Firestone Complete Auto Care: Your Source For Tires And Repairs At 3805 Frederick Ave In Saint Joseph

Ready to come in to your local Firestone Complete Auto Care on 3805 Frederick Ave? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

3805 Frederick Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #8354 Managed by Monica (Renee) Stewart

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/04 7am-5pm
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our auto care teammates can perform a free courtesy check. We'll check tires, headlights, belts, and more. Additionally, we're committed to offering the most consistent service on the market, at unbeatable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.3 of 5) - 24 Reviews
    5/ 5stars
    by  
    on July 10, 2017
    Because I'm female I have been taken advantage of by several car repair places, but not at this location. They have taken care of me even when another firestone franchise wouldn't listen to me and correct the problem causing my car to die. I drive an hour and a half to have them service my car. Thank you to my friends at Black Bob Firestone.
    5/ 5stars
    by  
    on May 23, 2017
    I went in to have my tires rotated and when preforming rhe service they found aome broken part that need to be replaced. Liz called me immediately and let me know what they found and what they could do to help get me back on the road the same day. I appreciate there quick and through service!
    5/ 5stars
    by  
    on May 18, 2017
    After visiting several tire stores today I purchased my set of tires from Firestone in St. Joseph , MO. Renee, Liz and Michelle are by far the best I had encountered today. They are very knowledgeable and helpful, not to mention they will get you the very best deal possible. I highly recommend this place especially if you are a female, they are helpful, honest, very knowledgeable and never once made me feel like I was being lied to or taken advantage of like the other places I had been to. Thank you ladies for taking such good care of me !
    5/ 5stars
    by  
    on March 28, 2017
    Liz & the crew were very helpful & work quickly. Hate to see anyone work on a Sunday but it worked out great in my afternoon schedule to come in. This is the 2nd time I have purchased tires at this location. Thanks Firestone!
    5/ 5stars
    on March 12, 2017
    It was a Sunday morning and I've been waiting on my alignment from another shop not firestone four 4 days.I happened to call your store and this lady named Liz answered she told me come right in and she'll get me done so I did she was so helpful and let me no about all the sales that was going on I'll be recommending firestone from know on .Thanks for the great service.
    5/ 5stars
    by  
    on February 22, 2017
    Had a freakin blast! All around bunch of great people
    5/ 5stars
    by  
    on February 19, 2017
    The service advisor Liz is amazing. I have been to this location many times before and had always left feeling taken advantage of but not this time. Liz provided phenomenal customer service and kept me updated on my cars status while also kindly informing me about my tires (without pushing me to purchase new tires) and answering all questions.
    5/ 5stars
    by  
    on February 12, 2017
    Liz, Renee, and Bobby are amazing! They were very kind and helpful. I would recommend them to anyone! Thank you so much for helping me get my jeep up and running again!
    5/ 5stars
    by  
    on September 28, 2016
    Liz & Renee were very helpful in the store and I really felt like they had my best interest at heart. I had to get new tires unexpectedly and Liz was able to work me a deal while Renee helped me with my warranty. I'm very grateful to have service in town that I can count on and trust. Thank you so much!
    5/ 5stars
    by  
    on April 7, 2016
    Did more than had too
    5/ 5stars
    by  
    on March 25, 2016
    Renee Stewart (Store Manager), Art Haynes (Manager of Tire Sales), Randy Sample (Service Manager) and all the guys in the bay area were great to work with. We brought in wheels that we bought somewhere else to have new tires put on and installed on our truck. Little did we know the company did not send lug nuts with the wheels. Everyone tried to help us find lug nuts from other area stores so the wheels and tires could be put on our truck. We did find some the next day and they got us in asap to install everything on the vehicle. Great service! We will definately be going back and recommending them to everyone!!
    5/ 5stars
    by  
    on March 21, 2016
    5/ 5stars
    by  
    on November 14, 2015
    My experience with mechanics Roger and Dakota and service advisors Art and Liz gave me confidence which has convinced me to go back there for future service needs. They were very professional.
    5/ 5stars
    by  
    on October 7, 2015
    I asked for an oil-change, new spark plugs, fuel injection cleaning, new tires, and new temperature sensor. They told me told me to not worry about the temperature sensor because if my engine temp is still averaging in the middle, there is no need to change it. I also asked them to do a wheel alignment check and they said that it was out of alignment and told me the price of putting it back in alignment, I said, "yes, do it." I no longer have any vibrations in the steering wheel when I go highway speeds
    1/ 5stars
    by  
    on October 5, 2015
    I visited family in St. Joe for the weekend when my air condition suddenly went out. I took my car to Firestone in hopes they could fix it in time for my departure. I was told my car would be ready Monday (the next day), but it was not ready until Wednesday. I was told they could fix the problem, but they did not. Instead, they set up a temporary fix. After several attempts to communicate with the front desk, I eventually spoke directly to the mechanic. The front desk attendant communicated poorly and set unrealistic expectations.
    5/ 5stars
    by  
    on September 28, 2015
    I got an alignment done and was very satisfied with the speed of service. They gave me a before-and-after measurement sheet which helped build trust. Great shop.
    5/ 5stars
    by  
    on September 14, 2015
    The staff and technicians were very kind and helpful. They went above and beyond to make sure our car was fixed.
    5/ 5stars
    by  
    on September 5, 2015
    They had no appointments available but I left the car and they worked me in.
    1/ 5stars
    by  
    on April 13, 2015
    I recently had break service. A Toyota Sienna with 55,000 miles on it. I left the van for the front breaks to be done. I was called. Firestone recommended doing the back also. They stated the rotors were fine. The breaks squeaked very loudly. Firestone now states it is the rotors and the squeaking cannot be stopped unless they replace the rotors.
    1/ 5stars
    by  
    on January 27, 2015
    I was charged for tire repair yet tire still leaked
    4/ 5stars
    by  
    on January 26, 2015
    I drove in to have my front left tire checked. They were able to fix the problem and let me know what was causing the air leak.
    5/ 5stars
    by  
    on January 25, 2015
    I always use the Firestone in St Joseph, MO for my automotive repairs because they treat me professionally and with courtesy. Recently I was there to get a new battery for my Ford Escape. Not only did they get me done in a timely manner but also let me know that the bill was less than originally quoted because my dead battery was still under warranty, something I didn't even realize. Their honesty and integrity is refreshing
    5/ 5stars
    by  
    on January 25, 2015
    They really know what great customer service is all about#
    2/ 5stars
    by  
    on January 23, 2015
    I'm appalled at the techniques used by this shop! We were told we need new tires all the way around that they were so poor they couldn't even be rotated. We took the car for a second opinion and were told they would be fine for at least 3 more months!! The brake inspection resulted in a quote for $1000 to replace back brakes only. A job done by another shop for half. Not to mention the recommended alignment that was such a minimal amount they measurement was in .00 We will never use them again ever!!!

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