Car Repairs And Tires At 17636 Arbor St From Your Omaha Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 17636 Arbor St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

17636 Arbor St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
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Store #311488 Managed by Todd Brummett

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll check oil level, wipers, belts, and more. Additionally, our team believes in delivering the best quality service possible, at affordable prices and short wait times. Come in today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.1 of 5) - 14 Reviews
1/ 5stars
by  
on October 27, 2015
I had an appointment for a broken blinker on 10/26/2015 at 7:00 a.m. Making my appointment, I was told I could bring it in at 7:00 and that someone would look at it and determine if they needed to order a part. Upon my arrival, NO ONE LOOKED AT IT. I was told that there was nothing they could do until the supply stores opened up. They said they would call me. So I WAITED AND WAITED and NO ONE EVER CALLED. If you don't want the business just say so.
1/ 5stars
by  
on October 26, 2015
10/26/2015 - Was there right at 7:00 a.m. to get the blinker socket fixed. Was sent on my way immediately, because he said no parts store were open that early. Was told he would call me once they got the needed part. WAS NEVER CALLED!!! Its inexcusable. If you don't want the work just say so.
5/ 5stars
by  
on October 10, 2015
This was my place to go for a second review. They were honest and had great customer service. Will go back for more car care for sure.
5/ 5stars
by  
on September 17, 2015
I purchased new tires and a couple days after, I noticed one tire was low. I called Firestone and they told me to drop in, no appointment needed. They fixed the problem right away, I was very pleased with the service.
5/ 5stars
by  
on September 3, 2015
I am always happy with the level of service I receive at this location. Todd is very knowledgeable, and I trust his suggestions regarding repairs,etc. I will continue to take my vehicle to this location for future service needs.
5/ 5stars
by  
on May 7, 2015
I had a great service experience at this location while I was traveling. I stopped in to get an oil change and have them check out a noise from my car. They noticed that my tires needed rotating and that I needed a new bearing for one of my tires. I was staying at the hotel next door so when they had to send for the bearing, they offered to run over and put it on my car when it arrived. I appreciated this as I had an evening event to attend and they were able to take care of that before I had to leave again. They also prudently sugessted that I have a dealer check out the noise and it turned that I needed to replace the transmission. Which luckily was covered!
5/ 5stars
by  
on April 6, 2015
We worked with Todd, Jeff, Matt (et al) and are impressed with their honest, reliable service. They are very knowledgable, efficient and the quoted price is what you pay - they go out of their way to make sure we are satisfied customers. We applaud the folks at the 17636 Arbor St, Omaha, NE 68130 store.
5/ 5stars
by  
on February 27, 2015
I scheduled an appointment; they were ready for me when I arrived and the work was completed in a timely fashion.
5/ 5stars
by  
on February 6, 2015
Associates were friendly and quick service. I love the extra hours they are open on weekends to make it convenient.
1/ 5stars
by  
on January 26, 2015
I have gone to the Firestone location around 178th and Center in Omaha for the past year and the service level has decreased immensely. My first time at this location I loved the service and how the person in charge helped explain the situation and gave me a list of pricings for when I was ready to get different items on my car fixed. Ever since then I have been going to this location for all of my oil changes and almost each time I get a phone call when my car is ready saying there are hundreds of dollars worth of things wrong with my car, even though I mention each time it is a temporary car until I buy a new car so I just need the minimum amounts of service. I understand that this is a standard policy for Firestone but it is very frustrating and flustering that I have to get these phone calls every time. The most recent occurrence with this location was a couple weeks ago when as soon as I walked in, the man waiting indoors had a very smug look on his face which stayed as he attempted to tell me it would cost a very hefty unexpected amount for what I needed fixed. I drove to a competitor company and got it fixed for less than half as much. Due to recent events and due to the declining service level at this location I have decided to no longer return and I will be taking my business elsewhere.
5/ 5stars
by  
on January 25, 2015
I have used this particular Firestone several times. It is close to home, they are honest, they tell me exactly what I want to know and they get it done when I need it done, even on Sunday at times. Nobody wants to spend money on repairs but when you have to it is nice to know that you are getting what you paid for and they will back it up if needed. It is nice to know that places like this still exist.
4/ 5stars
by  
on January 24, 2015
Todd and team take the time to listen to my concerns and work me in as soon as possible to resolve my issues. Additional services are discussed up front before service is done. If additional work is required once service is started they contact me to discuss the options, cost of service, and additional time to complete service. They do a great job! They service my Nissan Altima, Dodge Ram 1500, and my Infiniti Qx56. I do enough service that I am on a first name and recognition basis with Todd.
5/ 5stars
by  
on January 24, 2015
They did a great job, prompt and accommodating. Nice too.
5/ 5stars
by  
on January 23, 2015
The crew was very professional, delivering as promised!

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