Firestone Complete Auto Care: Your Source For Tires And Repairs At 1840 South Rd In Wappingers Falls

Welcome to Firestone Complete Auto Care at 1840 South Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #21679 Managed by William Briehof

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates will give your car a free courtesy check. We'll check oil level, headlights, the battery, and more. Additionally, we're devoted to giving you the best service possible, all at reasonable prices and a short waiting time. Stop by our store today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.3 of 5) - 40 Reviews
5/ 5stars
by  
on July 23, 2016
I always go to Firestone for my oil changes, inspection and if I need tires. Everyone is very professional and nice. I would recommend this place to go if you need anything.
5/ 5stars
by  
on July 7, 2016
the staff is always friendly and very professional. the repairs are always right the first time and my cars have always been completed in the time slot as promised. I have 4 cars and for years have been coming here. I highly recommend this Firestone garage to everyone.
5/ 5stars
by  
on May 26, 2016
it was very good everyone was nice
1/ 5stars
by  
on December 20, 2015
Poor/not honest customer service at the reception desk to explain services, charges and length of services. Watch out higher price for any service options without being explained. On-line reservation system and actual appointment do not match.
5/ 5stars
by  
on December 4, 2015
I always use Firestone for my families automotive needs.
5/ 5stars
by  
on November 24, 2015
The staff is great. They know what they are doing. Very welcoming.
5/ 5stars
by  
on November 16, 2015
Excellent service every time. Always polite and knowledgable
5/ 5stars
by  
on October 6, 2015
ALWAYS go to WF Firestone for quick, reliable advice and service, and complete, professional repairs on the first visit!
5/ 5stars
by  
on September 24, 2015
I HAVE USED FIRESTONE SEVERAL TIMES AND WILL CONTINUE. EVERYONE THAT I HAVE DEALT WITH HERE HAS ALWAYS BEEN CURIOUS AND VERY INFORMATIVE. THANKS GUYS :)
3/ 5stars
by  
on September 18, 2015
I used them and was not impressed. They did take me even with a full work load so to was nice but once I got in it wasn't that great. They didn't give me a copy of the courtesy check that all stores perform, they didn't place a new sticker in the window saying when the next service was along with other things at all other fires tones do. Will probably make the hour drive to New Jersey or up to Albany next time.
5/ 5stars
by  
on September 13, 2015
I had four new tires put on my minivan by a courteous n professional staff
3/ 5stars
by  
on September 12, 2015
It wasn't the best service they didn't provide a copy of the complementary Inspection, and they didn't put a next service due sticker didn't say if the tires needed to be rotated the other Firestone always so not the best but could of been worse
5/ 5stars
by  
on August 7, 2015
I used this shop to help me know that my car is ready and safe for another year of commuting. They installed new tires and brakes, explained all of the needed work, and consulted me when there was a choice concerning repairs. They also made sure that I received any discounts that pertained to my repairs. Thank you!
4/ 5stars
by  
on July 31, 2015
Thank you for your service. The waiting room was comfortable and now my air conditioner works again!
5/ 5stars
by  
on June 30, 2015
Excellent service - I had no issues.and am planning on going here again.
5/ 5stars
by  
on June 28, 2015
The reason I'm a long time customer is because they are always courteous & provide great service.
5/ 5stars
by  
on June 17, 2015
Awesome guys! helped a girl out with her first car over and issue with brake lights! thanks for checking!
1/ 5stars
by  
on June 9, 2015
Can t prove but it did t happen while I was driving and I noticed it when I got home. If i could prove I would be looking for compensation. But i can't but I know it was u guys and u will no longer be using firestone unless u have some super great deal and I would stay with my car every step of the way. But I will be getting to u by word of mouth
5/ 5stars
by  
on May 14, 2015
I needed tires, my were well worn, done in 1:15 min
5/ 5stars
by  
on May 13, 2015
I was happy with there service they were friendly and knowledgeable
2/ 5stars
by  
on May 5, 2015
The 4 tires that I had put on my car were all at different tire pressure when I checked them 20 minutes later when I got home. Seems the mechanic thought nothing of sending me out the door with one tire at 38 one at 31 one at 33 and one at 34. So my review is based on this issue of tire pressure.
5/ 5stars
by  
on April 29, 2015
I'm very happy with the service they provide , very professional.
5/ 5stars
by  
on April 18, 2015
Went to A competitor ...My Envoy GMC failed inspection....They wS going to charge me $400-$500..I said no Thanks I'll go to Firestone..Drove to Firestone..They fixed my envoy and got me a inSpection sticker that same day...
5/ 5stars
by  
on April 17, 2015
THERE MANAGER BILLY IS A GREAT GUY,ITS ALWAYS BEEN A PLEASURE TO SEE HIM,EVERYTIME WE GO THERE.THAT"S ONE OF OUR MAIN REASON WHY WE DO.NEVER HAVE WE BEEN DISAPPOINTED IN ANY OF THERE WORK THEY DO AT THIS STORE...THIS FIRESTONE I WOULD RATE A 5 STAR SERVICE.
5/ 5stars
by  
on March 1, 2015
Excellent, friendly service and their price quotes are always exact. Thanks!
5/ 5stars
by  
on February 27, 2015
We and our family have been using Firestone in Poughkeepsie for several years now. We are very pleased with their staff, their products, their pricing , and their ability to identify an issue and fix it.
5/ 5stars
by  
on February 26, 2015
We went in for an oil change as we were close to the area and the service was great. The technicians were great. I will definitely go back again.
5/ 5stars
by  
on February 21, 2015
I rely on Firestone (Waplingers Falls-NY) with all my auto servicing needs for one simple reason: knowledgeable and excellent service. The entire staff at Wallingers Falls Firestone not only know their business of servicing autos but also consistently demonstrates a commitment to listening to the concerns of their customers and earning their trust.
5/ 5stars
by  
on February 12, 2015
We have used Firestone for all of our vehicle needs, since our very first car. The service and explanation of the items that our vehicles would need have been outstanding. The customer attention and retention is amazing, your members are always concerned with providing us with the best prices.
5/ 5stars
by  
on February 3, 2015
The Cat that runs this company is an AWESOME Human being..The 6 months interest free deal was perfect for my situation. ..Thank u . And you have helped a Marine Corp Veteran..so now we're even...oh rah
5/ 5stars
by  
on February 2, 2015
Got me in and out quick. Highly recommend this center
5/ 5stars
by  
on February 2, 2015
I used them my whole life thank you. You guys the g
5/ 5stars
by  
on January 27, 2015
great experience very helpful staff. listened to me and didn't force me into any specific tire.
1/ 5stars
by  
on January 26, 2015
it started trying to get a appointment.service manger joe seem like he didn't want me to bring the car in .I took my car for a oil change &tire rotation they put a new guy on my car who takes my heat shield off I ask why?? joe tells me because there is drit in there & that they always do this they have never done that before so then he puts someone else on my car& gives a free service still don't know if i want to go back there with my car!!!
5/ 5stars
by  
on January 26, 2015
Have gotten oil changes from them a few times now. Always friendly, helpful, and timely! They do a great job with service on cars, and have great recommendations for new tires parts and other fixes as needed. Would recommend them to friends and family!!
1/ 5stars
by  
on January 24, 2015
Have been with Firestone about 50 years. My parents also went there,Have had excellent there.The manager is very knowledgeable and so are the mechanics.
5/ 5stars
by  
on January 24, 2015
I feel completely confident when I bring my car in for service. From the first contact with the scheduler, to the follow up as the work progresses, to the store manager explaining any work that may need to be done, to timely checkout when work is completed. I feel everyone is very knowledgeable about the work they are doing.
4/ 5stars
by  
on January 23, 2015
Have always had a good experience with Firestone and really appreciate their service
1/ 5stars
by  
on January 23, 2015
I started a appointment online ordered my tires and set my time I got a call to confirm appointment. Upon arrival I was told they don't offer that tire (white was about 50$ off each tire) when informed I ordered online they said they don't get tires shipped. I also informed the working the tire I ordered was on display and I was told he had nothing to replace it with . So had to get really cheap tires (that are not good in snow ) since I can prepared to pay one price and walked out there paying another. (A lot more for cheap tires) while the work was dove I was there about 4-5 hours ( I worked in tire field and auto mechanics the tech was working on another car doing my tires at about 1 tire per hour I could see the work performed through the glass. After I left I went over repair order and there was a bunch of suggested items to work on that was never verbally brought to my attention. This is second bad experience 1st time I was in az and got tires and brakes and rotors I came out to car looked through rim and still noticed rusted rotors I had to go back inside inform the employee after I paid and was told ohh he must have forgot
5/ 5stars
by  
on January 23, 2015
I used a coupon and got both a NYS inspection and synthetic blend oil change for about $34

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