Firestone Complete Auto Care: Your Source For Tires And Repairs At 6300 San Mateo Blvd Ne Ste L In Albuquerque

Welcome to Firestone Complete Auto Care at 6300 San Mateo Blvd Ne Ste L! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

6300 San Mateo Blvd Ne Ste L
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #594253 Managed by Anthony Stimmel

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians will give your car a free courtesy check. We'll check lights, suspension, hoses, and more. Additionally, we're committed to providing the best auto repair possible all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

    Customer Reviews

    (4.7 of 5) - 15 Reviews
    5/ 5stars
    by  
    on March 27, 2017
    5/ 5stars
    by  
    on February 19, 2017
    They are reliable and stand behind their services.
    5/ 5stars
    by  
    on December 22, 2016
    5/ 5stars
    by  
    on November 24, 2015
    Great service and respectful, friendly people at Firestone! My steering wheel shook so badly when I drove on the highway to Santa Fe. After my services at Firestone, oil change, alignment etc., my car drives like it's new! So glad I listened to Tony when he said I needed new tires! Tony and his staff are so nice and professional. I am very pleased and will continue to have my car serviced there!
    5/ 5stars
    by  
    on November 9, 2015
    Very accommodating and timely! I had no original appointment and needed service before I left town on a trip. The shop got me in on last minute notice and out in time to get to work even!
    5/ 5stars
    by  
    on October 3, 2015
    I received a flyer in the mail with a coupon so decided to try them. I was so happy I did. They were great, great experience.
    5/ 5stars
    by  
    on July 2, 2015
    I highly recommend Firestone on San Mateo. The store manager, Paul, helped me recently with a set of new tires. I found him to be extremely knowledgeable, honest and trustworthy, and answered every question I had. I paid attention to the service that was given to others while I waited, and was so impressed. Each customer was given the utmost respect and was genuinely thanked for their business. I am so thankful to have found this place, and will now be coming here for all of my services. On top of that, these new tires are SO much better than the Pirelli tires...thanks again!
    4/ 5stars
    by  
    on June 30, 2015
    this location is close to my work so I prefer to use the San Mateo Osuna location. They sounded very busy on the phone when I scheduled the appointment and a bit busy when I got there to drop of my vehicle. However, once my vehicle was ready they spent time with me answering my questions. I will return to that location.
    5/ 5stars
    by  
    on June 10, 2015
    They do good work! I am going back with all my vehicles.
    1/ 5stars
    by  
    on May 8, 2015
    San Mateo Blvd location, Albuquerque NM. I was told they would call me when my oil change was complete. I was on my lunch hour. After an hour I stopped in to check only to notice my car sitting in the parking lot. A courtesy call would have been nice since I have an hour for lunch. At the checkout I asked the clerk(new hire) if the tire rotation had been done, he said it usually comes with the oil change service then proceeded to talk about the battery terminals while really blowing off my question. His supervisor came in to help him with the computer(obviously he had not had extensive training) and I asked the supervisor, the rotation was completed right? He responded by saying "we will not do work that is not preauthorized by you." I didn't respond but I did think back to when the Firestone tech that sold me my firestone credit card said the rotation was included in every oil change. So instead of making the customer feel like he was doing something wrong, be accountable and ask if I would like to have my tires rotated when I originally stop in to get my oil changed. I had to schedule an additional appointment on a different day at the Paseo location to have the tire rotation which was very inconvenient. I must say my experience at the Paseo location was exceptional, although Im sure many customers may find the location very hard to get to. I will never take my vehicle back to the San Mateo location. Very poor customer service experience and a lack of trust from this point on.
    5/ 5stars
    by  
    on February 5, 2015
    Great service and prompt and convience. Great location I can choose to wait or go shopping
    5/ 5stars
    by  
    on February 2, 2015
    Emergency...they fixed problem right away. They did not try and take advantage of a traveler.
    5/ 5stars
    by  
    on February 1, 2015
    Capable, honest service. I'm coming back to this location.
    5/ 5stars
    by  
    on January 29, 2015
    I received an oil change the gentlemen were very professional and courteous
    5/ 5stars
    by  
    on January 24, 2015
    was week ago.. and was great experience, service was the best

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