Car Tires And Services At 3931 Maple Rd: Firestone Complete Auto Care In Amherst

Come in to your nearest Firestone Complete Auto Care at 3931 Maple Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

3931 Maple Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #18112 Managed by Mark Schmigiel

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine oil level, headlights, hoses, and more. Plus, we're devoted to offering the most consistent service on the market, at affordable prices and quick turnaround times. Visit our location today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(3.3 of 5) - 27 Reviews
5/ 5stars
by  
on August 11, 2016
5/ 5stars
by  
on July 23, 2016
The technicians are great. Very positive people and true professionals with great loads of knowledge. They made everything easy.
1/ 5stars
by  
on April 24, 2016
Message = Store #18112 I will never go to again. I had work done that took 7 hours - 9am appointment done at 4pm. Initially, the store manager blamed me for the delay because I didn't answer my phone right away so my car just supposedly sat. It was bullshit because I responded back within 30 minutes at 12pm and my car STILL sat until 3pm when an associate asked why I was still here waiting. The manager also blamed the delivery of my car parts for the mistake, claiming those people were incompetent and didn't deliver the parts in a timely manner. He blamed everyone but himself and his staff and even a customer sitting next to me overheard him blaming me and the delivery folks and found it totally unprofessional that he couldn't accept responsibility. Then he only knocked off my price to what he was getting reimbursed for by the delivery folks anyways. So he never even took a loss. I think a proper business professional would've knocked off the price where he's taking a loss, not counting a loss that's being reimbursed. In the end, he finally takes some responsibility on him and his staff and hands me a free oil change coupon - Whoopie doo! I handed that coupon right back and walked out. I will never recommend this place to anyone and have brought this up to people on my facebook and twitter so they don't receive the same nightmare.
5/ 5stars
by  
on December 18, 2015
This Firestone location is organized. Honest, loving, and cares about customer.recommend them for sure. Trustworthy
1/ 5stars
by  
on November 14, 2015
Was not happy took 1 1/2 hours to plug my tire. My car was up on the lift for an hour then when I said something to the employee about how long they were taking my car came out 15 min after. Then to top it off they gave me a grey tire cap, I went in there with all black ones so three of my tires have black tire caps and the tire they plug has grey one. Paying attention to small details and a lil bit of effort might had got me out of there sooner! I will never go back and don't recommend this place to anyone lol how do they make any money if they turn something simple as this into a science project lol
2/ 5stars
by  
on November 13, 2015
I used a week ago over price for battery replacement service . 200.000 dollars for a battery replacement . expected between125.00 an 150.00. Great hours and lousy tv service and coffe
5/ 5stars
by  
on November 3, 2015
they helped me out buying a round of new tires that really grip the road, very pleased. also needed a coolant flush and with a coupon I had my brake fluid exchanged for new fluid at half price !
5/ 5stars
by  
on October 26, 2015
Went in on a whim. They were very accommodating. Mark & Brandon at the BLVD Mall were awesome to deal with. They took time to explain & compare. Highly recommend!!!
5/ 5stars
by  
on October 22, 2015
I came to Firestone out of frustration and distrust of another popular chain. My tire was going flat - there was a nail in the tread - and they took my car right away. The tire was fixed in no time and the price was competitive. The service manager made no attempt to upsell me or force me into repairs I didn't need. Nice.
5/ 5stars
by  
on September 24, 2015
Brandon working the desk went above and beyond. Thank you
5/ 5stars
by  
on August 10, 2015
I'll be going back there again for any repairs, maintenance, service, etc.
5/ 5stars
by  
on June 14, 2015
Something went horribly wrong with the car--dreadful noises, clouds of "smoke"--so I turned into Firestone. They were able to squeeze me in and replaced the alternator belt and cleaned the engine. As the breaking belt had also sheared the A/C hose and I'd lost the gas, they were able to order those parts and repaired the A/C later in the week. Everything was exactly as they said it would be, except the wait time--they were quicker than anticipated. Very personable and professional.
2/ 5stars
by  
on June 11, 2015
The same problem... worked on twice. Still not repaired, but the money keeps rolling out. I keep shelling out for the same problem. But, the tires are great.
1/ 5stars
by  
on June 10, 2015
Come in the store early. No one there except me. No one at the service counter but the employees in the back see me while they finish up a video game and eat donuts.
4/ 5stars
by  
on May 13, 2015
I have being going to them for years and they always take care of my car well
5/ 5stars
by  
on May 3, 2015
I used them a week ago and am so happy that I did.
1/ 5stars
by  
on April 18, 2015
I had an appointment and still had to wait 1 1/2 hr for a simple safety inspection on my 1 year old vehicle! Then tried to tell me after that I could use an oil change when I just had one a few weeks ago somewhere else. I will never bring my vehicle back there again.
1/ 5stars
by  
on April 17, 2015
Very pleased with everything service was on time no long wait time price for repair not bad at all good service!!!!
5/ 5stars
by  
on April 15, 2015
need new tires and the price was great and the servies was on time
5/ 5stars
by  
on April 8, 2015
I went in to have my coolant system checked, the technician found an issue with both my thermostat and water pump. The manager "John" went out of his way and was able to assist me by speaking to the dealership that I recently purchased the vehicle from and getting the problem resolved.
1/ 5stars
by  
on February 26, 2015
The last vist I had at Firestone I had a oil change and some other things and I came back because I thought my oil was leaking and they informed me that there was a seal leak in the engine and that it would cost me $1000.00 some dollars to fix and that I had to get it done by that week. This happen in December around Christmas so I took it to my mechanic and he told me that there wa no leak and I took it to my dealer and they could not find anything either. I was told that Firestone was just trying to get me to pay that larger amount for nothing. Now I still have that written estimate from Firestone and my trust in Firestone Is very low and I have done business with you guys for quite sometime, I have always purchased my tires from you , but now my confidence in you have been tarnished.
1/ 5stars
by  
on February 24, 2015
I took my truck here to have the tires rotated. They were busy and told me that it would be a while before they could get me in, even though I had made an appointment. After waiting for about a half hour they finally took my truck in, and told me it would be about an hour before it was done. They told me that they would call when it was done. I went shopping during this time, and after 3 hours, I called them to see what was going on. They said that they were just pulling my truck in now. We walked back to firestone, which took about 10 minutes, and got there just in time to see them pull my truck into the shop. We then had to wait another half hour, while they actually took care of my truck. I was very disappointed, and probably won't go back.
5/ 5stars
by  
on February 2, 2015
Nice tires, fast and honest service. Called and was serviced same day
1/ 5stars
by  
on January 24, 2015
I scheduled an appointment for an oil change at 6p (after work), but received a call asking if I could come at 2p. This was very inconvenient because I had to leave work, but agreed thinking it wouldn't take more than an hour. Boy, was I wrong; despite having an appt, it took over 2 hours! I've never had an oil change take that long at Firestone before. I used to go to Firestone for the convenience, but I will never go back.
4/ 5stars
by  
on January 23, 2015
The work done was very good and reasonably priced. It took longer than I was told not all apologized for the dkay
1/ 5stars
by  
on January 23, 2015
I told them that I needed a rear brake cylinder and they worked on the emergency brake system instead and six hundred and fifty dollars later I still have the exact same problem...Very disappointed!
4/ 5stars
by  
on January 23, 2015
needed a battery in a fast but didn't have time to check for coupons till I got home and found you have battery sale but the sale staff charged me retail price if they know there sale they should tell you about them seem like bad business and good way to loose people

Find The Firestone Complete Auto Care Location Nearest You