Firestone Complete Auto Care: Your Source For Tires And Repairs At 311 S Main St In Las Cruces

Ready to come in to your local Firestone Complete Auto Care on 311 S Main St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

311 S Main St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #655511 Managed by Kevin Miller

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll inspect oil level, headlights, belts, and more. Plus, we're committed to delivering the best quality service possible, all at great prices and quick turnaround times. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 23 Reviews
5/ 5stars
by  
on November 5, 2015
This location always goes the extra mile to fit the needs. They do the best job and finish on time
2/ 5stars
by  
on November 4, 2015
The reason for only two stars is my one hour oil change and diagnostic took over 6 hours. I was without my car all day long and it was inconvenient because I had planned on only an hour. Also it was suggested to replace my wipers for 45.90 when in fact they had just been replaced with brand-new wipers
5/ 5stars
by  
on October 15, 2015
Used them last week they were great the people that run the Las Crucres, New Mexico one are the best.
5/ 5stars
by  
on September 27, 2015
Most recently I used them for an oil change and replacing the alternator belt. Have also purchased a set of tires from them.
5/ 5stars
by  
on September 18, 2015
Service manger Kevin is always there to help customers. New service advisers are also very friendly. They work great with the tech they have. Great place to have work done on your vehicle. No problems and they won't lie to you or nickel and dime you.
5/ 5stars
by  
on September 13, 2015
im very pitcular about my vehicles the service personal are just as pitcular
5/ 5stars
by  
on September 9, 2015
I didn't have a ride to leave so brought my computer and Kevin let me use a desk in the office to do some needed work-really helped me start to catch up. And they did a great job with my truck.
4/ 5stars
by  
on August 13, 2015
The store discovered after I dropped off the vehicle that they only had 3 of the 4 new tires I wanted. They contacted me immediately to ask if I needed the truck back, as it would be an extra day before they got the other tire in. I appreciated their concern, and in fact they got the tires and service done sooner than expected. There was a minor miscommunication on mounting the spare, but the service manager made it right, right away. A pleasant experience overall.
4/ 5stars
by  
on June 22, 2015
Firestone provided good quality service. I did not complete the survey before it expired. :-(
5/ 5stars
by  
on May 24, 2015
Coming from Michelin LTX's I was sceptical but Kevin was nothing but patient and saw to it that I was happy and that is certainly the case! Destination LE2 is every bit the tire of Michelin. Love the concept of appointments, keeps me from hanging out all day when I got other things I can be doing. I am sending anyone that is in the market for tires.
5/ 5stars
by  
on May 19, 2015
I've been coming here for years. They've never sold me anything I didn't need. Friendly staff very professional. Very busy but very good on promised time frame. Better quality, better warranty, better service and better price. They always go above and beyond. I'll never let anybody else touch my vehicles.
4/ 5stars
by  
on May 17, 2015
Been using them for over one year. I am a satisfied customer.
3/ 5stars
by  
on May 15, 2015
Purchase a set of new tires back in March 2015 and told the staff that I would come back to purchase the other two set of tires in about a month. We visited the store in May 8, 2015 with my previous invoice and requested to purchase the same tires. Also we purchased the alignment service. After I paid and walked towards my vehicle we noticed that the tires were not the same. Immediately called Kevin the person at the front desk that sold me the tires and he said he would do a store transfer to get me the correct tires. He committed to call me that same day or on Saturday the latest. As today no one has called me.
5/ 5stars
by  
on May 12, 2015
Went to this location to get 4 new tires and an alignment. The service was great, friendly, and in decent time. They did not take too long but they did not look like they were rushing either. I felt confident that they were making sure to get it right. Since then I have been enjoying a smooth solid ride. The price was reasonable, but combined with the service I am very glad I chose this store.
5/ 5stars
by  
on April 20, 2015
I went there with my flat tire. They told me not to change my tries since my tires still got some life. They just fixed my punctured tire, alignment and rotation. All for free! Thank you!
2/ 5stars
by  
on April 20, 2015
There customer service was great. How ever they glued the weights to the inside of me rims rather them clipping them on. It's been about a week and a half and I'm already missing weights.
5/ 5stars
by  
on March 26, 2015
honest and upfront as always.looking to put you on road safe
5/ 5stars
by  
on March 19, 2015
I used them a few months ago to get new tires for my 1999 Dodge Grand Caravan. They gave excellent service. I was pleased with their work. Also I had also got the tire protection plan. After a few weeks of the purchase my wife had picked up a nail on the road and the tire went flat. I took it back to them and they fixed it right away at no cost. Thanks you Becky and crew for your great service.
5/ 5stars
by  
on February 28, 2015
Real experts to start with. Very nice people and well organized. The manager (Kevin) is very informative. crew are nice and caring. There was a sever problem with my Fusion that the previous mechanic (some local mechanic in Las Cruces) told me it will never be fixed. I paid around $700 to get that. I was stupid to trust that guy, just because he said he can fix it half the price. He did his best and his best was the car losing its mounts, compressor makes loud noises, low mpg, and me upset all the time. In firestone they fixed all the problems. Yes twice the price in total (fixing all the malfunctions pluse service and misc) but totally worth it.
1/ 5stars
by  
on February 23, 2015
I brought my car into the shop in the morning with a flat tire, and picked it up in the afternoon. I parked in the driveway, and two hours later it was flat again. I put fix-a-flat in and took it to a competitor, who immediately spotted a puncture.
5/ 5stars
by  
on January 30, 2015
We use Expert Tire for all our vehicles for many years. They never disappoint us in finding the right part or going out of their way to solve our problems.
5/ 5stars
by  
on January 27, 2015
I have been using Firestone services for the past six years and I am very satisfied with the care and maintenance they provide to my vehicles. The crew at our las Cruces shop are excellent!
5/ 5stars
by  
on January 25, 2015
Bought new tires and they found a coolant leak at the thermostat. Could have been a major problem this winter.

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