Car Tires And Services At 70 Parsonage Rd: Firestone Complete Auto Care In Edison

Come in to your nearest Firestone Complete Auto Care at 70 Parsonage Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

70 Parsonage Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #17213 Managed by Patrick Coyle

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine oil level, wipers, the battery, and more. Plus, our team believes in giving you the best service possible, at affordable prices and a quick wait time. Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.2 of 5) - 56 Reviews
5/ 5stars
by  
on March 25, 2016
The staff was very helpful .
5/ 5stars
by  
on March 15, 2016
You know you're in for a long week when, during your drive to work on Monday morning you realize there is a large rug stuck in your back tire. Garry, Patrick & Braylin at the Menlo Park store in Edison, NJ were great. The immediately helped in a kind, professional and experienced way - after promising NOT to post this incident with my picture on FB! I will be taking my tire needs to this store in the future. Thank you!
5/ 5stars
by  
on December 5, 2015
I can't tell you how happy I was when I left. Patrick (Pat) the manager greeted me along with the rest of his staff with a smile and some laughs while we drank coffee. They will tell you what they can and cannot do, they're honest. They are not going to tell you what you want to hear, only the real deal. Exactly what I want with the guys taking care of my car. I drive in from Brooklyn, NY for service like Pat gives you! Great job Firestone!
4/ 5stars
by  
on November 24, 2015
Make sure part of price before you commitments for do repairs
1/ 5stars
by  
on November 23, 2015
they didn't refill my tire pressure as I asked , one day later it showed I have low tire pressure on two of them, and the score was 27 and 30
2/ 5stars
by  
on November 22, 2015
I asked clearance stock for which I would have got 75% discount, but was not given.
5/ 5stars
by  
on November 21, 2015
I used them for the 1st time which was great! Looking forward for continued service.....
2/ 5stars
by  
on November 15, 2015
I had to wait 2 hours from my appointment time to get the job done. Need to do better.
5/ 5stars
by  
on November 9, 2015
I always use Firestone service and always please with the service especial with Ron , Pat and Eric. These men are excellent .
5/ 5stars
by  
on October 26, 2015
Always get great service and fast. I always take my cars here
5/ 5stars
by  
on October 26, 2015
Great service. Came originally for a wheel alignment quote, and received a great deal for a life time wheel alignment
4/ 5stars
by  
on October 26, 2015
friendly customer service. They suggest things and not pushing/insisting on their products..Went late 30 min befor close but still they greeted with smiling face...
5/ 5stars
by  
on October 13, 2015
I am always extremely satisfied with the quality and thoroughness of the service. From entrance to exit. I pass all the other service shops in my neighborhood and drive 2o miles to Firestone. Maybe a little pricey but very efficient
5/ 5stars
by  
on October 6, 2015
The mananger Pat was very personable. He was very friendly and easy to talk to. He updated me often on my car.
5/ 5stars
by  
on September 26, 2015
Happy what I received with very less time from the last visit.
5/ 5stars
by  
on September 17, 2015
I have been coming to this Firestone for many years and have always been happy with the service.
5/ 5stars
by  
on September 17, 2015
I went to fix my brakes and they help efficiently and never made me feel like I was getting something I shouldn't. They answered all of my questions and seemed very knowledgeable and the manager was very friendly and helpful. I definitely will go back in the future.
1/ 5stars
by  
on August 16, 2015
Brought my truck for left front tire kid am i mean kid changing tire puts lift under fender and not frame lifted truck you can guess the rest . Went back with different truck for exhaust manifold both side would have bee a nice sale, but shop mang. Said they don't like to do that kind of work . Thought it was a full service auto care .p.s didnt even want to look at truck for me and I'm a firestone cc holder i by the way they tried to sell me tires
5/ 5stars
by  
on August 7, 2015
Pat Coyle and his team has made me feel like family! The customer service, knowledge and status updates on my vehicle is first class. I'm proud to say I drive a Firestone because of Pat and his team. Send me 2 Firestone badges and I'll be proud to have them on my car!
4/ 5stars
by  
on July 7, 2015
we had code # 1021 from last review and was told we needed a print out and was not given the discount of $ 10.00
1/ 5stars
by  
on July 3, 2015
For brake service, they gave me quote for $790. The same issue got it fixed for $130 with another mechani. I cannot trust these guys
5/ 5stars
by  
on June 30, 2015
I like the convenience and the friendly service. Will definitely go back again.
4/ 5stars
by  
on June 3, 2015
I went there for a emergency situation and they took care of my car promptly.
5/ 5stars
by  
on April 21, 2015
I'm use last two weeks so I'm feeling happy everything is good
5/ 5stars
by  
on April 18, 2015
I've been a customer at Firestone in Edison since 2012. Pat, the manager made such a good impression, I've been bringing both my cars there for all service and maintenance needs. Have never been disappointed.
1/ 5stars
by  
on April 17, 2015
I used them a week ago and I was so disappointed that I cried all the way home
5/ 5stars
by  
on April 14, 2015
I use them all the time, very personable and professional
5/ 5stars
by  
on March 17, 2015
I used them a month ago, and am still satisfied with the work
4/ 5stars
by  
on February 26, 2015
I purchased new tires and experienced vibration in the steering wheel driving home. I called Firestone and was told to immediately bring the car in. They got on it in a timely fashion and it has been fine since.
5/ 5stars
by  
on February 8, 2015
I use them a month ago. It was excellent service. The service managers were very helpful and gave good advice.
5/ 5stars
by  
on February 6, 2015
The work was done in a professional manner, time was reasonable and everything was explained to me.
5/ 5stars
by  
on February 5, 2015
I work across the street from Firestone and the staff is always will to squeeze me in and make sure i get taken care of. They are always friendly and one time they were even nice enough to give me a ride home after dropping my car of.
2/ 5stars
by  
on February 4, 2015
I use them regularly. I was disappointed in the service charges! I went there for Brake Job. First I was given an estimate of $27X for the brakes, but the did not have the calipers. So they asked me to leave the vehicle there. The following morning (Monday), I got a call saying they can get the parts and now it would be $7XX. When I refused to do the service, It went down to $6xx. in 5 mins somehow it went down by $100+ ! I did not get chance to think it thru, but since it was brakes I got it done. later on when i did some research on the internet, The calipers sold to me are twice the price compared to the ones available on line or other local stores! So Be carefull of what you are paying for!
5/ 5stars
by  
on February 3, 2015
Pat Coyle is a great manager and has great customer service skills. Knows his customers and remembers their needs.
5/ 5stars
by  
on February 3, 2015
I'm always pleased with my service. Every time I have car issues, they are my first choice.
5/ 5stars
by  
on February 3, 2015
I am a satisfied returning customer pleased with the overall service delivered.
1/ 5stars
by  
on February 2, 2015
I have never liked the service here. I only go to this Firestone just because it is nearest to my home. Not sure if this is same with every Firestone. Last time I have my car for fixing alignment as suggested by Firestone rep after explaining the issue. I have also requested an oil change. After they said it is fixed, on my way to my work next day I realized the issue wasn't fixed. Moreover there was occasional screeching sound heard when driving on Freeway. It was only identified by other driver behind me indicated with constant honks that there is some metal plate producing sparks when contact with road. I had pull into shoulder and see something hanging. I drove slowly to my workplace found nearby Firestone near Mt Laurel, informed that oil change related work wasn't done perfectly / the metal plate/cover wasn't screwed tightly. This is about my last service, but many a times before I had to go back to them after service for issues like oil change reset etc. They often forget to do that...Also they never do a courtesy drop off (just a mile). Somebody promises on the phone about drop off only to tell you that they won't be able fulfill it after your car is taken for service. Not sure if it was purely incidental with me... walked many times unprepared to home.
5/ 5stars
by  
on February 2, 2015
Everyone provided timely, accurate and professional service. I highly trust the quality of work done on my vehicle.
5/ 5stars
by  
on February 2, 2015
Pat Coyle and his staff are ALWAYS very professional and courteous in all my dealings with them. Have been going for this store location for years for both my personal cars, as well as my company (fleet) vehicles. Pat and his staff never disappoint. Consistently provide top notch service.
5/ 5stars
by  
on February 2, 2015
I have used them 2 times and they are knowledgeable and trustworthy
1/ 5stars
on February 1, 2015
I go for one issue they find 10 they ill authorize repair and I spent 45minutes watching them hanging around the garage talking and nit tending to my car.
5/ 5stars
by  
on January 29, 2015
I have the best experience every time I go to this location across from the Menlo Park Mall. 1f you need tires or a repair expect a professional honest fair expert job. this location has a real professional atmosphere that comes from the manager all the way down to each employee.
5/ 5stars
by  
on January 26, 2015
I was there today for tires n I have a great service
5/ 5stars
by  
on January 26, 2015
I've been a repeat customer to this location for a few years now. I'm extremely satisfied with the constant professional service that Pat (manager) and his staff continues to display. I would recommend them without hesitation.
5/ 5stars
by  
on January 25, 2015
I now only use the Edison Firestone, the service is great and the manager Pat is always so helpful.
5/ 5stars
by  
on January 24, 2015
I use Firestone because of Service Manager Pat Coyle and his staff. Mr. Coyle has always been professional, knowledgeable, courteous, and most of all honest. I have always been satisfied with the work done on my Chevy Avalanche. I have recommended this Firestone to several friends.
5/ 5stars
by  
on January 24, 2015
I have been dealing with this store for many years and would not buy tires anywhere else.
5/ 5stars
by  
on January 24, 2015
My family and I have always received excellent service at Firestone on Parsonage Road in Edison, New Jersey. Pat Coyle and his staff are efficient, courteous and helpful. We trust them to do what is needed to keep our cars in good running condition. Bravo!
1/ 5stars
by  
on January 24, 2015
badbadbadbadbadbadbadbadbadbadbadbadbadbadbadbadbad
5/ 5stars
by  
on January 24, 2015
I have been going to the Edison Firestone since I moved to NJ almost 7 years ago. They always have provided great service to the two cars I have owned here.
3/ 5stars
by  
on January 23, 2015
For many hours of the day the sun comes directly in through the glass store front. The TV is placed in the corner so the seating area faces the sun. Sitting and reading is as uncomfortable as trying to watch the TV. The direct sun light can make you feel too warm. Please fix this; It's unbelievable that this has been the situation for years.
5/ 5stars
by  
on January 23, 2015
I've been bringing my cars here for 10 years and have full faith in Pat and his team.
5/ 5stars
by  
on January 23, 2015
VERY GOOD SERVICE. WORK WAS DONE TO MY SATISFACTION.
5/ 5stars
by  
on January 22, 2015
I trust them that I am not getting ripped off, I feel that they are my own private garage. Pat the manager gets involved which is important to me. I highly recommend them for more than your tire needs.
5/ 5stars
by  
on January 22, 2015
Pat the service manager and the reps that work here are absolutely a breath of fresh air to deal with. I have been to lots of service centers, and their honesty and friendliness makes a difference.
5/ 5stars
by  
on January 22, 2015
As always, service is great. The staff is very polite, service is quick. The addition of Wi-Fi is a plus.

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