my way as speedily as possible. The waiting area was comfortable, and the time passed easily. A good experience.
5/ 5stars
by  
on June 4, 2015
You guys are the best and honest I will love to come in the future
5/ 5stars
by  
on June 2, 2015
I was at Westbury fire stone service center, the service was great, I was well satisfied with the service,time and quality of work.
5/ 5stars
by  
on June 2, 2015
My son used them more than once to fix a flat tire, oil change.... the service has been great each time.
5/ 5stars
by  
on May 28, 2015
had no appt - they still took good care of me - not that long of a wait - very polite counter people
5/ 5stars
by  
on May 28, 2015
I don't get that shady feeling like I do at most mechanic places.
5/ 5stars
by  
on May 21, 2015
I want there last week Thursday they took care of my car thank u so much
5/ 5stars
by  
on May 15, 2015
They were pleasant and the location was clean and welcoming.
2/ 5stars
by  
on April 27, 2015
i am not please right around now..i paid 200.00 to service my A/C just last week and it has'nt work since..
5/ 5stars
by  
on April 26, 2015
Just terrific fast service pleasant and courteous knew exactly what car needed
5/ 5stars
by  
on April 20, 2015
Great service, I was there last week and was happy with everything. Short wait of time and my car feels like new.
5/ 5stars
by  
on April 18, 2015
I a frequent customer and always very happy with the great service
5/ 5stars
by  
on April 3, 2015
Used them yesterday, April 2nd, and was happy with my visit.
5/ 5stars
by  
on March 27, 2015
A quick, well-done job. Completed as promised. I will return in the future.
5/ 5stars
by  
on March 6, 2015
I brought my car for an oil change and I was out of there in 30 minutes...ON A WEEKEND! When i bring my car to the dealership, a simple oil change tajes at leasr 2 hours on a weekend. Awesome experience. Thank you.
5/ 5stars
by  
on March 5, 2015
I have been coming to Firestone Westbury for a little over a year now. Although I have only used them for oil changes and inspections so far, I would use them if I needed any repairs. It's hard to find honest mechanics but I have watched how they treat other customers and they never try and add on repairs that are not needed. I can only rate my experience but so far, so good with them.
5/ 5stars
by  
on February 28, 2015
I've been using them for several years and always found them honest, professional and efficient.
5/ 5stars
by  
on February 26, 2015
oil change and rotation/balance. no problems, quick, no hassle, great job, no wheel shake post balance
5/ 5stars
by  
on February 26, 2015
I have been using Firestone ,Westbury for approximately 8 years to service my two cars which are 13 and 16 years old. I have had major and minor repairs done and these have always been well done, efficiently and guaranteed. It is comforting to have confidence in a service and repair station. I highly recommend this Firestone Station.
5/ 5stars
by  
on February 26, 2015
I must say, I came in ripping & roaring as the tires I was originally sold truly were not the right style for my Acura MDX 2004. In insisting on speaking with the Manager of Firestone Westbury, I was introduced to Brandon. Calm, knowledgeable, understanding and very professional. Brandon's attentive manner listened to my concerns and needs and quickly assessed which tires to consider as I do considerable driving up North, driving through much weather, especially snow! Two thumbs up to Manager Brandon for his expertise & appreciation of demonstrating excellent customer service :) Thank you! p.s. I already referred a friend to Brandon, who has also been pleased with the guidance & direction to the right type of tire for her Honda Pilot!! WAY 2 GO, Brandon!
5/ 5stars
by  
on February 26, 2015
Great value on oil change with fast and very courteous service. This is my second service and I would trust them with any car repair.
5/ 5stars
by  
on February 26, 2015
I went there to tune up my town and country a couple of times and it was always in and out and never had a problem with them
1/ 5stars
by  
on February 25, 2015
Had my brakes fixed and the dashboard brake light keeps lighting up. Brought it back twice and it is lighting again. Very frustrating
5/ 5stars
by  
on February 11, 2015
My go-to repair shop for everything they can do. I always try them first.
5/ 5stars
by  
on February 11, 2015
Made an appointment and was in and out - no hassle no problems!
5/ 5stars
by  
on February 6, 2015
Called regarding new tires. Set up an appointment and the service was professional, friendly and prompt.
5/ 5stars
by  
on February 4, 2015
We have used Firestone several times since moving to the area in 2012. Service is reliable, honest and convenient.
5/ 5stars
by  
on February 4, 2015
The staff was pleasant and helpful. Knowledgeable, answered all of my concerns.
5/ 5stars
by  
on February 3, 2015
I have both of my vehicles serviced twice annually, with no concerns.
3/ 5stars
by  
on February 3, 2015
I HV been member 25 years n recently HV been told cannot complete job after being there 4/5 hours. I told I have to come back another day. I am 84 years old this is inconvenient.
5/ 5stars
by  
on February 2, 2015
I am always pleased by the excellent service at this shop. I never feel taken advantage of or cheated. I know I get the right thing at the right price.
5/ 5stars
by  
on February 2, 2015
I have been going with these guys for 4+ years now. All my cars are with them. They take good care of you and guarantee all their work. Very friendly and will work to get what you need. I havent ever had any of these guys try to stick me up with "recommended" repairs that were not truly necessary. They will show you legitimate problems unlike other places where the minor things become a big deal to squeeze more money from you.
5/ 5stars
by  
on February 1, 2015
Used them for my two cars great service when installing new tires
5/ 5stars
by  
on February 1, 2015
I have some friends who are struggling financially, and whenever they need car servicing I send them to Firestone; first to Al, then Dan, and now Brandon, because I know they will be taken care of properly. Firestone has earned my trust because they treat the people I care about in the best ways possible.
4/ 5stars
by  
on January 28, 2015
I was happy with the Inspection and oil change performed in a timely and workmanship manner.
4/ 5stars
by  
on January 28, 2015
Always consistently excellent service on the two cars I have owned over the last 8 years
5/ 5stars
by  
on January 25, 2015
I have been going to the Firestone in Westbury for many years and have referred many of my friends, who also go there now. They are friendly, honest and I trust what they say and do without doubts. There is no "sales pressure"...a totally relaxed atmosphere.
5/ 5stars
by  
on January 25, 2015
been to different places with my car only people i truly trust with my car. been taking my car to them the past four years never felt like i got rip off with things they recommend when i bring my car in. always fix right the first time.
5/ 5stars
by  
on January 24, 2015
friendly good people no problems car done when promised
5/ 5stars
by  
on January 24, 2015
I was there in august, the technician was very informative. I told him I was going on a long trip & I wanted him to check out my vehicle throughly.While doing that he recommended that I change my radiator hoses since they were the original ones & I had 86000 miles on my vehicle.which I did it was a good recommendation.
5/ 5stars
by  
on January 24, 2015
Very accommodating, helpful and knowledgeable. Fast reliable service.
5/ 5stars
by  
on January 24, 2015
I have been to this location several times - one major purchase and the rest routine service visits. I have never felt pressured to buy something that wasn't truly needed, been in and out of there when promised and was always pleased with work that was done. While waiting for my car I also had the opportunity to witness how others were treated and I have to admit they treat everyone the same regardless if they came in for an oil change or major work to be done. I don't know about other firestone locations but this location has my business for life.
5/ 5stars
by  
on January 24, 2015
Open early , polite ,the car was done when promised most of the times
5/ 5stars
by  
on January 24, 2015
I feel very confident in the integrity of the staff. The work is generally very good. Whenever I call attention to work that I believe was not correctly performed the matter is looked into and the problem is resolved. It is hard to ask for more in this age.
5/ 5stars
by  
on January 23, 2015
I find the employees to be very helpful, courteous and informative. I travel from Queens to Nassau county bypassing other shops because of the way they conduct themselves
5/ 5stars
by  
on January 23, 2015
Tom at Firestone Westbury really hustled for me to get my safety lug nuts off when the key went down the black hole
5/ 5stars
by  
on January 23, 2015
I had a complaint about squeally front brakes, they did hear it when I brought the car in,but they believed me took appropriate action after discussing it in detail with me.It's been over a month and my brakes are great.And besides that they're a bunch of very nice guys.
3/ 5stars
by  
on January 23, 2015
This Firestone branch works well enough. Do yourself a favor (anywhere you go ) and know what you need and how much it costs before hand. Firestone always followed corporate requirements and tried to sell you something you something extra but there seems to be new mgtment now and they are really pushing every single item. I go there mostly for the oil change. Last time the guy insisted my car needed the more expensive oil. Fortunately I checked the manual and showed him he was wrong. Even if your car is perfect they will tell you that your windshield wipers need to be replaced. And they over tighten the drain plug so you can't do simple maintenance yourself.
5/ 5stars
by  
on January 23, 2015
Courteous and knowledgeable staff, work well done and explained. Prices for job were reasonable Very satisfied.
1/ 5stars
by  
on January 23, 2015
El servisio es muy lento por un cambio de aceite espere 4 horas
5/ 5stars
by  
on January 23, 2015
My family has been going to Firestone now for over a decade, with our new and used cars, for anything from simple oil changes and inspections to more complex work. They are a professional, efficient, honest, friendly team; we have never had any problems; the value and reliability is great; and their hours can't be beat. I can't say enough good things about the Westbury location. We drive our cars local and on long multi-state trips, so have comfort in knowing the Firestone franchise is nationwide if needed.
5/ 5stars
by  
on January 23, 2015
I regularly use Firestone for my cars servicing. The service manager Dan Hagmeyer always takes the time to make sure I get in and out quickly as well as making sure I am alerted to any potential problems that are found. I trust him.

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