Car Tires And Services At 13620 Washington St: Firestone Complete Auto Care In Kansas City

Welcome to Firestone Complete Auto Care at 13620 Washington St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

13620 Washington St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #320371 Managed by David Duffield

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates will give your car a free courtesy check. We'll inspect lights, suspension, hoses, and more. Additionally, we're dedicated to delivering the best quality service possible, all at reasonable prices and a quick wait time. Visit our location today or plan your appointment online or by calling (816) 298-9299.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 15 Reviews
1/ 5stars
by  
on October 20, 2015
I USED THE SERVICE LAST WEEK AND THEY ACCEPTED MY CAR AND CHARGED ME FOR A PUNCH OF STUFF THEN THEY TOLD ME EXCUSES! THEY COULD HAVE JUST TO NOT ACCEPT THE CAR FROM THE BEGINNING.
3/ 5stars
by  
on October 14, 2015
The service was ok. The staff could be a little more friendlier. I received an oil change and a plug in my tire. This was almost 100.00 bucks. Smh
5/ 5stars
by  
on October 7, 2015
Once again these guys came through. I definitely recommend this store at 135th and Stateline.
5/ 5stars
by  
on September 16, 2015
I visited store #320371 in Kansas City, MO 15-Sep-15 to get a value stem replaced on a tire. I received GREAT customer service from Ralph (sorry no last name as it is not on his shirt). He was very professional and took care of me within 15 minutes and I was on my way. I worked retail for years and it's great to see some still go above and beyond. Thanks
5/ 5stars
by  
on September 15, 2015
I purchased tires 2 years ago and couldn't be more pleased with the tires and service I've received. I get my oil changed and tires rotated every 4 to 5000 miles. I'm always treated well and I'm always out in an hour or less.
5/ 5stars
by  
on August 9, 2015
I for once, felt no pressure from trying to be upsold, felt very respected, was treated like an adult with a brain and was very, very happy with the service and parts including tires & ac charge and all the other little things I asked to be inspected.
5/ 5stars
by  
on June 11, 2015
I actually went to two ther tire stores before going to Firestone. Both of these stores said it would be three hours and acted like they could care less if they had my business. I went to Firestone and a completely different experience. Firestone was just as busy, they worked on my car in a timely manner and were very helpful and seemed to really appreciate the business.
5/ 5stars
by  
on March 2, 2015
My Firestone team Dave, Brian and Richard, keep my old truck in tip top running condition. Thanks to them my 19 year old vehicle, with over 250,000 miles runs great. Couldn't ask for a better team.
3/ 5stars
by  
on February 3, 2015
Suggested new shocks and struts though car drove fine and tire sensor when not needed.
5/ 5stars
by  
on February 2, 2015
Good service very fast exceeded my expectations Very pleased
5/ 5stars
by  
on January 24, 2015
Long time user Any problems rapidly remedied. Xxxxx
4/ 5stars
by  
on January 24, 2015
They always get our vehicles done when they say. We like the service
5/ 5stars
by  
on January 24, 2015
the team lets you know what is needed for your car but doesn't pressure you for a sale! That is what makes me go back again and again!!
5/ 5stars
by  
on January 23, 2015
I would recommend the Martin City shop in particular to anybody. I have been using their shop for two years now for any service I need done on my vehicle, and have had ZERO complaints. They are very professional, knowledgable, and affordable. My car never smells and is just as clean as I left it when I get it back. I have never had to wait for an unreasonable amount of time while my car is being serviced. Overall great shop to do business with.
5/ 5stars
by  
on January 23, 2015
I came in to have my oil changed. They were very friendly and accommodating on the phone when I made the appointment. When I got there, they were ready for me and serviced my car quickly. They explained what they had done and had me on my way in no time.

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