Car Repairs And Tires At 1325 10Th Ave S From Your Great Falls Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 1325 10Th Ave S? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1325 10Th Ave S
Get DirectionsHours + Information
Sun9a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #10693 Managed by Coty Akin

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our auto care teammates will give your car a free courtesy check. We'll examine fluid levels, air filters, hoses, and more. Plus, we're dedicated to delivering the best quality service possible, at unbeatable prices and a quick wait time. Visit our location today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.2 of 5) - 29 Reviews
5/ 5stars
by  
on December 1, 2016
I felt comfortable asking questions
5/ 5stars
by  
on November 22, 2016
I was glad that my car was done in a timely manner and that they were honest about everything.
5/ 5stars
by  
on May 8, 2016
5/ 5stars
on April 26, 2016
5/ 5stars
by  
on December 14, 2015
I used them over a week ago for a tire rotation and a complete overall check of my car. They were honest of what could possibly be wrong with my car. First time they said there really was nothing that needed fixed/replaced
5/ 5stars
by  
on November 7, 2015
Despite being short on techs and swamped with business, they were able to get my vehicle in and out on time.
5/ 5stars
by  
on November 6, 2015
I guess I should have waited before I wrote the previous review. I called and talked to David, and he explained more of what was done. They explained everything clearly. There was an error in the billing description, it looked like 1 caliper was changed, when 2 actually were changed. Not sure that we needed both at this time, but personally I would prefer to change both at the same time anyways. So that is not an issue for me. I was a little upset when I got the bill in the email, and when I called them. But I appreciate that they handled everything professionally. I spoke with Samantha and David, they were both great. My advice to anyone needing service, is this: know exactly what you need done, and why and get a quote ahead of time, so that you know how much it would cost. Service for us was great, but definitely on the costly side. I know reviews are important for business, so I felt the need to write again, and address my previous review. I would remove the previous one, but I dont see that option. If an administrator can do it, I give permission for my previous negative review to be removed.
5/ 5stars
by  
on November 4, 2015
They were up front and honest, they didn't try and overcharge me and their prices were very reasonable and the got my car done in a pretty timely manner
3/ 5stars
by  
on November 2, 2015
I printed an online quote and scheduled online for a week out. After I scheduled I assumed I'd get a call if there was an inventory problem. Nope! I showed up and found out they only had 3 of the tires I scheduled for. My truck, like most on the road today, requires 4 tires. So I settled for a different tire. Feeling somewhat satisfied that I was going to get what I want, I left. About 2 hours later I get a call saying they couldn't find the 4th tire I'd settled on. So I settled on yet another set of tires. Luckily they had all 4. They knocked 20 bucks off the total bill of $1050. Not much when you are dropping a grand but it's the thought that counts I guess. The moral of the story is make sure you lay eyes on all 4 tires before you walk out the door.
2/ 5stars
by  
on October 2, 2015
We scheduled an appointment to get our car looked at to see if/how/what block heater could be installed. When we showed up we were told they were running an hour and a half behind. Off we went to eat at the mall and shop at the pawn shop. Upon returning we were told that other stuff took longer than expected and they were not able to get to our vehicle. We were offered another appointment a few days later and told it would take about an hour for the process. We were however not looking forward to gambling with another appointment.
5/ 5stars
by  
on August 6, 2015
kind employes, attentive and courtious and well dressed.
5/ 5stars
by  
on May 26, 2015
They didn't try to sell me things I didn't need. They also worked quickly so I could get back on the road.
1/ 5stars
by  
on March 17, 2015
Made an appt. dropped my vehicle off, they had it all day and didn't even touch it. Scheduling is not their strong suit. They screwed my vehicle up the first time I brought it in. Still haven't had it looked at. Not real happy. Couldn't give me an excuse on why they didn't get to it.
5/ 5stars
by  
on March 13, 2015
Excellent! I'm going to use them for my other car's maintenance today!
5/ 5stars
by  
on February 26, 2015
I had a tire that blew out and ripped off of the rim while I was driving one day. I took it in, with out an appointment and while they were busy, they worked me in and took great care of my vehicle. Then I made an appointment to have the alignment fixed and they were fast and efficient and they checked and fixed a few safety issues. I will always go through them for all of my car needs.
4/ 5stars
by  
on February 26, 2015
I have used them for tires and mechanical work and have always been satisfied with the work and professionalism.
3/ 5stars
by  
on February 4, 2015
I had an appt for an oil change about a month ago. The girl up front, Jackie, I think was very pleasant and friendly. She said I would get in as soon as they had a moment. So I dropped my truck off and went to run some errands when my ride got me. When I returned I walked in to who I am guessing is the manager (average height with a beard and belly) yelling and screaming at the staff in the waiting room while other customers were also there. He eventually left and went into the back, I'm guessing to continue his rant out of the public view. The girl working the front apologized over and over for what we all had just witnessed. If it wasn't for the friendly service of the other staff and mechanics I would not return after seeing how that place is ran and who it is ran by.
4/ 5stars
by  
on February 3, 2015
They have caught a few huge problems with our SUV and it was all timely.
5/ 5stars
by  
on February 3, 2015
They told me what needed to be done and they did it. Good job1
5/ 5stars
by  
on February 2, 2015
I took my 1986 truck in for new brakes. I don't use the truck often and the breaks were squeeking. They got me in and checked the breaks and found them to be in great shape just rust and dirt. They cleaned and took care of the problem and didn't even charge me for the services. I was surprised as they could have said they needed to be replaced. I would recommend this shop as they are very honest and professional.
5/ 5stars
by  
on February 1, 2015
Fantastic, fast and friendly service!!!!!!!!!!!!!!
1/ 5stars
by  
on January 28, 2015
A female employee at you great falls location was very confrontational I do however have great things to say about a tall man with glasses he was a great help
3/ 5stars
by  
on January 25, 2015
I have been a Firestone customer for 25 years and normally get great service. I was disappointed with the past 3 or 4 visits however. I have had squealing brakes on my 2004 Grand Am checked out on two separate occasions and I still have squealing brakes. On a second vehicle I have twice had the front end aligned on my 2007 GMC pick up. Both times have left my vehicle pulling to the right and the last time has my steering wheel offset to the left. What's up?
1/ 5stars
on January 25, 2015
I will never go there again. Every time I go there I wish I wouldn't have. The reasons very a lot from not leaving my oil a pint low so I can put in an additive to getting an alignment then going on a road trip and having a tire wear more than the rest because it was improperly aligned. Then there was the time I knew I needed an egr valve and they wanted to charge me $90 just to verify that it needed an egr valve. At that point I went to the shop directly across the street and had them put in an egr valve, and they have done a bunch of things for me since then. We have 5 cars and the shop across the street sees all of them now. Another annoying thing is that they just automatically just bill my firestone card (which will be cancelled when I get to it) before I come back to get my car, most of the time I don't want to use it. I don't want a call or coupons, you sent me this survey I filled it out, now take me off you email list please. I do want to say that David is great, he is the only employee that has been there since I started bringing my cars to you and he does his best to make sure things get done right but he isn't the manager and he can't supervise everything that goes on there.
5/ 5stars
by  
on January 25, 2015
They helped in a radiator crisis and persisted thru unexpected difficulties.
4/ 5stars
by  
on January 25, 2015
Jacqueline was very helpful and friendly, I felt very comfortable and informed by her. I would choose Firestone again due to the friendly service. Thank you.
5/ 5stars
by  
on January 24, 2015
I have received great service and help for this store for over 45 years.
5/ 5stars
by  
on January 23, 2015
Always been treated right and gotten great service at Great Falls Mt Firestone
5/ 5stars
by  
on January 23, 2015
We went in to get a tire fixed and your staff found some issues that need immediate attention. We could not afford it at the time but since the need to be done you worked with us to get them done and paid for. You guys are the best and thank you. I had to move to Havre Montana but if I need work done I will be driving to great falls to have your team fix it. Again thanks to all your staff.

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