Car Tires And Services At 111 Vestal Pkwy E: Firestone Complete Auto Care In Vestal

Ready to come in to your local Firestone Complete Auto Care on 111 Vestal Pkwy E? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

111 Vestal Pkwy E
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Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #646067 Managed by Lawrence J. Creighton Ii

HOLIDAY HOURS

Please note our hours for Easter

  • 04/16 Closed
  • Local Store Offers

    Professional Auto Repair From Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our auto care teammates will give your car a free courtesy check. We'll examine oil level, wipers, the battery, and more. Additionally, we're dedicated to providing the best auto repair possible at affordable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or schedule an appointment by phone or online.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.5 of 5) - 30 Reviews
    1/ 5stars
    by  
    on March 20, 2017
    Last 2 trips....an oil leak of over 1 quart 12 weeks after an oil change....obviously drain plug not tightened when oil was changed. Tech suggests it's been 2,700 since the last change...ON A 2016 car! Yea...its burning oil....sure it is. After an unusually long wait where I witnessed my car unattended for long periods of time I was shown a "defective" drain plug washer. It's also suggested they did not want to "overtighten" the drain plug. Are there no torque specs? Last trip was a swap of snow tires to summer tires on my rims. Despite an appointment and assurances it would take no more than 90 minutes...which I thought was overkill....it took 2 hours and I had to go back in the store as they did not put my snow tires back in the car wasting more time. To top it off,despite the tires being in plastic bags there was dirt all over the back seat. My trunk was full as I was leaving for vacation so I had the tires in plastic bags and had to be put in the back seat. At least they could have put something down first if they got the bags dirty. WE'RE DONE.
    5/ 5stars
    by  
    on February 18, 2017
    Good never have a problem always leave with my car as new
    5/ 5stars
    by  
    on January 20, 2017
    Great service and staff!
    5/ 5stars
    by  
    on December 13, 2016
    3/ 5stars
    by  
    on August 25, 2016
    Service was amazing. The technicians were friendly and quick to help. My only complaint was the firestone auto care. They changed my limit to zero dispite my annual income increasing. I am currently in a financial crisis due to their lack of customer care. When i asked for an explanation they told me a reason would be mailed to me within the next month. I am very angry how their service department handled my account.
    4/ 5stars
    by  
    on June 17, 2016
    We appreciate that you are not trying to sell us something we do not need. Honesty
    5/ 5stars
    by  
    on November 3, 2015
    Great service. Just got an oil change, but they rotated my tires, and let me know of a couple potential problems to keep an eye on in the future. Service was fast and price was good. All with no pressure to buy more services. Great experience.
    4/ 5stars
    by  
    on October 26, 2015
    very helpful staff, took a little longer than was told. was told 1 1/2 hours, took over 2
    5/ 5stars
    by  
    on October 22, 2015
    I asked for an estimate and the actual price was less. Ann is extremely knowledgeable regarding automotive issues and took the time to explain my repairs completely. As I waited for my repairs I notice the other staff and mechanics interacting with customers and was impressed with their knowledge and professionalism as well. I would highly recommend this auto repair to all. Great Job, and well done!!
    5/ 5stars
    by  
    on October 1, 2015
    Anthony and his team did a super job. I love my new tires.
    3/ 5stars
    by  
    on September 29, 2015
    4 days after oil change, ran out of wiper fluid, not complete , review takes to long if you have to go back and fix things
    5/ 5stars
    by  
    on September 12, 2015
    I went in to get my tires changed and I know nothing about tires, they helped me pick out the perfect tires for winter and they didn't try to take advantage of me.
    5/ 5stars
    by  
    on September 2, 2015
    Received great service, discounts & advice from Jorge & Ann
    5/ 5stars
    by  
    on August 8, 2015
    Very happy with the upfront honest service! I didn't feel like I was getting a run around at this service center, very honest!
    5/ 5stars
    by  
    on August 6, 2015
    I was there 10 days ago. Appt.was on time. Time to do the work was as quoted.
    5/ 5stars
    by  
    on July 24, 2015
    only needed some lug nuts loosened. Altho they seemed quite busy, they got right on my car. They were most helpful and finished the job quickly
    3/ 5stars
    by  
    on July 13, 2015
    I have had my oil changed here along with tire rotation and bought tires here. Nice people but I am not happy with last three oil changes/tire rotation. A couple of oil changes ago they forgot to put my oil cap back on -it was sitting on top of engine. Lucky I had decided to check the oil right after it was changed. The next two oil changes they rotated my tires but never checked the pressure. I was headed to Myrtle Beach the next day at 2AM when I hadn't got out of town and my tire pressure light came on --2 of four tires needed air. I would think a tire place would check the pressure as part of routine maintenance.
    5/ 5stars
    by  
    on June 29, 2015
    Just like to say Anthony and Ann are both awesome people saving money for there customers. Very Good customer service........ Thank You
    5/ 5stars
    by  
    on June 8, 2015
    I was in emergency need of an oil change. I drove to the nearest oil change station. It was going to be REALLY EXPENSIVE at a competitor across the street, with a one hour wait. I left the station, and drove to the Firestone across the street. Ann and Anthony said they would fit my car into their schedule with a 5 minute wait. For less than half the competitor price! Awesome AWESOME! I got a tire rotation, and my oil change and a few recommendations with a minimal wait time. And it was affordable!! Since I was accompanied by a friend, we discussed how easy going and reasonable Anthony and Ann were. The technician, Geoffrey, even fixed a piece of plastic that was hanging down from my car AT NO EXTRA COST! Why does anybody go anyplace else? I know I don't! Thanks again!
    5/ 5stars
    by  
    on May 14, 2015
    They fixed my tire leak within 30 minutes. The staff there are very nice and are willing to help you. They won't ask you to do some extra services.
    5/ 5stars
    by  
    on April 17, 2015
    I've gone to Firestone for years and although I've had my fair share of problems with them, they always go out of their way to make it right. I absolutely love Ann at the Vestal Firestone and Anthony has been great as well but Ann goes above and beyond and if she weren't there, I would've been in trouble a lot. She's wonderful. Can't say enough.
    5/ 5stars
    by  
    on February 28, 2015
    They fixed my car right the first time with no hassle.
    4/ 5stars
    by  
    on February 27, 2015
    I had new tires installed a couple of months ago, and I was impressed with the work done, and with the professionalism and honesty of the workers.
    5/ 5stars
    by  
    on February 27, 2015
    been there 2 times once for badly needed tries & they gave me the information about the tries so I could decide want I wanted. The 2nd time I need air adjustment & it was free and they took care of me within about only a 15 minute wait with no appointment. So yes I am very happy with Firestone in Vestal. Thank you Mary Borley
    5/ 5stars
    by  
    on February 6, 2015
    I had my oil changed and tires rotated and alignment check.
    5/ 5stars
    by  
    on February 5, 2015
    I found the Staff was very friendly and accommodating.  
    5/ 5stars
    by  
    on January 30, 2015
    They have always given us great service. It's so good our daughter and her husband go there and we recommend them to any who ask us where we go.
    4/ 5stars
    by  
    on January 27, 2015
    They do a good job and are consistent , I have never had a bad experience.
    4/ 5stars
    by  
    on January 24, 2015
    I have always had a very good experience at the Vestal store. They seem to understand what quality customer service means.
    5/ 5stars
    by  
    on January 24, 2015
    I am using them right now. Good experience. Doing job properly. Happy.

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