Car Tires And Services At 1912 W Foxwood Dr: Firestone Complete Auto Care In Raymore

Welcome to Firestone Complete Auto Care at 1912 W Foxwood Dr! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1912 W Foxwood Dr
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #327692 Managed by Ramiro Chavez

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll inspect lights, headlights, the battery, and more. Additionally, our team believes in providing the best auto repair possible all at great prices and a quick wait time. Stop by our store today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(3.7 of 5) - 19 Reviews
1/ 5stars
by  
on November 30, 2015
I made a 1:00 pm appointment at about 10:00 am with the store manager arrived a little early 12:50 maybe 1:45 pm still no tires 2:00 pm Yukon on rack with running boards flexed up 2:15 pm least experienced kid still looking for impact, I assume 2:30 pm assistant manager lets me know front brakes need attention(thanks, where's my tires?) 3:15 tires are on(sweet, where's my Yukon?) 3:30 pm found my Yukon, its on the alignment rack for some reason 3:45 pm Assistant manger tells me Yukon could use alignment(funny, it drives straight and no wear patterns on tires) 4:00 pm finally out the door with new tires and greasy tires and floor boards from the mechanics.(bonus!) Tim the assistant manager is doing the best he can with what the store manager gives him to work with. Not enough help for the number of customers. Store manager made my appointment just to get me in the door knowing his guys were too busy. Store manager before my process was very far along. Better management would equate to happier customers and more profits in the long run.
1/ 5stars
by  
on November 10, 2015
Was told I needed over two thousand dollars worth of work done on my car. Which was not true very dissappointed in this location. I had taking my car to a local dealership and was told everything firestone had recommended had been done. Also had purchased the pre purchase inspection on the car I was getting ready to buy. So again very dissppointed not exculding very upset for been lied to by someone whos suppose to be a professional.
4/ 5stars
by  
on October 17, 2015
I have gone there a few times to have my old battery checked. They have always been good to take the time to test it and not be pushy to try to sell me a new battery when I didn't really need it. Since I was starting to have some trouble with the battery, I decided to replace it before the cold weather sets in. I have been extremely pleased with the service up to now, but when I went to pay and check out. The person taking care of my paperwork took a call and devoted his entire focus to the caller and ignored me. It was as if he had my money so I no longer mattered. I understand being busy, but take care of the customer in front of you. I would never treat my customers in my business this way. How rude!
3/ 5stars
by  
on October 5, 2015
Still same cracking sound coming after spending 800$....
1/ 5stars
by  
on August 17, 2015
I brought issues to the attention of the Manager at this Firestone regarding the charges and poor service on a 99 Escort ZX2 rear brakes. They overcharged for the brake shoes, which I found for $25 online, and did not adjust the emergency brake. In addition, I brought into question charges to replace the front brakes, which needed to be replaced, not the rear brakes. The manager, Roger, stated that he would credit my account given the poor experience. Turns out he never did anything at all. This was addressed earlier this month when I had an issue with the charges, wrote corporate headquarters, whom never responded to my inquiry regarding their pricing. Essentially, since Roger didn't keep his word, thus compromising his integrity; I will pay off the credit card amount and cancel the card. There are many places to buy tires and get oil changes, Firestone will not be one of them.
5/ 5stars
by  
on August 6, 2015
Had my oil change, same day service. They were fast and polite. Love brining my car there.
5/ 5stars
by  
on June 12, 2015
Car died on the side of the highway driving home on vacation. Had the car towed here late in the evening and they were able to get the vehicle in and recommend a hotel nearby. Service was completed on time the next day and at a reasonable price. Got home safe and only one day late thanks to these folks
5/ 5stars
by  
on March 12, 2015
I was in and bought new tires for my Honda accord. I drive from Springfield to KC on a weekly basis so I needed good reliable tires for weather. Very pleased with tires purchased my little car gets around like a champ in the snow!! Thank you!!
1/ 5stars
by  
on February 26, 2015
I initially started going to this location because it was newer than, and more modern than the Grandview location. But after a couple of visits I realized that I made a mistake. The middle aged female customer care rep there is less than candid in her dealings with customers and the young manager to be (as he describes himself) has no customer relations knowledge at all. It's all about Firestone, Firestone, Firestone. A dedicated Firestone customer for more than 30 years, I will never set foot in this location again. Grandview location and employees, you are a site for sore eyes!
5/ 5stars
by  
on February 26, 2015
Use them for my car and my wife's car. Have always had good reliable service from them. If something is not right they will make it right for you.
4/ 5stars
by  
on February 8, 2015
I get all of my checkups at this location. Very knowledgeable group.
5/ 5stars
by  
on February 3, 2015
Just great customer service and go above and beyond!!
5/ 5stars
by  
on February 2, 2015
Used them 2 months ago will recommend to my friends and colleagues
5/ 5stars
by  
on January 25, 2015
FAST. HONEST and FRIENDLY people always very fair.
1/ 5stars
by  
on January 24, 2015
Friendly but very poor service. They screwed up two vehicles now. Twice screwed up simple oil changes.
5/ 5stars
by  
on January 23, 2015
It's been awhile since I have been in the store. But I will only go to this one and Michelle is the best.
5/ 5stars
by  
on January 23, 2015
I was really happy with my last oil change, they got me right in and out. My son took his truck for an oil change and that went ok, but they always change the air pressure in the tires, which on his truck caused his light to come on and it didn't go off until we put more air in it and it warmed up outside. I love Firestone company and the Raymore store I just wish they would only do what we asked them to do.
5/ 5stars
by  
on January 23, 2015
Great service for oil changes. Least expensive when needed synthetic oil compared to other shops
5/ 5stars
by  
on January 22, 2015
I had a 2002 dodge Durango and they went beyond any other shop to repair it. The price was good and their services were outstanding. I was so please I bought their entire staff food catering. Raymore/Belton has the best Firestone. Thank you guys

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