Firestone Complete Auto Care: Your Source For Tires And Repairs At 950 Elmridge Center Dr In Rochester

Ready to come in to your local Firestone Complete Auto Care on 950 Elmridge Center Dr? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

950 Elmridge Center Dr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #594989 Managed by Brian Disanto

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates will give your car a free courtesy check. We'll inspect fluid levels, wipers, belts, and more. Additionally, we're dedicated to providing the best auto repair possible at unbeatable prices and quick turnaround times. Visit our location today or plan your appointment online or by calling (585) 286-1846.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.2 of 5) - 26 Reviews
5/ 5stars
by  
on November 22, 2015
Used them to install new tires I had shipped to them through Tire Buyer. Entire family uses them for nearly everything. Been using this branch for about 5-8 years. They make service recommendations for my vehicles (5) are not pushy about it. If they were, I'd never be back....... like many other places I've divorced over the years. Eric at the front desk is awesome. Don't lose him. Learn from his customer service style. I do my own work on a few of my vehicles, but when I need a lift, I've come to you for service quotes. What I don't like is that you refuse to install OEM parts on my car that I have purchased at a fraction of the cost Firestone will charge me for the part. Your national competitor will do it and then gets my business for labor. Wish Firestone would change this policy.
5/ 5stars
by  
on November 13, 2015
I was very pleased as to how fast I was taken in and the wait time was less then expecting.
5/ 5stars
by  
on November 12, 2015
I have used this location of Firestone the last few times I have had my car serviced. I especially appreciate Brian DiSanto, the store manager. He's friendly, trustworthy, answered all my questions, even if they were idiotic and didn't make me feel like a dweeb (I know nothing about cars). Auto technicians can be like doctors - I don't like to feel taken advantage of. I don't like to feel pushed to get things done unless absolutely necessary. I'll continue to use this location of Firestone.
5/ 5stars
by  
on November 5, 2015
The mechanics are well educated and skillfull very easy to understand
5/ 5stars
by  
on October 4, 2015
never a long wait, was in and out in 20 mins, used the online scheduler
1/ 5stars
by  
on October 3, 2015
They told me they would check all my fluids and itrusted they would, I knew I had no window washing fluid so that's the first thing I tried it was bone dry. The manager came out into the parking lot ands filled it. When I got home I decided to check my trasmission fluid and that was bone dry TOO. So Im not confident with you guys at all. I scheduled appointment to get my window wipers done next week but Im gonna cancel. This was my first experience with firestone and in not happy and secure.
5/ 5stars
by  
on September 7, 2015
Did my appt online picked my own day and time with no problem Service was fast and I like that they look it over and let me know of any issues
5/ 5stars
by  
on August 6, 2015
I go to them faithfully because of their employee Scott who seems to have the experience n skill in fixing cars.
5/ 5stars
by  
on June 24, 2015
I am new to the area and just bought a used car so went in for an overall maintenance check. The staff was very nice and helpful and took care of all the things the car needed in a very timely manner. Great service, would definitely recommend!
5/ 5stars
by  
on June 15, 2015
Got us in the door with very little notice and fixed our tire quickly.
3/ 5stars
by  
on June 11, 2015
I bought 4 new tires and took advantage of a summer tire promotion for my work van. Time will tell about how tires perform so far so good. Nice employees.
5/ 5stars
by  
on May 27, 2015
I am always received with a smile and a how have u been, & what can I do for u today.
5/ 5stars
by  
on February 25, 2015
A wonderful experience brought about by an efficient staff focused on professional conduct and work ethic.
5/ 5stars
by  
on February 10, 2015
Use their service all the time .about a week ago .
1/ 5stars
by  
on February 4, 2015
I use them as little as possible, reason being I have argue over the best price they are willing to give me
2/ 5stars
by  
on February 4, 2015
there was an attempt to over charge me, and unwilling to honor promise or warantee.
5/ 5stars
by  
on February 3, 2015
Walked in without an appointment and they were gracious enough to squeeze me in. Thanks!
5/ 5stars
by  
on February 2, 2015
Having someone with experience in all auto repairs
4/ 5stars
by  
on January 27, 2015
Brian always ready to to help solve this persistent problem
5/ 5stars
by  
on January 26, 2015
This shop is close to my house and provides top notch service every time I need to have something done. The staff is knowledgeable, friendly and courteous.
5/ 5stars
by  
on January 25, 2015
I am a frequent customer and have always had a positive experience at this location.
5/ 5stars
by  
on January 24, 2015
I have trusted my jeep with Brian, Mickey and his staff for 15 years. Due to their outstanding mechanics my jeep is running strong!
3/ 5stars
by  
on January 24, 2015
Friendly staff with knowledgeable mechanics just not a clean waiting area with uncomfortable benches. The front desk staff seems to have a large turnover.
1/ 5stars
by  
on January 24, 2015
I don't like to go there because every time I do, I'm told that I have 1000s of dollars worth of work that I really don't need. I know this because I get another opinion from another mechanic and all they seem to do is sell service that is not needed.
5/ 5stars
by  
on January 24, 2015
I use this firestone store all the time and will continue to do so
5/ 5stars
by  
on January 22, 2015
They always make me feel comfortable and welcome. I know I can trust their suggestions.

Find The Firestone Complete Auto Care Location Nearest You