Firestone Complete Auto Care: Your Source For Tires And Repairs At 3805 Frederick Ave In Saint Joseph

Ready to come in to your local Firestone Complete Auto Care on 3805 Frederick Ave? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

3805 Frederick Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #8354 Managed by Monica (Renee) Stewart

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our auto care teammates can perform a free courtesy check. We'll check tires, headlights, belts, and more. Additionally, we're committed to offering the most consistent service on the market, at unbeatable prices and a quick wait time. Stop by our store today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(3.9 of 5) - 15 Reviews
5/ 5stars
by  
on April 7, 2016
Did more than had too
5/ 5stars
by  
on March 25, 2016
Renee Stewart (Store Manager), Art Haynes (Manager of Tire Sales), Randy Sample (Service Manager) and all the guys in the bay area were great to work with. We brought in wheels that we bought somewhere else to have new tires put on and installed on our truck. Little did we know the company did not send lug nuts with the wheels. Everyone tried to help us find lug nuts from other area stores so the wheels and tires could be put on our truck. We did find some the next day and they got us in asap to install everything on the vehicle. Great service! We will definately be going back and recommending them to everyone!!
5/ 5stars
by  
on March 21, 2016
5/ 5stars
by  
on November 14, 2015
My experience with mechanics Roger and Dakota and service advisors Art and Liz gave me confidence which has convinced me to go back there for future service needs. They were very professional.
5/ 5stars
by  
on October 7, 2015
I asked for an oil-change, new spark plugs, fuel injection cleaning, new tires, and new temperature sensor. They told me told me to not worry about the temperature sensor because if my engine temp is still averaging in the middle, there is no need to change it. I also asked them to do a wheel alignment check and they said that it was out of alignment and told me the price of putting it back in alignment, I said, "yes, do it." I no longer have any vibrations in the steering wheel when I go highway speeds
1/ 5stars
by  
on October 5, 2015
I visited family in St. Joe for the weekend when my air condition suddenly went out. I took my car to Firestone in hopes they could fix it in time for my departure. I was told my car would be ready Monday (the next day), but it was not ready until Wednesday. I was told they could fix the problem, but they did not. Instead, they set up a temporary fix. After several attempts to communicate with the front desk, I eventually spoke directly to the mechanic. The front desk attendant communicated poorly and set unrealistic expectations.
5/ 5stars
by  
on September 28, 2015
I got an alignment done and was very satisfied with the speed of service. They gave me a before-and-after measurement sheet which helped build trust. Great shop.
5/ 5stars
by  
on September 14, 2015
The staff and technicians were very kind and helpful. They went above and beyond to make sure our car was fixed.
5/ 5stars
by  
on September 5, 2015
They had no appointments available but I left the car and they worked me in.
1/ 5stars
by  
on April 13, 2015
I recently had break service. A Toyota Sienna with 55,000 miles on it. I left the van for the front breaks to be done. I was called. Firestone recommended doing the back also. They stated the rotors were fine. The breaks squeaked very loudly. Firestone now states it is the rotors and the squeaking cannot be stopped unless they replace the rotors.
1/ 5stars
by  
on January 27, 2015
I was charged for tire repair yet tire still leaked
4/ 5stars
by  
on January 26, 2015
I drove in to have my front left tire checked. They were able to fix the problem and let me know what was causing the air leak.
5/ 5stars
by  
on January 25, 2015
I always use the Firestone in St Joseph, MO for my automotive repairs because they treat me professionally and with courtesy. Recently I was there to get a new battery for my Ford Escape. Not only did they get me done in a timely manner but also let me know that the bill was less than originally quoted because my dead battery was still under warranty, something I didn't even realize. Their honesty and integrity is refreshing
5/ 5stars
by  
on January 25, 2015
They really know what great customer service is all about#
2/ 5stars
by  
on January 23, 2015
I'm appalled at the techniques used by this shop! We were told we need new tires all the way around that they were so poor they couldn't even be rotated. We took the car for a second opinion and were told they would be fine for at least 3 more months!! The brake inspection resulted in a quote for $1000 to replace back brakes only. A job done by another shop for half. Not to mention the recommended alignment that was such a minimal amount they measurement was in .00 We will never use them again ever!!!

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