Car Repairs And Tires At 5 Gibbs Ct From Your Middletown Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 5 Gibbs Ct! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #18155 Managed by Chris Dye

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check fluid levels, air filters, belts, and more. Additionally, our team believes in offering the most consistent service on the market, all at reasonable prices and a quick wait time. Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 39 Reviews
4/ 5stars
by  
on April 16, 2016
Very good listeners and cooperative Good communication and respect
5/ 5stars
by  
on December 6, 2015
Very busy shop and no appointments available.. was able to drop my car off in the morning and pick up at night with no problem. 4 tires, alignment and state inspection was performed. Had no issues with my service and will be back. Thank you
5/ 5stars
by  
on November 17, 2015
I am so happy that I decided to use this facility today. I needed tires and an alignment as well as an oil change and was very glad to know that this place does it all. The sales and service techs are very cordial and very attentive to my needs. The atmosphere is pleasant and very tidy. I Will be going back again for sure. Thanks to Joe and the other guys at the desk for your wonderful cystomer service.
3/ 5stars
by  
on November 2, 2015
2+ hours for a tire balance and rotation. Very slow service
4/ 5stars
by  
on October 11, 2015
took almost 2 hours, didnt think it would take that long, otherwise, good job
4/ 5stars
by  
on October 8, 2015
The service was great. The staff was helpful and friendly.
5/ 5stars
by  
on October 2, 2015
Always fair on time. Great prices. Knowledgeable easy appt
1/ 5stars
by  
on September 25, 2015
Double check your vehicle cause they might not have fix it
5/ 5stars
by  
on September 25, 2015
I was stuck with a gradually deflating tire on labor day Monday where almost all shops where closed and/or unable to fit me into their schedule. Firestone Complete Auto Care told me to stop on by and helped me with my situation and had me out of there in less than 30 minutes. I was more than pleased with the service, the professionalism and the efficiency of the technicians. I would absolutely recommend and use Firestone Complete Auto Care in the near future for my services. Thank you so much for all your outstanding service!
5/ 5stars
by  
on September 11, 2015
I found them to be honest and accommodating. They took the time to answer questions I had and did not pressure me into things I didn't need.
5/ 5stars
by  
on September 6, 2015
Came to have a check up on car and it was quick service no waiting.
5/ 5stars
by  
on September 5, 2015
Excellent service given will return in future for additional repairs
5/ 5stars
by  
on August 8, 2015
I have a 2009 Dodge 1500 4x4 Truck Ram. I have problems with the front end alinement. The tires use to wear on the outside faster then the rest of the tires.This maybe a problem from the trucks manufacturer. After I put new tires on the front and back of the truck, and a life time alignment it has helped. But now the tire on the passenger side is wearing on the inside. I had the tire looked at on my last oil change at Firestone. so we will see how the tires wear now. They are trying there best to help me with this problem.
5/ 5stars
by  
on August 7, 2015
my past experiences were so negative but after yesterday ... i am beyond satisfied ! Joe Jackson is ridiculously professional !!! You can't ask for better . He was more than helpful , patient , and informative
4/ 5stars
by  
on August 1, 2015
overall happy with service, even when having an issue with first time repairs, the rectified as best as they could
3/ 5stars
by  
on June 2, 2015
I bought tires and had an oil change done. Prices were fair. Timeliness was not. Even with making an appointment, it took 2 hours for my car to be completed.
5/ 5stars
by  
on April 5, 2015
Joe is very knowledgable and helpful in both getting the appointment started and finishing at pick up.
3/ 5stars
by  
on February 26, 2015
The wait time was what I was told it would be and they took a competitor coupon (kind of), but they got grease or dirt on my passenger seat and center console. I sent email to the company and did not receive a response.
4/ 5stars
by  
on February 26, 2015
Tires are really good. At fist I was not sure Firestone would be a good brand name tire (first time purchased) but my snow and ice tire are really good above my expectations.
5/ 5stars
by  
on February 26, 2015
I needed the tires high speed balanced after getting it done wrong somewhere else a week before.... They got it right the first time... I was going to the "other" place for over 15 years.... never again...
5/ 5stars
by  
on February 18, 2015
I have been going to Firestone for over 10 years and the service is fantastic!
5/ 5stars
by  
on February 9, 2015
ME & MY SON USED THEM THEY OTHER DAY, EVERY THING WAS GREAT
5/ 5stars
by  
on February 7, 2015
been going to firestone for many years .will continue to do so
5/ 5stars
by  
on February 3, 2015
Great job tects were nice managers are great to deal with do what they say and on time with jobs
5/ 5stars
by  
on February 3, 2015
I've been using their services for almost 10 years now and they have always been extremely professional, courteous, and honest. Quinn and his Staff are the reason I continue returning to Middletown Firestone..
5/ 5stars
by  
on February 3, 2015
THE WORKERS R FRIENDLY. THEY KEEP U UPDATED ON THE EORK BEING DONE ON YOUR VEHICLE
5/ 5stars
by  
on February 3, 2015
Changed from the dealership 6 months ago and have had a good experience each and every time I have called for an appointment and service.
5/ 5stars
by  
on February 3, 2015
Nice place. Service was great. Manger is top notch.
1/ 5stars
by  
on January 31, 2015
This is the third time I've used Firestone for basic service and every time the service is very slow. This last time it was approximately an hour and fifteen minutes for just an oil change and tire rotation and an additional twenty five minutes after my car left the bay to get my receipt and keys. I can't see myself going back.
5/ 5stars
by  
on January 27, 2015
I made an appointment. The work they recommended was done on time, without any inconvenience…Thanks again...
5/ 5stars
by  
on January 25, 2015
I have een a loyal customer for the past 10+ years. Always feel that I have been treated fairly. Always willing to go above and beyond with their customer service. I feel that I get a fair price quote, + they always match a competitors price without hesitation. Just wanted to thank Chris and his team for a job well done!
5/ 5stars
by  
on January 25, 2015
Went to the Middletown, NY Firestone for an oil change and Chris (store manager) checked his computer and informed me that I was due for a tire rotation. He also saw that I had purchased a lifetime wheel alignment on this vehicle so he said that they would also do a wheel alignment. I'm so glad he checked that on his computer cause I had hit many pot holes on the lousy NY highways and after completion Chris informed me that my alignment was out quite a bit. Thanks Chris, and thank your techs that always do an outstanding job taking care of my vehicles. Sincerely, Keith
5/ 5stars
by  
on January 25, 2015
Like that they check your car over and explain the service that you will need, without the pressure of getting it done immediately.
4/ 5stars
by  
on January 25, 2015
There service is honesty & get the job done. And Im happy with there work.
2/ 5stars
by  
on January 24, 2015
I was told that they could not do a wheel alignment for me (I have a lifetime wheel alignment on my vehicle) because they were booked but they offered to fix my oil pump.
4/ 5stars
by  
on January 24, 2015
I use Firestone for oil changes and other issues with the car. while they do walkins it is to your advantage to make an appt. Chris and Alex keep you apprised of any issues they might find during the servicing of your vehicle . They also guarantee any repairs they have made
5/ 5stars
by  
on January 23, 2015
The guys are very friendly and accommodating. They go the extra mile for you
4/ 5stars
by  
on January 23, 2015
I drop off my car for a oil change it was asked what time will pick up I ask for a 3:00 pick up it was done on time .I was inform on a phone call that my front tires were getting down there I was giving a Quote of tires current on sale .
1/ 5stars
by  
on January 23, 2015
I went there just for an oil change, they did a free check up which I did not ask for and they came back with a big list of things the car needed. Took it to my mechanic he looked the car over and most of the things they said I needed I did not. Like telling me I needed new tires when mine was only 2 years old and plenty of tread, also said I needed a new battery which was only 2 years old and it had plenty of charge when my mechanic tested it is things like that, that should not be allowed.

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