Firestone Complete Auto Care: Your Source For Tires And Repairs At 320 Sw Ward Rd In Lees Summit

Come in to your nearest Firestone Complete Auto Care at 320 Sw Ward Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

320 Sw Ward Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #7730 Managed by Brandon Thorpe

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our trained technicians will give your car a free courtesy check. We'll inspect lights, wipers, belts, and more. Additionally, we're dedicated to delivering the best quality service possible, at affordable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or plan your appointment online or by calling (816) 272-8104.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.8 of 5) - 27 Reviews
    5/ 5stars
    by  
    on May 16, 2017
    A very professional staff that is respectful of customers time and money
    5/ 5stars
    by  
    on May 10, 2017
    Nathan and the Team there are really great. They always exceed my expectations . They keep me updated. I know my car is in the best possible hands with them.
    5/ 5stars
    by  
    on December 28, 2016
    As someone who has worked in customer service their entire life, I greatly appreciate those who go out of their way to take care of customers. I had gotten off of work late and missed my appointment, but Clayton and Darren were still willing to stay and take care of my oil change. Even as late as I was, they never made me feel rushed or as if I was inconviniencing them. The oil change itself was also completed very quickly. I will recommend this location to everyone I know. Thanks so much, guys. Keep up the hard work!
    5/ 5stars
    by  
    on August 17, 2016
    Fantastic personalized service. Clayton & James are a team that Firestone should be proud to have working for them. Both of them took the time to explain the needs and benefits of the repairs as well as explained the dangers of not performing some necessary maintenance.
    5/ 5stars
    by  
    on June 22, 2016
    Its great service.......
    4/ 5stars
    by  
    on December 7, 2015
    Customer service needs work. Rest of it was good..
    5/ 5stars
    by  
    on November 23, 2015
    Firestone in Lees Summit, has taken great care of me twice now. I will go back.
    5/ 5stars
    by  
    on November 1, 2015
    very professional. impressed how customers were treated. knowledgeable, prompt, courteous service.
    5/ 5stars
    by  
    on October 18, 2015
    I had an issue going on with one of my vehicles and they got me all cared for in a timely manner!
    4/ 5stars
    by  
    on October 5, 2015
    I purchased my tires here and recently noticed one of them was running low on air--I took it by and they checked it, fixed it, checked the others and we even ended up purchasing another service from them that we were also pleased with (they replaced my broken passenger side mirror).
    5/ 5stars
    by  
    on September 22, 2015
    With new tires and still a little shake I went back for alignment and now have more confidence in the new easy roll I am getting. I shopped at a nearby grocery store and my car was ready in less then an hour. Very impressed with the shop manager and his help on my vehicle...
    1/ 5stars
    by  
    on September 21, 2015
    After being a loyal customer for well over a year, and spending several thousand dollars, I'm extremely disappointed to report a theft. I dropped off a car to get an oil change and when I got it back there were items missing along with change from the center console. I called and the response was horrible. I will not be taking my car to this location again, and to top it off, after a routine tire rotation there is now an unexplained grinding coming from the two rear tires. Unfortunately I have a few lifetime plans that will not be reimbursed.
    5/ 5stars
    by  
    on September 8, 2015
    I always receive a smile from everyone at this location. They went above and beyond to make sure I was aware of any unsafe items with my car (bubble on tire). They never try to sell me something that is not needed. Thank you!
    5/ 5stars
    by  
    on August 14, 2015
    Brandon and his team are just simply awesome!! My car is older so it has old age ailments. I bring in the car and they always get it fixed. They listen to me, explain things to me, and have always been reasonable with cost. I highly recommend this store for all your automotive needs!!!
    5/ 5stars
    by  
    on July 6, 2015
    We came in for a "routine" lifetime rotation and alignment with a very worn tire and were able to get a complete system check that lead to an upgrade in tires as the manufactures suggestions were not proving to be ideal, I feel we very well taken care of on a very busy weekend.
    5/ 5stars
    by  
    on April 28, 2015
    Bought new tires and signed up for the alignment program, not just for this set of tires but the life of the car...WOW!
    5/ 5stars
    by  
    on March 19, 2015
    Use the guys regularly for our autos, and they are always very cheery
    5/ 5stars
    by  
    on February 26, 2015
    I've been going to this Firestone for the last year or so and always get great service. The guys are nice and explain things. Present the options but don't feel pushy or like they're just trying to sell you more than you need.
    5/ 5stars
    by  
    on February 21, 2015
    I had a pinhole leak in a tire. They were able to get me in right away and it was fixed within an hour. Great job!
    5/ 5stars
    by  
    on February 2, 2015
    With coupon, synthetic oil and filter change for under $20
    5/ 5stars
    by  
    on January 26, 2015
    They took great care of us, as always. A simple repair, but they handled it in a timely manner and for a fair price.
    5/ 5stars
    by  
    on January 25, 2015
    Brought the car in early in the morning. They ordered the replacement wheel and had it delivered by 1:00 pm. They remounted the tire on the new wheel and did an alignment. It was all completed by about 3:00 pm. That is service.
    5/ 5stars
    by  
    on January 25, 2015
    I have bought several sets of tires from this store with life time rotation, balance and alignment. they have been great about finding me the best deal.
    5/ 5stars
    by  
    on January 25, 2015
    Whenever I take my car in for service, they will suggest car care that needs to be done. Some people think they are trying to get note money out of me, but I think its to keep my car tunning its best. If I don't want it done, they are good with that too and do not pressure me into it. I really like MY Firestone!
    5/ 5stars
    by  
    on January 25, 2015
    You guys have taken awesome care of me and my 2006 Kia Spectra. I have finally found a place that I trust with my car and explains things well and reasonable pricing for services.
    5/ 5stars
    by  
    on January 23, 2015
    I had purchased a set of Bridgestone REVO 2 AT tires 3 years ago and take it in for regular tire rotations. The center on the treads started to crack after 45,000 miles. My Firestone in Missouri told me just guessing I could warranty them and give you a small credit. He really didn't give me the time, because to warranty the tires you need to enter all the information and the measurements etc. While traveling through Ohio I passed by another Firestone since the tires were becoming a concern on the long trip. No spoke to the manager about my tires and without question took the time to look up my records and measure all my tires and enter all the data and give me a out of pocket replacement cost. It ended up being very fair and they replaced all 4 tires for me. It was an Awesome experience. To bad not all locations are the same. I highly recommend this location for exceptional customer satisfaction.
    5/ 5stars
    by  
    on January 22, 2015
    Brandon and the guys are all experts at what they do. NEVER have had a bad experience there.!

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