Car Repairs And Tires At 2001 Harney St From Your Omaha Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 2001 Harney St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2001 Harney St
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-5p
{{ locations[0].alert }}
Store #8834 Managed by Sean Salisbury

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our professional teammates will give your car a free courtesy check. We'll check tires, suspension, hoses, and more. Additionally, we're dedicated to providing the best auto repair possible at affordable prices and a short waiting time. Stop by our store today or plan your appointment online or by calling (402) 972-8683.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(3.8 of 5) - 33 Reviews
1/ 5stars
by  
on April 6, 2016
No need to be making 100% or more profit on your auto parts.costumer already pays you for your labor I feel too bed going to your store.my repair should cost me no more that 500$ while I payed 938$ you guys robbed me and thank you for that
5/ 5stars
by  
on March 26, 2016
I had a great experience at Firestone and highly recommend them.
1/ 5stars
by  
on March 12, 2016
5/ 5stars
by  
on December 23, 2015
They fixed the problem and did so in a reasonable time.
5/ 5stars
by  
on October 13, 2015
Was having oil pressure problem, had no appointment. Drive up and asked could they help me out. Head guy informed me they they were backed up, but would see what he could do. While waiting my blood sugar started dropping. Asked if there was somewhere I could get some candy. Lenny G came to my rescue and gave me a couple of sugar tablets to get my sugar back up. Thanks to him I was able to wait for my car and not pass out. Thanks Lenny G.
5/ 5stars
by  
on October 10, 2015
Service team listened to me to understand my concerns. They were able to check and fix what was needed to stop the warning lights
5/ 5stars
by  
on October 4, 2015
I went to Firestone two days ago and it was a rewarding experience. My tire was quickly repaired, and I was treated with respect by all the technicians I encountered. Finally, I've found an auto repair facility that I trust to do quality work.
5/ 5stars
by  
on September 28, 2015
I went to the downtown location in Omaha Nebraska. Len fit me in over my lunch break. Which was very convenient and worked great with my schedule! Everyone was friendly and the price was extremely fair! I will be back! Thanks guys!!
2/ 5stars
by  
on September 24, 2015
Customer service was good, but my repairs were not made correctly on the first visit. If you would ask me customer safty was not in the for front during my experience.
5/ 5stars
by  
on September 19, 2015
I am 100% satisfied with the service at this Firestone service center
5/ 5stars
by  
on September 17, 2015
Very welcoming, helpful and courteous, and they actually listened to me, and tried their best to identify the issue, and solve it in a manner that I was best for me. From just one brief visit and interaction with them, I know I found the place that I will take my car for any work from now on, because they earned it right away by being trustworthy and honest.
5/ 5stars
by  
on August 6, 2015
I used them for my son's truck. I needed new tires.
5/ 5stars
by  
on June 30, 2015
I used them last week ans happy I did, the only thing that I was not happy with is I did not receive my reminder sticker on my windshield that tells me when my next oil change will be due.
5/ 5stars
by  
on June 24, 2015
NO BRAKES!!! Pedal Falls to the Floor. Was able to "limp slowly" and saw the sign Firestone (I was in unfamiliar downtown city over 100 miles from home). Big sign said "FREE BRAKE INSPECTION. The Service Advisor was terrific in getting a technician to locate the problem. My 17 year old car had a rusted out brake line that burst, loosing all the brake fluid. They were able to remove and replace the brake line, exchange the new brake fluid, and back on the road home in less than 2 hours. They also found a burned out tail light bulb and replaced it free. They also gave me $40.00 store promotion discounts. I left thrilled for the excellent service provided by the service advisor and technician. Thank you Firestone!!!
2/ 5stars
by  
on June 10, 2015
I went in a week ago for an oil change. I took my car home only to see that it is smoking. The attendant was very kind and fixed the issue and refunded a partial payment. The problem was the mechanic did a poor job and left spilled oil on the engine. My car has been burning oil for a week. I've been breathing in all sorts of carcinogens.
4/ 5stars
by  
on May 28, 2015
I would like to go to Fire Stone again for my next servicing
4/ 5stars
by  
on February 26, 2015
They did what they said they would do and it was covered by the road hazard insurance.
4/ 5stars
by  
on February 18, 2015
Looked at many companies to buy 4 new tires for my SUV and found Firestone. They were great to work with. They gave me a great price on the exact tires I wanted and the guys were great!
5/ 5stars
by  
on February 5, 2015
I got my oil changed about a month ago, and it never ceases to amaze me the amount of professionalism and punctuality that the employees at this Firestone demonstrate every time I come in to get work done on my old, worn down cars
5/ 5stars
by  
on February 4, 2015
I always receive great service and all problems are explained so that they are easy to understand. Both management personnel and mechanics are friendly.
1/ 5stars
by  
on February 4, 2015
I have expressed my concern several times now. This shop made a temporary fix to my heater that screwed up everything. Now I'm told no one knows how to reverse what this shop did. My heater or air conditioner does not work correctly now.
1/ 5stars
by  
on February 4, 2015
I took my car in for an oil change on 1/27/15. They advised me that my belts were cracked and I opted to have them replaced as a precaution to keep my car in great shape (I love my car!). Prior to my visit, my car was making no noises to indicate there was a belt cracked or loose or anything. Later that day my car started making a horrible sound when turning the wheel. I called and spoke to Sean to bring it back in and he was rude and treated me like there was no way it was because of anything they did. My car was in great shape before taking it in. I was polite to him and he was not in return. My husband is now taking the car in because I refuse to step foot in another Firestone. I have been treated like this before and it is unacceptable. I am not a rude person and I don't appreciate being treated rudely by a man and talked to in a condescending matter. If I knew what the noise was and how to fix it, I would not be calling. It is ridiculous to have people miss work to make a second trip to have something fixed that should have been done correctly in the first place.
5/ 5stars
by  
on February 4, 2015
I had my vehicle towed in due to a flat, it was repaired promptly and Sean discussed an alternate tire for me when I mentioned that my car was not handling properly in the snow. The next day I gave him the green light. He ordered the two tires in, set an appointment for me, I arrived a few minutes early and my vehicle was completed in the time he had stated. My cost was what was quoted. I LOVE my firestone store!!!!
1/ 5stars
by  
on January 26, 2015
My daughter's car was there twice dorcthe same issue. I told them what the issue was. Showed them the owners manual that said what to do regarding the problem and they still didn't fix it.
3/ 5stars
by  
on January 26, 2015
It has been about a month since I was there for a oil change . Seems like every time I go after they look at my car there is something extra wrong and costly. They found a nail in my tire and wanted $143 for one tire. So I will think twice before I go there again.
2/ 5stars
by  
on January 24, 2015
Very good at suggesting service... probably too good. Get a second estimate if possible, but for the location (close to my work) sometimes they are the best value so I go with them. Specifically with their sales. But never take them at their word alone.
1/ 5stars
by  
on January 24, 2015
I went in said I needed the cheapest tire that are supposed to be on my truck. Go 2 that day . Went to a diffrent fire stone when one blew out ( one of the tires I didn't get replaced) and said hey I bought these 2 less than a month ago I'll just get 2 more. Then I was informed that the tires that got put on are not rated for the truck and I can not inflate my tires to proper pressure that food reccomends due to the tires are the wrong ones.
5/ 5stars
by  
on January 24, 2015
Never had a bad experience at the downtown Firestone.
5/ 5stars
by  
on January 24, 2015
Everyone was courteous and kept me informed on the progress of the work that was being done. When I had questions the mechanic took the time to explain anything that I may have been unclear about. Would definitely recommend this location to friends and family.
5/ 5stars
by  
on January 24, 2015
Again...gave a diagnostic that saved me a headache and hundreds of dollars.
5/ 5stars
by  
on January 24, 2015
I am always happy with my service. These guys are really accommodating to my work schedule and they only fix what is needed. I have an old truck and they do a great job at keeping it maintained so that I don't have to have a car payment.
2/ 5stars
by  
on January 23, 2015
I have always taken my car and my daughter's cars to Firestone. After my last experience at not just this Firestone but also one in Lincoln I will not go back. My daughter's Dodge Caliber broke down in September. After reviewing the owner's manual we determined it was the throttle control box. I had her car towed from 173rd and Center to the Harney location because I had always had excellent service from them. When they put the car on the machine it apparently wasn't throwing any codes so the mechanic cleaned the throttle control box and replaced the spark plugs. The car did the same thing again in December about 2 weeks before Christmas while my daughter was at school. This time we took it to the Firestone in downtown Lincoln. They said the coils needed to be replaced and that although only 2 of the coils were bad the others were getting close and to save on labor we should replace all 4 of the coils. On Christmas day the car did the same thing as the first time we took it to the Harney location. The car was doing the exact thing as described in the owner's manual which said it was the throttle control box. When I went into the Harney location to complain about it I was told that if the machine didn't throw a code there wasn't anything they could do. Even though I was telling them what needed to be done! The service person even read the owner's manual where it described the problem, and still told me they couldn't fix it if the machine didn't throw the code and I should take it to the dealer as their machine would be more specific to the car since they only had a generic machine. I had a friend of mine come to my house with his machine and hook it to the car. His generic machine did throw 2 different codes for the throttle control. He then replaced the throttle control box and we have been able to drive the car without an incident since. I now am left wondering how much money I have paid to Firestone for needless work on the three vehicles I own. I do know that I do not have to wonder how much I will spend in the future because it will be none. I also no longer recommend Firestone and tell everyone not to go to them.
5/ 5stars
by  
on January 22, 2015
Convenient and Professional service each time a visit the Downtown Omaha location

Firestone Complete Auto Care Locations In Your Area