Firestone Complete Auto Care: Your Source For Tires And Repairs At 7361 Forsyth Blvd In Clayton

Welcome to Firestone Complete Auto Care at 7361 Forsyth Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

7361 Forsyth Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #21415 Managed by Chris Crowell

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates will give your car a free courtesy check. We'll inspect oil level, air filters, belts, and more. Plus, we're devoted to delivering the best quality service possible, all at reasonable prices and quick turnaround times. Stop by our store today or plan your appointment online or by calling (314) 685-8162.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.7 of 5) - 32 Reviews
5/ 5stars
by  
on December 17, 2015
Very kind staff and good communication. Prompt responses and they showed flexibility.
5/ 5stars
by  
on December 3, 2015
This group puts your best interest in the forefront and meets or exceeds their guaranteed return time which is vital with today's busy schedules.
5/ 5stars
by  
on December 1, 2015
I had road damage to a tire requiring a simple mount and balance of a single replacement tire. Because the tire was not available locally I ordered online from a company that listed this store as an recommended installer. Dropped the wheel/tire off in the morning, the replacement arrived at their store mid morning and by 11:30 they had it done for me to pick up. This wasn't a brand that they typically carry and not a big job, but they treated it with the same importance as much more extensive service. When I next need 4 tires I'll be giving these guys my business.
5/ 5stars
by  
on November 6, 2015
Justin took care of booking my battery replacement service late in the afternoon and at the store both Ric and Mike ensured the work was done quickly. Mike mentioned he asked the technician to put in the rust prevent spray on the battery terminals at no extra charge.
5/ 5stars
by  
on September 11, 2015
Chris and his team helped me with two small tire repairs when no one else could fit me in. Even though they were clearly busy, they quickly found time to help. In this day/age, that level of service is truly rare. They will have all my future business.
4/ 5stars
by  
on September 6, 2015
I took the car for wheel balancing and alignment and the store rep found a nail in the tire and replaced it for me at very nominal charge
5/ 5stars
by  
on August 29, 2015
I have taken my vehicles there for diagnostic checks, and all, and each time it's been great customer service
1/ 5stars
by  
on August 6, 2015
They charged me the full diagnostic fee even though they were not able to diagnose the issue with my car & actually referred me to the dealer to have preliminary work done then I could return my truck to them so they could read the codes
5/ 5stars
by  
on July 5, 2015
I went in for a tire rotation and an oil change the price was very fair and the sales rep I worked with jacob was incredibly informative. He told me my car ran onot synthetic oil, he also explained to me the tire rating system and informed me my front tires were at a 5 out of 10 and my back tireso were at a 8 out of 10, but told me that because of the rotation my 8's would get most of the wear because my vehicle is front wheel drive, he also priced out new tires for me and was very honest about when it would be time to get new ones. It was overall a great and informative experience! Oh and the servicing was spot on my car runs great!
5/ 5stars
by  
on May 28, 2015
I have used the Clayton Firestone for a few years. They treat me with respect and also are very friendly. They care about my automotive needs and work with me to make sure my vehicle is in proper condition. I've become friends with the staff over the years. They deliver excellent customer service!
5/ 5stars
by  
on May 27, 2015
I have serviced many a car since 1992 and referred many people to this location because of the excellent service, friendly staff and reasonable prices.
5/ 5stars
by  
on May 6, 2015
One of many visits with one of my many cars. Got all the work needed done in a timely manner with a reasonable price. They always take great care of me and my cars. Been going here for over 20 years.
5/ 5stars
by  
on May 4, 2015
I was able to get my car in on a Saturday and they were able to order parts and fix the issue, having my car back to me on a Sunday. I feel like weekend service is practically unheard of, and I never had to be without my car on a work day!
5/ 5stars
by  
on March 3, 2015
The guys (and gal) at Clayton Firestone are always great to work with. I know that they will have my car in tiptop shape for the lowest price possible. They ALWAYS greet us with great attitudes, deal fairly, and guarantee our satisfaction. I will stick with Clayton Firestone for as long as I'm in the St. Louis area!
5/ 5stars
by  
on February 26, 2015
The store manager and a associates were extremely helpful and pleasant.
5/ 5stars
by  
on February 26, 2015
I've used them several times now for oil changes and inspections. The employee's have always been very friendly and not pushy about extra services, although they do give you a printout of recommendations with the price on them, so you can take it home and think about it. Best price I've found for my high mileage, full synthetic, 6 quart oil change. Waiting area is clean and comfortable. I won't take my SUV anywhere else!
5/ 5stars
by  
on February 16, 2015
I've continued to be impressed by the service and front desk support Firestone provides.
5/ 5stars
by  
on February 4, 2015
I used them since I came to Wash. U. more then 10 years ago. I like their quality service. It is nice to have such a great service in the community.
5/ 5stars
by  
on February 3, 2015
two cars, eight tires and excellent service. I really couldn't complain about anything.
4/ 5stars
by  
on February 2, 2015
I have always had good service and friendly people to deal with. They are very knowledgeable and always call to ask me questions when they find something that needs fixing.
4/ 5stars
by  
on January 27, 2015
I got an oil change and needed a part replaced. I was told that the part was going to take 2 days to come in and made plans to leave my car at the shop the night before. An hour after dropping it off, I received a call telling me my car would be finished soon. Unfortunately, it was too late for me to arrange someone to help me pick it up until the next day (which had I known they had the part I would have either stayed or dropped it off earlier so someone could have helped me pick it up), but I was happy that my car was ready and I was kept in the loop every step of the way after they had my car there.
5/ 5stars
by  
on January 26, 2015
the service was prompt and accurate. the manager quickly contacted me about other possible repairs. In addition the techniction had researched my tire and granted me a reduction in price based on the tread wear. Great location!..... I also appreciate the fact that no matter where I am in the US that local Firestone has access to my records in case of emergency repairs. Thank you again............. Ken Toczylowski
5/ 5stars
by  
on January 26, 2015
I recently had both of our family's vehicles in for maintenance services at the end of December. My experience has always been positive with the Firestone staff and they definitely met my expectations in working with me to deliver both services in a timely manner at a great price. I will continue to bring our cars in for service to Chris and his team!
5/ 5stars
by  
on January 25, 2015
we weren't sure the car could pass inspection, but Firestone diagnosed what was needed and fixed it and now we can re-register it again
4/ 5stars
by  
on January 25, 2015
The associates are always amazing. The work is completed very quick. Prices are equivalent to most chain places.
5/ 5stars
by  
on January 25, 2015
Took my 2004 Acura TSX in for 90,000 mile service (although the car had not yet quite reached 80,000 miles). Went beyond the Acura maintenance service and for less money. Been taking my car to this Firestone store for service since 2004 and have always been treated with courtesy and professionally. I trust them to do the work on my car.
5/ 5stars
by  
on January 25, 2015
These guys (and gal) are great. Chris, the manager has trained everyone to be as great in customer service as they are in mechanics.
5/ 5stars
by  
on January 24, 2015
I've been using these guys since I moved to St. Louis. Never a disappointment. Whatever I've needed, they've usually been able to accommodate me the same day. Usually I'm only there for an oil change. They offer any additional services and recommended maintenance without being pushy (ie fuel system cleaning).
5/ 5stars
by  
on January 23, 2015
Firestone has been around forever, but they haven't always been efficient on things other than tires. Long lines at the counter, complaining customers were the norm. Well for the past 3 or 4 years this once run down place has transformed into a fast, friendly, efficient, and if you find the right coupons online, affordable place to do the general out of warranty servicing of your car and certainly get an oil change or new tires. I'm as cheap as the next guy, but I can't change the oil myself for $20 like they do with a coupon. I've probably bought 8 sets of tires, always with the road hazard warranty and I bet I've had 8 new tires as a result of flats, all replaced, not patched, for "free". Chris Crowell is a manager and I have my whole office and family using his place now. It's worth the three block walk! I've never felt ripped off or misled, and we all have been through that feeling with the tire dealers, and particularly the auto dealers. Keep up the good work.
5/ 5stars
by  
on January 23, 2015
Chris, the store manager I believe, is always at the top of his game and one of the nicest people I've worked with. He recognizes me outside of the store and always says hi also. I don't know him other than my interactions at Firestone. He's the main reason I visit your store.
5/ 5stars
by  
on January 22, 2015
I've been taking my car to the Clayton Firestone for years and have recommended my friends too. They've been keeping my cars hassle free. The service is wonderful and the advice is reliable and trustworthy.
4/ 5stars
by  
on January 22, 2015
Clayton is the best Firestone and it is because of Chris and Rich. You should have him train your other stores. He is the Firestone Man. His focus is making sure he takes care of the customer and only services what needs service. His team is great. He always can squeeze me in and I know he is already swamped. I just had a flat and had to buy a new tire at the Glendale store by my house. Matt is half asleep. They didn't balance the tire right so I am waiting to go to Clayton and get it done right. I used to go to the Creve Couer location. They were pretty good. I have bought five our six sets of tires from Firestone. I will keep going back to Chris even if it is inconvenient.

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