Car Tires And Services At 1182 Elizabeth St: Firestone Complete Auto Care In Liberty

Welcome to Firestone Complete Auto Care at 1182 Elizabeth St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1182 Elizabeth St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #20990 Managed by Christopher Gattshall

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll examine fluid levels, air filters, hoses, and more. Additionally, we're dedicated to delivering the best quality service possible, at affordable prices and a short waiting time. Come in today or plan your appointment online or by calling (816) 368-2649.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.3 of 5) - 39 Reviews
5/ 5stars
by  
on April 22, 2016
The staff are always pleasant and helpful. Work is always excellent!
5/ 5stars
by  
on November 29, 2015
As a female, it's sometimes difficult to trust whether or not I'm being taken advantage of. I've been taking my car to this store for nearly 10 years and I have only ever had 1 issue with my car not being repaired properly the 1st time. I never feel pressured into getting a service I'm not sure I need. I feel confident the mechanics are qualified. My only issue with this location is the store being located in a very small space and parking is limited. Sometimes getting in and out of the parking lot can be a problem. I'm sure they would love a fancy new place with lots of room. The interior was just recently updated and looks very nice. However, the lot still leaves much to be desired.
5/ 5stars
by  
on November 9, 2015
They are always happy people who want to help. Very pleasant and prompt. I'll be back!!
3/ 5stars
by  
on November 2, 2015
About a month ago, I took my wife's car to our local firestone dealer to get the tires balanced. I don't normally drive the car as it is used by my wife. She took it in to our dealer the next week for regular service and they found a tread separation on the back tire. I knew the tires were approaching time for replacement. I went back to the firestone dealer for a quote and decided to have them replace the tires. I ask them to look at the back tire carefully and they found it was bad just as the dealer had said. They were apologetic and gave me the cost of the lifetime balance as a credit. That was fine and the main reason I went back there. These kinds of things should not happen though as we must be able to trust the quality of service on vehicles and especially a woman's car who might be caught alone with a problem. Anyhow, you asked and I hope I told you so you can understand.
4/ 5stars
by  
on October 31, 2015
Front end alignment was easy to understand what were the adjustment done
5/ 5stars
by  
on October 30, 2015
Had a flat tire in my driveway before heading out in the morning. After my son was able to get air into it and found the nail I had run over, I was able to get to Firestone to get it fixed. They were extremely busy but I was assured they could get to it within an hour. Before the hour was up, I was on my way. Thanks for the great service.
5/ 5stars
by  
on October 27, 2015
Fair price for brakes and rotors done fast I would definitely recommend the Liberty, MO location.
5/ 5stars
by  
on October 21, 2015
My car i purchased from the dealer has been at firestone for everything so I made that same choice . I received great service all the way to picking it up ,james was my mechanic, he was so nice and friendly all the staff was also . I called my husband and told him, in turn my also received great service also. We enjoyed them and we will be returning.
1/ 5stars
by  
on October 8, 2015
They refused to give me an alignment because they said I needed a new pitman and idler arm and gave me a bid for 800.00. I immediately took the vehicle to get inspected elsewhere and they found there was nothing wrong with the pitman and idler arms. I've heard similar stories from my neighbors. Will not be going back there.
4/ 5stars
by  
on September 22, 2015
called at 10 a.m. got there at 3 p.m. out ar 4 p.n. Great Service
5/ 5stars
by  
on August 6, 2015
They all are very willing to check tire pressure at any time and give advice, helping us to prioritize the needs on our vehicles.
4/ 5stars
by  
on July 11, 2015
We use Firestone for tires and inspections. We always have had excellent customer service and really appreciate the quality craftsmanship completed by James, one of the mechanics there. The tire prices are a little high but Firestone will match competitor pricing. We will return.
5/ 5stars
by  
on July 6, 2015
I went to them about a week ago and they were very friendly, courteous and asking me questions and giving me answers to my concerns. I am very happy with the service and will continue to go there.
1/ 5stars
by  
on June 8, 2015
Had the oil changed on My Sisters car before a recent road trip. We get 30 miles outside of Denver and Oil pressure light comes on. No where to stop except one exit with just a fuel station and no services. I check Oil cap and look underneath and at the back end of car for any hint of leaking oil anywhere nothing was found I immediately pull dip stick and am shocked at how full it appeared, I immediately wiped with a rag and reinserted the dip stick and checked again and couldn't believe my eyes at how much over filled it was.....To Make this story shorter I limped the car into Denver had a Firestone within blocks of where I was staying they were eager to help had Oil drained and refilled they said everything would be good but We were still worried being 600 miles from home...Not the way to kick off a Road trip that's for sure!
5/ 5stars
by  
on May 31, 2015
Prompt, knowledgeable people and the service was great!
5/ 5stars
by  
on May 3, 2015
I went in to have 4 tires replaced. I am not very car savvy, but the guys at Firestone broke it down & made sure I understood everything that they were going to do to replace my tires. While I was out, they called to let me know about things here & there that they had noticed (my radiator has a leak). These were things I knew about already, but it was nice to know that they took the time to check my car over. They let me know what needs to be fixed & how long before those things became critical. They definitely care about your safety. I had a wonderful experience, the staff was friendly & accommodating. I feel safe knowing that I can leave my car in such trustworthy care. I will definitely be coming back.
4/ 5stars
by  
on March 23, 2015
The staff at this location are knowledgeable, and they treat me with respect. The only downside is the parking lot. They seriously need more space.
5/ 5stars
by  
on February 27, 2015
Got in, got out, very efficient! That is exactly what I needed for our regular tire rotation & balance.
5/ 5stars
by  
on February 26, 2015
Before I went to Firestone, I used any service I could find with a coupon, then I went to them with my coupon which I found they would honor and after servicing, I was hooked...
5/ 5stars
by  
on February 26, 2015
About two weeks ago my Wife said the right turn sign was flashing fast. It turned out to be the back bulb was bad. I had stopped at another shop on the way from dropping of the wife at school to get it fixed, and they said it would take about an Hour and half to get fixed and run about $74.00. I called Firestone and got an appointment and took it in and they had it done in about 25 minutes and it coat me about $20.00. These guys are great and do great and honest work. I'll go back again and again for there service.
5/ 5stars
by  
on February 26, 2015
Professional, helpful, and honest staff. Highly recommended!
2/ 5stars
by  
on February 25, 2015
Not so sure that everything they say needs to be done ...needs to be done! I'm losing faith. I trust my dealer more to give me a fair price and do only what needs done! And to do it right!
5/ 5stars
by  
on February 19, 2015
My Neon has had many visits to Firestone over the years, and the service has always been superb. Knowledgable and friendly staff.
5/ 5stars
by  
on February 5, 2015
One can expect and receive a prompt friendly greeting, explanation of any repairs, and excellent care of one's vehicle. It's a busy place, so make an appointment.
5/ 5stars
by  
on February 2, 2015
This Firestone store has yet to let me down! They have always made an effort to get my car and truck repaired in a reasonable amount of time
5/ 5stars
by  
on January 27, 2015
I was just there and all was good. Eric did a great job.
5/ 5stars
by  
on January 27, 2015
I've been a customer of this location for over 15 years now. I've purchased tires, and had lots of normal servicing done. Employees are well-trained, and they keep you informed about the status of work being done. I recommend this location to anyone needing tires or repairs.
5/ 5stars
by  
on January 26, 2015
I used them in 2014 and was satisfied with their courtesy, prompt attention, and effective service.
2/ 5stars
by  
on January 25, 2015
Every time I went in for something simple they tried to sell me some big job. Maybe it's because I'm a woman, I don't know, but they tried to sell me a winter maintenance service 3 months after I had just had one. They tried to sell me a brake service when they had just checked the brakes 3 months earlier. All it was was low fluid, which they probably didn't top off in the winter maintenance package. I won't go back.
5/ 5stars
by  
on January 25, 2015
The Liberty Firestone is awesome. We will never go anywhere else for tire service. They always take great care of us. I would recommend them to anyone.
5/ 5stars
by  
on January 25, 2015
I am a woman and I am happy to say that I did not once feel as if I was being offered products I did not need!! The gentleman thoroughly explained each product that was recommended and why I needed it. If it was something that wasn't urgent, they let me know that too. Two other females came in while I was there and they treated them the same way. Thank you Liberty Firestone for being honest and awesome!! You have a returning customer!!
3/ 5stars
by  
on January 24, 2015
Have used this location for nearly 20 years. When I first arrived in the KC metro area I used them for a state inspection. In 2002 I purchased a set of Firestone Affinity's, it ws a OK experience. In 2005 I purchased some TOTL Bridgestone tires and would rate that overall experience at 2 stars. The product was fine but the manager at that time(Alan) swore me off of this location since 2006. Now to the present, in January of 2014 I purchased a set of Firestone Destination LE2's for my Toyota Tacoma. It took three visits after the initial install to get them balanced properly. On the 4th visit a new manager was there, and my balance problem was finally resolved. The tires needed to be "Road Force Balanced" they said. I do actually know what this is, as I mentioned it to the previous manager(JD) on the second visit as a possible solution to correct this problem. He did not think it was necessary. I did not say anything to the newest manager except that I was not happy with the set of tires I recently purchased. With this fragile confidence in place I decided to have them do an alignment. The alignment went off without a problem, and improved the steering accuracy of my truck. With that being said, I am sorely disappointed with the Destination LE2 tires. The reason I even went back to Firestone was that the OEM tires on my Tacoma were the original Firestone Destination LE's. They were the best tires I have EVER owned. Wish I could say the same for the new LE2's. They ride much harsher, flat spot when cold and have poor dry traction, They are the easiest tire to spin I have ever encountered. Yes, I do keep about 150 lb of sand tubes in the bed of the truck, and rarely let the tank get below 1/3 full. These are a VERY poor imitation of the original. It's soon going to be time for a rotation and balance check. Wish me luck.
1/ 5stars
on January 24, 2015
Took a vehicle in for inspection and it failed for very obscure part. I didn't trust the mechanics explanation for the failure so I took it to a dealer which passed the vehicle including the part in question. I won't be making the mistake of using this place for future service.
5/ 5stars
by  
on January 24, 2015
I have been into this location several times in the past year and have been treated so well I would never go anywhere else. I appreciate the service and attention to detail. I drive a lot and I need a service team that helps me monitor all the services I will need to keep my car safe and in good shape. Having work on your car is never fun but this is as good as it gets. Thank you!
4/ 5stars
by  
on January 23, 2015
I seldom have a problem with scheduling appointments or vehicle being ready in allotted time as I usually wait at the site. Fortunately my repairs have been minor but I have confidence in having Liberty Firestone do any sort of work on my car
5/ 5stars
by  
on January 23, 2015
We won't take our cars anywhere else for service! The very best mechanic works there! Hint: He's the head mechanic there! We trust him explicitly with our vehicles and recommend others ask for him when they go there!
5/ 5stars
by  
on January 23, 2015
I have dropped off my car and friends cars and they have been very quick and trustworthy. Its a rare thing these days to feel comfortable taking your car in, so I'm glad I found them.
4/ 5stars
by  
on January 23, 2015
I think over all we are happpy, what bugs us the most, they do not check or fill all the fluid levels, we do not do that, so we expect that to be part of the service. They do not reset the service engine lights. Sometimes the men at the deck can be cocky and try and make us feel stupid, not sure where that comes from, we are older people and have been around the block with ours cars, so please, we do not need that kind of conversation. They do a great job overall, these are little things that can be changed.
5/ 5stars
by  
on January 23, 2015
I've been using the Liberty location since I moved here over 6 years ago and the service is always great. Its easy to make an appointment and they are always prompt and friendly.

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