Car Tires And Services At 188 Central Ave: Firestone Complete Auto Care In Albany

Welcome to Firestone Complete Auto Care at 188 Central Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

188 Central Ave
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-5p
Emergency Closure: {{ locations[0].alert }}
Store #2828 Managed by Eric Messier

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll check fluid levels, wipers, belts, and more. Additionally, we're committed to offering the most consistent service on the market, all at great prices and a short waiting time. Come in today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(3.9 of 5) - 25 Reviews
5/ 5stars
by  
on December 21, 2015
Friendly staff and they took care of my auto inspection quickly.
2/ 5stars
by  
on December 6, 2015
Had four new tires installed. Asked about the November discount of $100 off when you spend $500 and was told that it only applied to service fees that didn't include new tires. I called the 800 number and was told differently. When picking up my car, the new tires were all inflated to 30 psi. and the spare tire was left in the trunk vs. put back in it's place. The low pressure sensor stayed lit up until I took the car to add air to each tire. I asked the same service attendant about the discount after it was applied and he told me that "they don't tell us about these things." No apology, not his fault. Had I not called the 800 number to inquire about the discount, I would have paid $100 more than I should have.
1/ 5stars
by  
on November 30, 2015
drove away and my wheel started to make scraping noise and to find out . your service tech damaged the wheel bearings both front wheels. now im screwed cause we dont have the money for the repairs. thanks.
5/ 5stars
by  
on November 20, 2015
They had great service and i was pleased with the professional service
5/ 5stars
by  
on October 29, 2015
I needed a tire asap and I called Firestone......I had a nail in my tire on the side and could not be plugged up. I called that Monday afternoon and they were able to schedule me in. The service people were helpful and I bought a tire. Great customer service!!!!
4/ 5stars
by  
on October 26, 2015
I had to change my appointment to leaving my car there, to having to wait for my tires to get done. The workers were flexible in this and my car was done in 45 minutes. The mechanics were quick and very nice. One problem I did have was when I was driving after having my tires done, it sounded like something metal was falling off my car. This sound happened twice, but it did not affect my tires or my car.
5/ 5stars
by  
on October 15, 2015
It was a great service. Excellent quality of work on tire replacement
5/ 5stars
by  
on October 9, 2015
I use them continually. I appreciate the knowledge they have. It gives me confidence every time.
5/ 5stars
by  
on September 23, 2015
My daughter's car had been towed there over the weekend by Triple A and first thing Monday morning they were on the phone asking me how they could help. We were actually at Albany Hospital during this whole time and they didn't make a move on any car repairs until they had talked to me. They had the car done within the time frame I had been looking for and did not let us leave until the car was running the way it should. My daughter now has a great place to take her car if there is any problem while she is at SUNY Albany!
5/ 5stars
by  
on September 8, 2015
Lucas is Awesome - Great Customer Service and he truly cares about his customers
5/ 5stars
by  
on July 16, 2015
I will definitely be back. GREAT service from Lance and his team!
1/ 5stars
by  
on May 17, 2015
Not recommended. Not a good experience in fixing up the car issues.
4/ 5stars
by  
on March 6, 2015
Scheduled oil check brought vehicle right in oil change done and didn't have to wait long.
4/ 5stars
by  
on February 27, 2015
Used them about a week ago and I will b back very polite and knowledge with great service
1/ 5stars
by  
on February 26, 2015
ive had so many bad expirience never going back agin dont send me no more emails
5/ 5stars
by  
on February 16, 2015
Amazing service as always. That is why I go to Firestone for almost everything
5/ 5stars
by  
on February 5, 2015
The people in this shop from the Manager to the shop workers are all great. They go out of their way to fix your car and not make you wait any longer than need be. they won't try to sell you services that you really don't need.
5/ 5stars
by  
on February 3, 2015
Was able to have car towed to Firestone lot even though it was after hours. Had prompt phone call when business resumed.
5/ 5stars
by  
on February 3, 2015
I brought some wind shield wipers from you and I was told they were the top of the line well I am letting you know they are not worth the money I spent because the do not clean my wind shield. I am a loyal customer Tersea Heath-Bruton
1/ 5stars
by  
on February 2, 2015
they always encourage customers to get unneeded repairs.
1/ 5stars
by  
on January 26, 2015
very quick - and reasonable - I will go there again
4/ 5stars
by  
on January 26, 2015
Firestone is my go-to place for anything non dealer related. The guys are great about getting me to work, calling before doing any unscheduled repairs & having the car done on-time. Highly recommended!
5/ 5stars
by  
on January 24, 2015
I have been using this Firestone Dealership for about ten years and I have found them to be friendly, competent, reasonably priced and, most importantly, honest. They are a dealership that I trust.
4/ 5stars
by  
on January 24, 2015
Had car trouble away from home. Firestone handeled it well, effeciently.
5/ 5stars
by  
on January 23, 2015
The service at your store 188 Central Avenue Albany,NY is excellent. I have never been disappointed in the many years I have patronized the store.

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