Firestone Complete Auto Care: Your Source For Tires And Repairs At 185 Central Ave In Orange

Ready to come in to your local Firestone Complete Auto Care on 185 Central Ave? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

185 Central Ave
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #16578 Managed by Paul Fernandez

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check oil level, headlights, belts, and more. Plus, we're dedicated to providing the best auto repair possible at affordable prices and short wait times. Stop by our store today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 25 Reviews
5/ 5stars
by  
on March 19, 2016
Great service On time and finished when stated Helpful sales team Better service than dealership
4/ 5stars
by  
on December 12, 2015
I needed to get my oil changed. I had to wait for like two hours, but they were helpful and told me I needed a new tire.
3/ 5stars
by  
on November 19, 2015
Professional, clean & all around good service. Great
5/ 5stars
by  
on November 19, 2015
Long but Good . Quality products, clean facilities
5/ 5stars
by  
on November 14, 2015
I called the location on Friday and was told to bring my vehicle in on Saturday. I arrived at 7am. The service advisor listened to my description of the problem I was having with my brakes. Within 3 hours I had my vehicle back running and stopping with no issues. The cost was no where near Dealer rates. I will recommend them and be returning for routine maintenance. Thank you
5/ 5stars
by  
on October 23, 2015
Great service and customer service . I will be back for more auto care
5/ 5stars
by  
on September 19, 2015
I went on this occasion for an oil change, but because you get a full inspection I was made aware of existing needed repairs. The service technician indicated tires were needed for safer driving, which I approved.
5/ 5stars
by  
on September 12, 2015
I took my car to two different mechanics before taking my car to fire stone. lets just say i wish i came to firestone first. The service was excellent, they worked with me and the problem was taken care of. Now my car runs like when i just bought it.
5/ 5stars
by  
on August 6, 2015
I trust this place and the assurance of their service. I've been to many other car shops in East orange in the past 10 years and always at times felt like i was being robbed or they could care less of the issue, this place changes all that.
1/ 5stars
on June 12, 2015
Made a reservation and Waited for 2 hours to get oil changed. The actual process took only half an hour. They just sat there and talked, completely forgot I was still waiting. No one cares if you don't confront them. I won't go there again. If you don't wanna waste your time, stay away from here.
5/ 5stars
by  
on May 11, 2015
freindly service, prof staff , clean and neat promt
4/ 5stars
by  
on May 8, 2015
Larry who runs the place is fantastic. They could be a little better on Customer Service when you walk in.
5/ 5stars
by  
on May 8, 2015
Larry, the manager was very professional and courteous.
5/ 5stars
by  
on March 1, 2015
I live in Atlanta, GA, but my daughter who lives in NJ needed service on her car. I called the center in Orange, NJ and explained the situation to service manager that I wanted to charge her services to my firestone acct, but lived in Atlanta. The manager did accept the card with proof of who I was. I thanked him for his proffessionalism in assisting me.
5/ 5stars
by  
on February 27, 2015
Better call first there could be a long wait. Better come in first thing in the morning
3/ 5stars
by  
on February 26, 2015
My car was to firestone to change tires and it was returned to me with a problem that it was never fixed
5/ 5stars
by  
on February 6, 2015
I called Firestone in the late afternoon to see if they had any open appointments so that I could get an oil change for my car. They were able to fit me in. When I asked how long it would take they informed me that it would be 30 to 45 minutes, but they were done in 30. Granted I was the only customer in the story at the time, but this did not bother me because they say what they mean and mean what they say! ALSO any questions I had about my car or the service that I was receiving was always answered by the worker at the desk; he was open and willing to assist me. Very nice people!
4/ 5stars
by  
on February 4, 2015
I used them a couple time....professional and very friendly.
5/ 5stars
by  
on February 2, 2015
Service was very precise and speedy, from making appointment online to waiting for service on my vehicle, was very convenient. I was in and out in less than an hour.
4/ 5stars
by  
on February 1, 2015
I have been using Firestone for years, started out using the one in Montclair, would drop my car off while running my errands locally or I would wait. When I started working in East Orange, the Orange location was walking distance from my place of employment, so I would drop my car off on my way to work, pick it up at lunchtime or on my way home. Most of the time I was satisfied with the service. A couple of times the price made me want to run away. However I'm still a repeat customer. I have been using the Orange location for about 8 years. I ask a million and one questions, every answers brings another question. I know I must be a thorn in their side at that hour in the morning, but they try to make sure I understand what is being done to my car and why. If I get on their nerves they don't let it show, it's been service with a SMILE
4/ 5stars
by  
on January 29, 2015
i have used them several times and refered friends
5/ 5stars
by  
on January 28, 2015
The manager, Larry is the absolute best, he displays great customer service skills and has the complete respect of his staff!
5/ 5stars
by  
on January 27, 2015
These guys are very knowledgable. Always professional and courteous.
5/ 5stars
by  
on January 27, 2015
I went there for an oil change and couldn't believe the fast service!
5/ 5stars
by  
on January 24, 2015
I have used their services for both of my household vehicles. I am very pleased with the services and have opted to use them instead of dealer service establishments.

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