Car Tires And Services At 500 Thruway Plaza Dr: Firestone Complete Auto Care In Cheektowaga

Come in to your nearest Firestone Complete Auto Care at 500 Thruway Plaza Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

500 Thruway Plaza Dr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #1481 Managed by Joseph Santiago

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll check tires, wipers, hoses, and more. Additionally, we're devoted to giving you the best service possible, all at reasonable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or plan your appointment online or by calling (716) 507-8836.

    The Source For Great Offers On Tires.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.5 of 5) - 19 Reviews
    5/ 5stars
    by  
    on April 3, 2017
    Staff very courteous, professional particularly Anthony, James and Joe. In addition staff is always attentive, responsive to my questions and informative. I feel confident services rendered have been done with the utmost care and professionalism.
    5/ 5stars
    by  
    on March 30, 2017
    Great service !! Very highly recommend
    5/ 5stars
    by  
    on February 17, 2017
    Was able to service my car with needed tires and install brake brake pads. Thorough diagnostic check with printout and explanation. Staff members: Jim, Scott and Anthony were very professional and courteous!
    5/ 5stars
    on January 16, 2017
    4/ 5stars
    by  
    on December 17, 2016
    I frequently get service at firestone. I have the lifetime alignment on all of my cars. You might pay more up-front but totally worth the money in the end. This time I also had a tire leaking which they patched while I was there. A few days later the same tire was still leaking. I brought it back and they fixed it for free.
    5/ 5stars
    by  
    on November 30, 2016
    I have been taking my car to this location for the past few services and every time I am very pleased with the service received and the service needed for my car. Joe has always been great with explaining and keeping me updated when needed. I will always recommend Firestone (Cheektowaga) to meet any need :)
    5/ 5stars
    by  
    on May 7, 2016
    Awesome..friendly...experienced.... Fair
    2/ 5stars
    by  
    on December 19, 2015
    The tech I dealt with didn't seem to care what I wanted. He had a "I want to go home attitude". I also wasn't too happy about the techs going at least 30mph through pot holes with my brand new truck. Even after my alignment was done it is still slightly off. The guys there weren't very friendly or professional.
    5/ 5stars
    by  
    on May 31, 2015
    I have 5 vehicles for my family and I trust them all to Firestone parts and service. I can rest easy cause I kno the job is done right
    5/ 5stars
    by  
    on May 27, 2015
    I used them last week and they helped me with every problem I have and told me about every problem I have and told me witch problem is more important by giveing them # from 1-6 so I knew what to fix first and what can wait
    5/ 5stars
    by  
    on February 26, 2015
    had oil change john pointed out a oil leak on presser to have them fix it the check tire presser added air there very friendly help full my cars 1981 they did try to sell me on thing i didn't need i am a retired auto mechanic my self
    3/ 5stars
    by  
    on February 4, 2015
    They are doing a good job but it seems no matter what store I go to it does seem to me that. Warranty work is not met with the same enthusiasm as a fresh sale this does bother me at times when I an quoted a price it should be what was quoted example a battery I had purchased I was quoted 114 then when we got there it the price was higher because of this or that I'm not happy about that last battery purchase
    5/ 5stars
    by  
    on February 3, 2015
    Everything was always great at your store on George Urban except for the long wait last time and you could definitely use a better waiting room. I use to go to the Thruway Plaza store but moved into this neighborhood so this is closer. Their waiting room was so much more comfortable. Everything thing else has been wonderful.
    5/ 5stars
    by  
    on January 27, 2015
    used them a few months ago for a tune up. truck is still running perfectly
    4/ 5stars
    by  
    on January 25, 2015
    Whenever I go to their center, someone ALWAYS stops what they're doing to see what MY needs are. VERY courteous staff. No complaints about their auto service!
    5/ 5stars
    by  
    on January 25, 2015
    The guys are friendly and get our car finished as quick as possible. Never have a problem getting appointments or the needed parts when our car is in for repairs. Have been going to Firestone for years and will be going there as long as I'm driving.
    4/ 5stars
    by  
    on January 23, 2015
    CAN'T BEAT THE VALUE FOR SEMI SYNTHETIC OIL CHANGE. FAST IN FAST OUT!
    5/ 5stars
    by  
    on January 23, 2015
    ,This was my second tour for tires,iwas very satisfied.
    4/ 5stars
    by  
    on January 22, 2015
    Been going since 07 & will continue................

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