Firestone Complete Auto Care: Your Source For Tires And Repairs At 7575 Wornall Rd In Kansas City

Welcome to Firestone Complete Auto Care at 7575 Wornall Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

7575 Wornall Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #8087 Managed by Darren Mcbrayer

HOLIDAY HOURS

Please note our hours for July 4th

  • 07/04 Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine oil level, wipers, the battery, and more. Plus, we're dedicated to delivering the best quality service possible, all at great prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

    Customer Reviews

    (4.1 of 5) - 30 Reviews
    5/ 5stars
    by  
    on April 22, 2017
    My old car had more than one or two problems, but I'm pretty confident that all of the immediate needs were taken care of so I won't have to worry about break-down or finding the car undependable.
    5/ 5stars
    by  
    on April 20, 2017
    All employees were very personable and went the extra mile to make the wait for me, and especially my young daughter, enjoyable.
    5/ 5stars
    by  
    on April 3, 2017
    Perfect The staff and Nick got me in and out in a very timely and professional manner and the charge was very fair. Thanks. Ric Delaney Kansas city
    1/ 5stars
    by  
    on March 17, 2017
    Went in to get an oil change and a rotate and balance on my tires. Got a call from the service writer saying I needed tires. My LF had a nail in it that could not be repaired and a right rear that could. I wanted to price shop so I went to a local tire store and told them I needed tires, they asked why as my tread wear was only at 50%. Explained to the what Firestone said about the two tires and nails. They checked all 4 tires and found NO nails, my tires are fine. This deceit is the exact thing that makes people NOT trust auto service providers. This person, for one, will never do business with Firestone again, for anything.
    5/ 5stars
    by  
    on January 3, 2017
    A perfect experience. Cory did a swell job on the alignment and even found a bulb out during the courtesy check. Darrin had me in and out with two new tires,mounted, and balanced. The free coffee was swell also while waiting in a comfy waiting room with t.v. I cannot say enough about the way I was treated by the staff and management. The pricing was fair and their competence level was like I said above "perfect" . Ric Delaney, Kansas City, Missouri.
    5/ 5stars
    by  
    on August 28, 2016
    The staff got in in and out in a jiffy . Perfect on the repair of my complicated Mercedes brake light . The store was clean and neat with free coffee and wi fi. Darren, Kateryn and Andrew and their team can be trusted to do the right thing for me the coustomer. Price was half what the dealership would of charged me. Even did a full inspection of my car. Swell spot location where you can go to several nice stores or have breakfast and lunch!
    5/ 5stars
    by  
    on July 28, 2016
    This firestone has always been willing to drop everything they are doing to help me. Always friendly and quick service. I have saved enough money here to buy a new engine. These guys, and gals are the best of the best.
    5/ 5stars
    by  
    on June 21, 2016
    1/ 5stars
    by  
    on May 6, 2016
    AVOID. AVOID. AVOID. There is the most rude and condescending woman that works there that I will never return. Lots of places to buy tires and have auto work done than at this location! Take your attitude and shove it!
    1/ 5stars
    by  
    on April 19, 2016
    I took my car in for an oil change and tire rotation and balance and to get a state inspection on my vehicle. I was there for almost 4 hrs and by the end the technician was telling me I needed almost $3000 worth of work before they could pass my car for the inspection. I didn't have time for any more work that day so I took the car home. I took it to another shop on Monday and it passed inspection with zero work then I took the car to my normal mechanic and he said I didn't need any of the work this Firestone was requiring to pass the inspection and told me this location was notorious for this kind of thing. I will never go back to this location and will tell anyone who asks not to go as they tried to extort $3000 from me in unnecessary work. This should be illegal.
    5/ 5stars
    by  
    on March 30, 2016
    Clayton and crew are customer and service oriented. Clayton knows his products, service capacity, capacity and has earnedmy trust. This store is convenient and accommodating. Number one in my opinion.
    5/ 5stars
    by  
    on December 16, 2015
    I am pleased by the prompt and knowledgeable service at the Waldo shop in Kansas City. The staff has been very helpful in keeping my admittedly "over-the-hill" car in good running order.
    3/ 5stars
    by  
    on December 5, 2015
    Employee's were friendly and professional not sure I all the work performed was necessay - pricing is high in comparison to other shops. we were in a bind and did not have much choice.
    5/ 5stars
    by  
    on November 26, 2015
    "Cat" or Cathryn was my lady. She was awesome. She recommended the four things I had done. I trust her and will return because of employees like her.
    2/ 5stars
    on November 9, 2015
    DO NOT use the online appointment system. It means NOTHING. Staffed so low an oil change takes two hours. Great staff - just plan on dropping your car off ALL DAY or spending at least two hours for an oil change.
    5/ 5stars
    by  
    on October 11, 2015
    I appreciate the ability to reserve service online and to know that I am expected when I arrive. The service was done well and done quickly. I use them for all my maintenance needs.
    3/ 5stars
    by  
    on September 12, 2015
    I was charged $21 dollars to replace a fuse but the power outlet still doesn't work
    5/ 5stars
    by  
    on September 8, 2015
    Very friendly and helpful! Great first time in for regular maintenance. Will definitely go back next time.
    5/ 5stars
    by  
    on July 29, 2015
    I must say these folks really know what they are doing! They were on time and on budget (quoted me the price) . They called me up to see about a minor issue discovered on their courtesy inspection and I was greatful they did. I could mention the wonderful mechanic by name but it seemed the entire facility was full of friendly and well trained folks. I have complete trust in this swell shop. †hey even had free coffee in the waiting room.
    5/ 5stars
    by  
    on July 20, 2015
    Jesse and his crew were kind, personable, and genuinely interested in helping me out a few weeks ago when I was in a bind travelling through town. They totally exceeded any expectations that I had! Thank you guys!!!
    5/ 5stars
    by  
    on June 18, 2015
    They got my a/c working and also inspected my brakes. I was happy with the communication and I feel like I can trust what they tell me needs to be done.
    5/ 5stars
    by  
    on May 30, 2015
    This store took care of us and was able to accommodate our schedule. Thanks
    2/ 5stars
    by  
    on May 6, 2015
    for some reason my car didn't make it into the shop until I went and stared inside. FOUR of the employees were just standing around on their phones texting for 15 minutes before they brought my car inside. There was only one person in the building besides me and I had an appointment. But still had to wait while they texted and made jokes over the intercom system every time someone called. One guy at the front yelled to the back that they need to tell the person on the phone to stop calling! I will not be returning to this Firestone location.
    5/ 5stars
    by  
    on February 26, 2015
    I purchased three tires for my extreme grocery getting machine 2011 Jeep Compass "The Rally Jeep". Even though that particular day was colder than a Christrmas Day in Antacrtica, I enjoyed my afternoon at Firestone. I was greeted by a guy named Chris P. Chris P was an outstanding salesman with more knowledge about rubber donuts than I have about donuts, or rubber. He was very professional and represented the high standards that Firestone stands for. I look forward to returning to this particular location one day and receiving service on my "Rally Jeep". Until then, keep the rubber side down Firestone!
    5/ 5stars
    on February 6, 2015
    Had a routine oil change and tire rotation. Ask the boss to help figure out how to eliminate the faulty oil change warning display on my Lexus dashboard. She took the necessary time to figure it out. Good to go. Thank you.
    5/ 5stars
    by  
    on February 3, 2015
    I'm really satisfied with the service I recieved also the merchandise.
    5/ 5stars
    by  
    on February 3, 2015
    I have been going to Clayton at 75th and Wornall for several years. He watches out for me with regard to my car. I went in for an oil change and tire rotation and he found issues with my rear brakes. It was serious and I had no idea. I feel safe in my car because of the great care I get from Firestone and Clayton.
    4/ 5stars
    by  
    on January 26, 2015
    Always do a nice job providing service with a smile.
    4/ 5stars
    by  
    on January 25, 2015
    The check in crew is very helpful with getting what they need and what I need. Don't know any of mechanics but have been satisfied with the work they had done on my vehicles.
    1/ 5stars
    by  
    on January 24, 2015
    I am not a big fan of the Firestone store in Waldo. I grew up in Waldo and have had past unsatisfied experiences with this store. My husband insisted on buying his tires at Firestone a year or so ago, though I strongly asked that we find another store to buy his 4 new tires. We were supposed to receive a $100 Visa card with the purchase of the tires and the agent agreed to make sure we got the correct information to obtain the $100 gift card. We did not get the information and when we did, it was too late to get the $100 git card, which really bothered me and reminded me of the kind of service I had received in the past. When we went to have his tires rotated, we didn't feel that our past purchase was appreciated. The representative was more interested in what they could find to fix on our car to rack up a large bill. I do not like the attitude of a few of the front desk representatives, especially one of the women who's name I wish I knew. My husband has road hazard with Firestone and has a slow leak. We so dread dealing with them again, that we continually have put off making an appointment to get it fixed. People work hard for their money and want to feel appreciated when spending their money at a store. Customer service is one of the most important things in business.

    Find The Firestone Complete Auto Care Location Nearest You