Car Tires And Services At 188 Central Ave: Firestone Complete Auto Care In Albany

Welcome to Firestone Complete Auto Care at 188 Central Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

188 Central Ave
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-5p
Emergency Closure: {{ locations[0].alert }}
Store #2828 Managed by Charles Ostrander

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll check fluid levels, wipers, belts, and more. Additionally, we're committed to offering the most consistent service on the market, all at great prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.2 of 5) - 40 Reviews
5/ 5stars
by  
on August 30, 2017
5/ 5stars
by  
on August 30, 2017
Great Experience.I made appointment per web site and was acknowledged as availability per reply right away.My car needed inspection and I was able to get appointment right away before inspection run out.I also got an oil change.I waited and was done in no time.The charge was what I intended and coupon was adhered to that I printed off Web site.I would recommend them for service.Friendly people and clean there!
5/ 5stars
by  
on July 26, 2017
The sales person was able to suggest a way of getting all my work done in order to pass my overdue inspection.
4/ 5stars
by  
on May 31, 2017
I've Always Had A Great Experience At This Location. I Trust Their Recommendations And Especially The Service Technicians And Their Work!
5/ 5stars
by  
on May 26, 2017
I would like to thank the guys at Firestone in Albany for helping me out. From the time I entered the door they were friendly and helpful. I didn't feel like they just wanted to take my money. Everything was explained clearly. I will be taking my care there from now on. Also, I will recommend my friends and family. Thank you so much for your help.
5/ 5stars
by  
on April 25, 2017
This location as well as others of this company is excellent. Service is non compromised with regard to time and quality.
5/ 5stars
by  
on April 12, 2017
Very reliable and friendly
5/ 5stars
by  
on February 10, 2017
The staff were extremely helpful and professional. They serviced my car quickly and got me back on the road in no time!
4/ 5stars
by  
on January 15, 2017
Always a great experience with Eric and his service staff. I always recommend the Albany NY Firestone location to family and friends!
5/ 5stars
by  
on November 13, 2016
Every time I need to have something taken care of, either on my personal or my work vehicle, these guys come through. And they always get it done on time and within their original estimate. I know I can trust the work being done right.
1/ 5stars
by  
on October 25, 2016
The receptionist was extremely rude in assisting me with my inspection. I had been told I failed and I asked them various questions as to why and they were not understanding and were rude in their responses. I ended up going to Midas where the service was exceptional. Midas had not failed me but warned me that I had just passed because my two front tires were extremely worn, so I had them replace my tires for me. This Firestone already has low reviews on Google, I do not recommend this establishment to anyone. Please have your HR contact these employees, thank you.
5/ 5stars
by  
on August 12, 2016
Excellent Service. I searched all local Big Box Stores and Specialty Shops in the area and chose the Firestone. I was not disappointed-best pricing for the tires and excellent support services. Would definitely recommend this location and will use them again.
5/ 5stars
by  
on August 10, 2016
Definitely a great experience. Wonderful staff and very happy with services and products. They are my new service center!!
5/ 5stars
by  
on June 11, 2016
5/ 5stars
by  
on June 10, 2016
My first visit to this tire store. Eric took care of everything...pleasant, no extensive wait time and all done correctly. I highly recommend this place.
5/ 5stars
by  
on December 21, 2015
Friendly staff and they took care of my auto inspection quickly.
2/ 5stars
by  
on December 6, 2015
Had four new tires installed. Asked about the November discount of $100 off when you spend $500 and was told that it only applied to service fees that didn't include new tires. I called the 800 number and was told differently. When picking up my car, the new tires were all inflated to 30 psi. and the spare tire was left in the trunk vs. put back in it's place. The low pressure sensor stayed lit up until I took the car to add air to each tire. I asked the same service attendant about the discount after it was applied and he told me that "they don't tell us about these things." No apology, not his fault. Had I not called the 800 number to inquire about the discount, I would have paid $100 more than I should have.
1/ 5stars
by  
on November 30, 2015
drove away and my wheel started to make scraping noise and to find out . your service tech damaged the wheel bearings both front wheels. now im screwed cause we dont have the money for the repairs. thanks.
5/ 5stars
by  
on November 20, 2015
They had great service and i was pleased with the professional service
5/ 5stars
by  
on October 29, 2015
I needed a tire asap and I called Firestone......I had a nail in my tire on the side and could not be plugged up. I called that Monday afternoon and they were able to schedule me in. The service people were helpful and I bought a tire. Great customer service!!!!
4/ 5stars
by  
on October 26, 2015
I had to change my appointment to leaving my car there, to having to wait for my tires to get done. The workers were flexible in this and my car was done in 45 minutes. The mechanics were quick and very nice. One problem I did have was when I was driving after having my tires done, it sounded like something metal was falling off my car. This sound happened twice, but it did not affect my tires or my car.
5/ 5stars
by  
on October 15, 2015
It was a great service. Excellent quality of work on tire replacement
5/ 5stars
by  
on October 9, 2015
I use them continually. I appreciate the knowledge they have. It gives me confidence every time.
5/ 5stars
by  
on September 23, 2015
My daughter's car had been towed there over the weekend by Triple A and first thing Monday morning they were on the phone asking me how they could help. We were actually at Albany Hospital during this whole time and they didn't make a move on any car repairs until they had talked to me. They had the car done within the time frame I had been looking for and did not let us leave until the car was running the way it should. My daughter now has a great place to take her car if there is any problem while she is at SUNY Albany!
5/ 5stars
by  
on September 8, 2015
Lucas is Awesome - Great Customer Service and he truly cares about his customers
5/ 5stars
by  
on July 16, 2015
I will definitely be back. GREAT service from Lance and his team!
1/ 5stars
by  
on May 17, 2015
Not recommended. Not a good experience in fixing up the car issues.
4/ 5stars
by  
on March 6, 2015
Scheduled oil check brought vehicle right in oil change done and didn't have to wait long.
4/ 5stars
by  
on February 27, 2015
Used them about a week ago and I will b back very polite and knowledge with great service
1/ 5stars
by  
on February 26, 2015
ive had so many bad expirience never going back agin dont send me no more emails
5/ 5stars
by  
on February 16, 2015
Amazing service as always. That is why I go to Firestone for almost everything
5/ 5stars
by  
on February 5, 2015
The people in this shop from the Manager to the shop workers are all great. They go out of their way to fix your car and not make you wait any longer than need be. they won't try to sell you services that you really don't need.
5/ 5stars
by  
on February 3, 2015
Was able to have car towed to Firestone lot even though it was after hours. Had prompt phone call when business resumed.
5/ 5stars
by  
on February 3, 2015
I brought some wind shield wipers from you and I was told they were the top of the line well I am letting you know they are not worth the money I spent because the do not clean my wind shield. I am a loyal customer Tersea Heath-Bruton
1/ 5stars
by  
on February 2, 2015
they always encourage customers to get unneeded repairs.
1/ 5stars
by  
on January 26, 2015
very quick - and reasonable - I will go there again
4/ 5stars
by  
on January 26, 2015
Firestone is my go-to place for anything non dealer related. The guys are great about getting me to work, calling before doing any unscheduled repairs & having the car done on-time. Highly recommended!
5/ 5stars
by  
on January 24, 2015
I have been using this Firestone Dealership for about ten years and I have found them to be friendly, competent, reasonably priced and, most importantly, honest. They are a dealership that I trust.
4/ 5stars
by  
on January 24, 2015
Had car trouble away from home. Firestone handeled it well, effeciently.
5/ 5stars
by  
on January 23, 2015
The service at your store 188 Central Avenue Albany,NY is excellent. I have never been disappointed in the many years I have patronized the store.

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