Firestone Complete Auto Care: Your Source For Tires And Repairs At 3075 Stockyard Rd In Missoula

Come in to your nearest Firestone Complete Auto Care at 3075 Stockyard Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

3075 Stockyard Rd
Get DirectionsHours + Information
Sun9a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #655678 Managed by Frank Compton

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check lights, steering, the battery, and more. Plus, we're devoted to providing the best auto repair possible at affordable prices and quick turnaround times. Stop by our store today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.2 of 5) - 44 Reviews
5/ 5stars
by  
on September 19, 2016
I came to get an oil change without an appointment, they were able to fit me in, and get it done quickly. Also, they did a complete car check and alerted me to a potential problem.
5/ 5stars
by  
on July 27, 2016
5/ 5stars
by  
on June 28, 2016
While traveling to GA from WA we had a clutch problem. Frank and his team went above and beyond to help us get back on the road, Thanks Frank and your team.
5/ 5stars
by  
on December 19, 2015
My wife's car had issues I was out of town. I called Firestone told them it was getting towed please fix. Next day car was ready to go all my wife had to do was pick up the car. I told the folks at the shop I trusted them so do what you need to do to fix the car.
5/ 5stars
by  
on December 15, 2015
I always bring my truck to Firestone because they're honest and do a great job.
5/ 5stars
by  
on December 7, 2015
My axel gave out on my vehicle this past week after getting my tires switched for winter at Firestone. When I called them, they went above and beyond by offering to examine my vehicle and the problem free of charge to verify what the cause was and what needed to happen to repair it. The break was not a fault of their earlier services in the least bit, but they have such genuine care for their customers that they not only offered to repair my vehicle that same day, but the manager did so with no charge for the labor. They went the extra mile and found the most affordable parts available for the repair, and had my vehicle up and running again within mere hours. I thought I had totaled my vehicle and was at a total loss, but Missoula Firestone literally came to my rescue and provided for me beyond expectation or obligation. They genuinely cared for me as a customer and the state of my vehicle. I am so appreciative and grateful for their services! I have never entered Missoula Firestone and walked away feeling uncomfortable, overlooked, inept, or under-served. The store manager and crew go above and beyond for their customers. Thank you.
5/ 5stars
by  
on November 12, 2015
Tyler and the team at Missoula's Firestone are always great to work with!
5/ 5stars
by  
on October 29, 2015
Frank Compton, Kevin Nielsen, Tyler, and the guy who I always request to work on my car is Seth. As a single mother of two children, I have not been able to find an auto care shop that I trust so much. Seth is always correct when he diagnoses my car... even though I might not the diagnosis, the rest of the team helps explain and guide me in the right direction. More that once, Frank Seth Tyler and Kevin have all gone out of their way for me... that is huge! Thank you so very very much to the best auto care shop in Missoula!
4/ 5stars
by  
on September 20, 2015
Very good service and was very impressed at the customer service I received
5/ 5stars
by  
on September 13, 2015
This is the second time that I have used Firestone in Missoula and I am happy with my experience. Great group of people!
5/ 5stars
by  
on September 6, 2015
The mechanic, Ryan Carroll was very thorough and check everything to make sure that he found the cheapest solution to the problem. He keep me up to date on the progress and the front desk clerk was very friendly when I picked the car up.
5/ 5stars
by  
on August 16, 2015
When we broke down, Firestone got us back on the road in no time and everyone was super nice. Thank you!
5/ 5stars
by  
on July 7, 2015
Made an appointment to have new brakes installed & prepared to spend over $200. However, the tech said that my brakes were great, just a bit of rust was causing the squeak. Many shops would have taken advantage of the situation and replaced the brakes as I requested. I appreciate that Firestone did not do an unneeded repair just to increase their sales. Everyone was very helpful and knowledgeable about other questions I had about other repair and maintenance issues.
5/ 5stars
by  
on July 3, 2015
My air conditioner quit on the hottest day of the year. Never been to a Firestone service center before but this place was awesome. I am a retired mechanic so I can usually recognize when someone is 'stretching the truth' about recommended service on my vehicle. But these guys were 100% honest and accurate about what needed to be done. Definitely a top notch repair facility!
5/ 5stars
by  
on May 24, 2015
Your Missoula outfit is awesome. Frank and his crew run a great operation.
5/ 5stars
by  
on May 13, 2015
My father and I have been coming to the Missoula, MT Firestone for several years now. Matt was our service advisor until he transferred to Billings, MT Firestone 2 years ago. Needless to say, we are very thrilled to see him back at the Missoula location! This guy has always provided outstanding customer service from making sure our vehicles are being perfectly aligned in a very timely manner, thoroughly answering any of our questions, and displaying the utmost of courtesy. Matt is one heck of a great employee and my family and I are very pleased to be able to request him as our Firestone service advisor.
5/ 5stars
by  
on May 7, 2015
I used them a few days ago and they were very friendly and helped me with what I needed!
5/ 5stars
by  
on April 30, 2015
The service was magnificent! Will return when I need new tires!
5/ 5stars
by  
on April 30, 2015
I went to Firestone recently and was helped very quickly and efficiently! The staff was friendly and it was an overall great experience. I need more work on my vehicle and I will be back!
5/ 5stars
on April 25, 2015
I went in for an oil change and brake service. I was expecting it to take a couple hours but they had both done in under and hour
5/ 5stars
by  
on April 14, 2015
The Firestone in Missoula, MT went above and beyond with their service! They are incredibly honest and empathetic! I am going to tell everyone About my service here!
1/ 5stars
by  
on March 9, 2015
Where do I start with the issues. Went in for a tire repair, torque down axle nuts, and alignment. Sound simple enough right? Only thing that was done right was the tire repair. Things went down hill from there. They said my wheel bearing was bad on both sides so they can't do an alignment. They had 20miles on them. Ask the tech if he torqued the axle nuts down and he said yes so that's not the issue. So had them put tires back on and went home. Half way home car was riding really bad. Pulled over and notice tire wasn't straight. Looked at it and noticed they forgot to tighten down two tires. They lug nuts were hand tight. Got home and my axle nuts the tech said he torqued down were about to fall off. Got the right scket for that but and got it tight. No bad bearings and then i noticed my tie rods were also not tightened down. I'm got to drive to Spokane 250miles away to have work done because I will refuse to let them touch my cars.
4/ 5stars
by  
on March 2, 2015
Every experience I have with Firestone is amazing. I will always go to them
5/ 5stars
by  
on February 28, 2015
I came into Firestone not knowing exactly what was wrong with my car, however, I knew that the reason I went some 75 miles with "car trouble", was going to lead to possible major repair. Our suspicions were correct when diagnostics showed that we needed a new transmission. Everything to make the repair was done with expert care at a fair and competitive price. I am very satisfied with the service and care we received at Firestone........
5/ 5stars
by  
on February 28, 2015
Frank, Kevin and Devon provided the best in customer service. They took the time to answer all my questions completely
5/ 5stars
by  
on February 26, 2015
Frank Compton saved me a major headache "down the road," when I brought my 2005 Aveo in for it's 60,000 mile tune-up. Not realizing the importance of maintaining the cheverolet timing belt, Frank explained the severe consequences that could occur down the road! Not expecting the additional cost, Frank was able to assist with Firestone financing and assisting me in figuring out how to evenly pay the bill in three months. Frank under promised and over delivered on the completion of the job! I was impressed with his performance as well as the quality of work performed on my Aveo!
5/ 5stars
by  
on February 26, 2015
I bought a set of tires there in July, and I got a great price on a top of the line set. I was in and out in 1 day! Then, one late December evening, I was coming over the bridge on a freezing snowy night, and blew a tire. I was 2 blocks away from Firestone, and limped in. They were still open, and despite the fact that they were closing soon, they said they would get a new tire on for me and get me on my way. Before I knew it they were done and I was home for late supper. They go above and beyond!
4/ 5stars
by  
on February 9, 2015
I had them put new tires on my car before the weather started getting colder. They did a good job and I love my new tires.
4/ 5stars
by  
on February 3, 2015
I used them a month ago to put on my winter tires and an oil change
1/ 5stars
by  
on February 3, 2015
I received this email a couple months ago and I explained how I had terrible service, that cost me money that did NOT need to be spent. I think you have employees at this Missoula location that have not idea what they are doing and lack of supervision. I am mostly disappointing that after my first response where I explained my bad experience and how I felt I was being cheated out of my money and no one even wrote an email apologizing, or anything. This is why my family and I will from now on Never ever go back to this place. I will be going to a local auto/tire shop that will treat me with respect and integrity. Sincerely, A truly dissatisfied customer.
2/ 5stars
by  
on February 2, 2015
I traveled from out of town so I made an appointment. I arrived on time but had to wait for over an hour before they started on my car. While placing new tires on the wheels an air pressure sensor was damaged. I discovered this when I left and drove my car. The tire pressure alarm would not clear so I returned to wait some more for the repair. What should have been a simple 1 hour appointment was over 4 hours. This was very disruptive since I had a packed day of stops while in Missoula. I understand that mistakes can and will be made but I was not impressed when there was no apology for the delay or any indication that my time was valuable. The single positive point was that the tires were nicely balanced. I will not be returning to this store and will provide honest but negative references if anyone asked about this shop.
5/ 5stars
by  
on February 1, 2015
So Happy, Love our Firestone shop! Here in Missoula, MT.
5/ 5stars
by  
on February 1, 2015
I choose Firestone because of the amazing customer and car service I receive every time. I can count on the staff to always exceed my expectations in thorough auto service, friendly and helpful attitude and promptness. You've got a great team of committed professionals and I hope that they are treated well because they deserve it!
1/ 5stars
by  
on January 29, 2015
We had Firestone tires from a place in SW Washington. Decided to keep going here in MSLA. Mistake. Tires went on new just fine. At the first rotation everything fell apart. They were rotated and installed with low air- went back to fill them up. This happened three times and I just ended up filling them at the gas station. The tires were installed unbalanced- we had to get two extra alignments (which we did not do at this store!) because of unbalanced tires after the rotation. So the tires and tire service are bad. Also- I go in now not my wife. She has gone in every 5-6000 miles for tire rotation and says "I only want them rotated and don't want anything else". The service guys come back over and over trying to upsell her on wipers, oil change etc. They don't do this if I go in. We won't go back here and discourage others from going.
5/ 5stars
by  
on January 28, 2015
The service my wife and I received was wonderful. We had both had bad experiences with tire companies. Firestone personal listened to our concerns and completed the task of putting tires on both of our vehicles. Firestone is our forever tire store.
5/ 5stars
by  
on January 26, 2015
The customer service was diligent to serve me even though he had a lot of other work to attend to. He was polite, friendly and focused. I got the best tires for the best price in town!
2/ 5stars
by  
on January 24, 2015
Got my car in next day but didn't fix the car right and 1 we later had to take it back in to my local mechanic and have it fixed right. They did make it right and pay for my mechanic to fix it. But it should of never had to be fixed twice
1/ 5stars
by  
on January 24, 2015
My experience was poor. I needed snow tires ASAP. I was sold a previous version (appropriately disclosed), but the bill bundled various warranty items that increased my costs. What I was told on the phone was not what I was billed. I was offered life-of-the-tire alignment service, but not an alignment. This is a small town, but I am unlikely to repeat my business with Missoula Firestone Reserve St.
5/ 5stars
by  
on January 24, 2015
I was in Missoula for a Griz game.....very very cold and my windshield wipers called it quits. Came in because I recognized the Firestone name. I was greeted immediately, questions answered immediately, wipers installed immediately and I am back on the road home immediately. Very please with the professional and personable service. Customer for life now.
2/ 5stars
by  
on January 24, 2015
I used them for the past several years. But lately they have had a change in employees and the professionalism is gone. I have gone in several times and have had to wait long periods of time before being helped. I have talked with other customers waiting and they said the same thing. I walked out several times because of not getting waited on. If this happens at the front counter; I would hate to see how long it would take to get my vehicle fixed. I plan on finding a better shop in the near future. My father and I owned several repair shops in Billings, MT so I know that good service keeps the customer coming back. This store has a long, long way to go before they obtain that.
3/ 5stars
by  
on January 23, 2015
Firestone did a good job, but twice I've asked them to take my spare from under the truck and put it in the bed. One time they forgot the other time they couldn't get behind my seat to get the tools.
1/ 5stars
by  
on January 23, 2015
I went in to have an oil change,fuel filter change, tires rotated and an all winter care package. The car was scheduled at 11. It didnt get in until 5 and no phone call that it was done I finally went down there at 6:45 and they were just finishing up. When I was talking to the guy in charge the only thing the got done was the oil change. I was NOT happy with this. I expected to have what I asked done and it wasn't. He just looked at me bad customer service. As I was leaving I saw him throw something because I told him they didn't do their job. Don't take your car there if u want to wait all day and not have what you asked to have done
5/ 5stars
by  
on January 23, 2015
Missoula Firestone is a great place to have your vehicle serviced. The staff are knowledgeable and do a quality work for a fair price the first time. If it isn't right, they make it right.
5/ 5stars
by  
on January 23, 2015
I have been using Missoula Firestone services for years. Every experience has been great and positive. The customer service from all the employees is outstanding - kind, courteous, timely, very explanatory, treat me like a person and not a number. I am very pleased with whatever is being done to my car - repairs, maintenance, etc. I have told others how pleased I am with Firestone.

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