Car Repairs And Tires At 83 Wolf Rd From Your Colonie Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 83 Wolf Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

83 Wolf Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #16098 Managed by Dave Crounse

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll check fluid levels, suspension, the battery, and more. Plus, we're committed to offering the most consistent service on the market, all at reasonable prices and short wait times. Stop by our store today or plan your appointment online or by calling (518) 621-0128.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 58 Reviews
5/ 5stars
by  
on March 26, 2016
5/ 5stars
by  
on March 25, 2016
The manager and technician were very helpful in recommending what services I needed
5/ 5stars
by  
on March 19, 2016
I don't trust any other company to work on my car. My car has been serviced by Firestone for the last 6 years.
5/ 5stars
by  
on March 19, 2016
every was grate taank you
4/ 5stars
by  
on December 23, 2015
Started with inspection and oil change ended up with major service. One never knows for sure whether all of it was needed but probably in this case since it was a 75,000 service.
5/ 5stars
by  
on December 10, 2015
Great job! Arnold was our service advisor. He was easy to speak with, takes the extra time to explain clearly and gives the attention needed to make sure you understand and are comfortable. Our car runs smoothly now.
5/ 5stars
by  
on December 5, 2015
I visited the Firestone Auto care this morning, with an issue I was having with my car. When I entered the service reception, I was greeted by a staff member who helped me throughout in solving the problem. I really appreciated the time he took to explain the issue in a manner that I could understand.
5/ 5stars
by  
on November 28, 2015
Got 4 new winter tires installed properly - car runs great.
5/ 5stars
by  
on November 26, 2015
Very happy with the assistance I received in deciding the best tire value for my SUV and I purchased 4 with confidence. I will definitely return for other auto needs in the future!
5/ 5stars
by  
on November 19, 2015
Explained services and gave honest assessment of car condition.
5/ 5stars
by  
on November 9, 2015
The automotive team worked on the brakes and calipers to my car. I wholeheartedly appreciate the services rendered by Shane, Chris, and Dennis. Shane initially discussed what the issues were and diligently worked to get my car into the shop. Chris followed up by discussing what the problems were and by showing me the areas in need of repair. At a later time, Dennis wonderfully answered any additional questions that I had. Firestone in Albany ROCKS !! THANKS GUYS !!
5/ 5stars
by  
on November 8, 2015
Amazing service!!! Will deff recommend everyone to you guys!!!!
5/ 5stars
by  
on November 6, 2015
Went last week to fix something around my bumper. I have very little knowledge of anything that has to do with cars but every time I go to Colonie Firestone I am very comfortable and they always make a point to explain what they will be doing. I trust them and that is a big reason I am a returning customer.
5/ 5stars
by  
on November 5, 2015
scheduled a battery replacement. prompt, attentive, professional service got me out of there in less than 20 mins.
5/ 5stars
by  
on October 29, 2015
I went to this particular Firestone this past week because I had a complex problem, the battery and brake lights on the car dashboard were dimly lit even though battery and alternator were testing fine. Dave and his crew took their time to resolve the issue and eventually found that the particular alternator that was installed caused the problem. They ordered the factory alternator and the lights went away. Again they placed a lot of man hours into this job and figured it out. Dave's crew is patient and dedicated. Thank you so much guys, you guys are great and I hope everyone in the capital region comes to you for repairs cause you guys get the job done and most importantly you guys are honest, which is hard to find.
5/ 5stars
on October 14, 2015
Always honest and not trying to sell you something you aren't looking for. Quick, courteous and dependable. Sounds like a motto but that's what I always get here. ( minus one time with a little napoleon syndrome sales guy who gave me an attitude about a coupon)
5/ 5stars
by  
on October 8, 2015
Stopped in last minute for an inspection, they got me right in and were quick to get me in and out! Very friendly and helpful!
5/ 5stars
by  
on September 24, 2015
I bought a used car privately and firestone have helped me with issues that have popped up. They showed me what the issues were and helped me feel comfortable with the choices I had to make. I still have my car and they are my trusted garage!
5/ 5stars
by  
on September 8, 2015
I am single and always have to wait for my car to be serviced. They are accommodating and the wait is never long.
5/ 5stars
by  
on September 7, 2015
I used them a week ago and am glad I did. People were great, however your printer was down and I could not get my inspection sticker at that time and have to find time to go back for it.
5/ 5stars
by  
on September 3, 2015
A burned out turn signal lamp was replace in extremely quickly.
5/ 5stars
by  
on August 6, 2015
I used them two days ago to get a state inspection for my car. They had me in and out quickly with some great tips to improve my vehicle!
5/ 5stars
by  
on August 6, 2015
Had an issue with my brakes. Brought it in, they said they would take a look at it. Next thing I know it's all done, and covered by warranty.
5/ 5stars
by  
on August 2, 2015
Dave crounse was so helpful and got the tires I needed.
5/ 5stars
by  
on August 2, 2015
I can't tell enough people how great the service is at Firestone on Wolf Road in Albany, NY. They are always honest, thorough, helpful and accomodating of my work schedule. They go above and beyond to give amazing customer service. I can't thank Eric and Andrew enough! You guys ROCK!!
5/ 5stars
by  
on July 21, 2015
Went to Firestone to have a fog lamp replaced and the service tech found issues with the brakes and suspension on my Dodge. The struts, disc pads, calipers and rotors had all worn out or had been damaged by the rough roads and potholes left after a severe winter. My wife and I have plans to take a 1000 mile vacation trip next week. Had we taken the trip without first having these repairs completed, we could very well have had a severe accident ending in extreme damage and possible loss of life due to brake failure. Dave and his team of top advisors and technicians saved us from a poor ending to what should be a fabulous vacation. Many thanks to all the staff.
2/ 5stars
by  
on June 30, 2015
I came in for an oil change and to have the vehicle checked out. Unfortunately they forgot to bolt my spoiler back on. So when I left it made a horrible noise and I had to turn around and go right back.
5/ 5stars
by  
on June 24, 2015
I brought my car in for two new tires and an inspection, Erick and Shane were exceptional in the help that they gave me. There was a few things wrong that I wasn't aware of and they fixed them for me and took great care of my car. I would recommend Firestone on Wolf Road to everyone around who needs service on their vehicle. They are extremely helpful and very kind. Thank you!!!!
5/ 5stars
by  
on June 23, 2015
I dealt mostly with Dave at the Wolf Road store. He was very courteous and accommodating. My 2001 Sable had stalled and was towed in. They couldn't find the problem but they tried everything they could to figure it out. I think it's time for me to buy a new car. Very nice people at Firestone.
5/ 5stars
by  
on June 14, 2015
Went to have a tire mounted on a rim and balanced on 6/13/2015. The employees quick to help, very professional and had me in and out in no time. I've made this my favorite firestone and don't plan to use another simply because of the good service.
5/ 5stars
by  
on June 13, 2015
I was greeted politely and the service was done as respected. I appreciated that all potential services were explained clearly and I was given options. I will come back for further services.
4/ 5stars
by  
on June 10, 2015
Service was quick, staff were friendly and professional. It cost more than I thought it would but I don't know the going rate for a new tire and instillation. They noticed my inspection was months over due. I'm lucky I didn't get a ticket before they spotted it. They quoted the cost and did the job.
4/ 5stars
by  
on May 30, 2015
Got me In and out. Was only an alignment on a newer truck but still. Was quick and easy.
1/ 5stars
by  
on May 25, 2015
Took almost two hours, with an appointment, to get an oil change, wipers and inspection. After all that time, didn't even do a state I inspection, did "Firestone" inspection, despite that I specifically specified state inspection in the appointment, and the technician talked to me about the ten day temporary sticker. When I noticed and came back to get the state inspection, iI was told to come back at my earliest convenience. This was my earliest convenience, that's why iI made the appointment! Didn't even apologize or offer a discount or offer to get me right iin ASAP. Even told me "this happens all the time". Then obviously you're doing something wrong! Will not be going back to this or any other firestone.
1/ 5stars
by  
on May 24, 2015
The worst service i have ever experienced getting work done to my car.
5/ 5stars
by  
on May 18, 2015
I was on the way to work when my rear tire blew. I changed to my spare and went to the Wolf Rd Albany store. I was there at opening time and the station manager had me in and out within a half hour. The price was right as well. A great experience and would surely go back.
5/ 5stars
by  
on April 25, 2015
They were very prompt and courteous, and helped me find tires for my 1991 Camry that were on sale. I was very pleased with the entire experience.
5/ 5stars
by  
on February 27, 2015
I went in last month for 4 new tires, oil change and inspection. I was very pleased with my service. I have been to other auto care places and have had nothing but you need this you need that and at Firestione they do there job and will tell when something is wrong but only when it is actually wrong not to just try and make a buck. That is the type of place I like and I will continue to go here.
4/ 5stars
by  
on February 26, 2015
I called because I needed tires immediately because mine were dangerously fault, but here's the gentleman at Firestone found me tires that were affordable and had them on within a few hours. Very impressed with the prompt service
1/ 5stars
by  
on February 26, 2015
First, I LOVE my Firestone tires. The problem is your forced high pressured sales pitch required from your staff. Very disappointing!
5/ 5stars
by  
on February 25, 2015
I had 4 Firestone LE tires installed on my Jeep Grand Cherokee and a front end alignment all done in under an hour. Very pleased with the work performed and the customer service. All the employees were very professional. I will be back. Thanks for everything.
5/ 5stars
by  
on February 25, 2015
I'll put it this way, I wouldn't go anywhere else the service was great the guys are knowledgable
1/ 5stars
by  
on February 11, 2015
I HAD AN OIL CHANGE,BOUGHT TIRES AND HAD THEM ALLIGNED.ONLY PROBLEM WAS THE OIL PLUG CAP WAS NOT TIGHTEND DOWN AND NEEDLESS TO SAY I MADE AN OILY MESS ALL OVER. YOU CANT IMAGIN HOW FRUSTRATING THIS BECAME.SORRY NO COMPLIMENTS HERE.
4/ 5stars
by  
on February 6, 2015
I like this Firestone, but I still don't trust them as much as the Firestone in Henrietta new York
4/ 5stars
by  
on February 4, 2015
They guys at Firestone Wolf Road (specifically Eric and John) facilitated helping get the black friday deal for 4 Blizzak snows, with winter kit in mail. They were attentive, and as far as I know the guys doing the legwork did a great job w/ the tires and TPM system. One star removed because it took a LOOOOONNGGG time, however that was somewhat expected due to the black friday deals and it was busy. Will return and recommend others!
5/ 5stars
by  
on February 3, 2015
Everytime I walk in they are attentive and fast... straightforward and honest
3/ 5stars
by  
on February 2, 2015
Found a reason to fail my inspection so I would spend a few hundred.
5/ 5stars
by  
on February 1, 2015
I'm always pleased with the service I receive. Honest, timely, fair price...can't ask for more than that!
5/ 5stars
by  
on January 28, 2015
Very knowledgeable techs and manager. Test driver picked up I things I new about but did not initially disclose.
1/ 5stars
by  
on January 27, 2015
At a recent appointment, I experienced nothing but problems. I was told they would keep my car plugged into a backup battery while the car battery was replaced and they didn't but they still charged me for that service. When replacing the battery, they failed to take the battery cover that belongs with the car off the old battery and place it on the new battery. So I had to go back in the store and wait for them to get it and uninstall the battery again to do it right.They failed to ensure that the cover was secured over the battery connections so I had to do that myself. It took over an hour and a half for this simple job to be completed correctly. What a waste of time and money. I am positive that I could have replaced the battery in my car for less time and done a far superior job.
5/ 5stars
by  
on January 26, 2015
Unfortunately, this will sound a lot like a previous review that I've written; but when one receives near-perfect work from service advisors and service techs for decades (1970s till the 20 teens) it's hard to find different words. (I'm a computer tech not an English major.) Over the years staff has changed but the quality of the service I have received over those years has never changed. Major example, I took "LadyZ" (pictured below) all the way from Albany, NY to Tampa, Florida to see family for a 3 month visit.. She (the Camaro is a girl, I won't sit in a mans lap) needed an oil change and a few other things and what do you know??? All of the excellent work done here in NY was available to the techs in FLA.via a firestone computer application. My NY guys set the bar of excellence for Florida to meet, which they did. It is very re-assuring to know that the local guys I know and trust have their work posted for others to see. Obviously, this helps diagnostic work by those people who have never Her before. Even with over 145,000 miles, She stills purrs like a kitten until it's time for her to roar like a lion. My heart felt thanks to all you guys over all those years and miles for keeping LadyZ safe and happy!
5/ 5stars
by  
on January 25, 2015
The fact that I have been bringing cars into this this store for over twenty years should show how I feel about the service I receive here. I can always get an appointment when I want/need one, the work is done quickly and correctly the first time and their prices are reasonable
5/ 5stars
by  
on January 25, 2015
Went in with a slow leak. Patched it for me. Probably could have sold me a tire that I didn't need.Already referred my son over there.
5/ 5stars
by  
on January 25, 2015
On a long drive, my car was riding like an unbalanced washing machine. I pulled into the Firestone and while it was a very busy Sunday, they were helpful and figured out that the tire dealer who put my new snow tires on two days earlier had not balanced them -- at all. Firestone got me back on my way without further trembling.
5/ 5stars
by  
on January 24, 2015
Very knowledgable and helpful! I definately would go back
1/ 5stars
by  
on January 23, 2015
Never have I felt less like a valued customer. Staff disrespectful, service awful. Never coming back.
5/ 5stars
by  
on January 22, 2015
I have all my auto service done at Firestone on Wolf Road in Colonie. Excellent service. Wonderful staff.
5/ 5stars
by  
on January 22, 2015
They our first choice for providing maintenance and repair for 3 car.

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