Firestone Complete Auto Care: Your Source For Tires And Repairs At 703 Business Loop 70 W In Columbia

Welcome to Firestone Complete Auto Care at 703 Business Loop 70 W! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

703 Business Loop 70 W
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #9490 Managed by Tim Dehart

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our auto care teammates can perform a free courtesy check. We'll examine lights, steering, hoses, and more. Plus, we're dedicated to offering the most consistent service on the market, all at reasonable prices and short wait times. Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.8 of 5) - 63 Reviews
5/ 5stars
by  
on May 6, 2016
Absolutely love these guys. They do it right the first time, and treat their customers great.
5/ 5stars
by  
on April 11, 2016
Excellent service -- I had no appointment and didn't have to wait. They were thorough and very friendly. The service was prompt and without any headaches. I do not hesitate to come back.
5/ 5stars
by  
on December 25, 2015
Thanks again guys! Firestone will definately be the next stop on my auto to do list! lets hope thats later than sooner:) seriously though i appreciate the great service, happy holidays... Chuck
5/ 5stars
by  
on December 16, 2015
It is never a good time to have car troubles, so it is wonderful to have Firestone cause they take such good care of their customers and they make it quick and easy.
5/ 5stars
by  
on November 30, 2015
I was able to have my tires replaced early Sunday morning pretty quickly and they worked with my schedule. Good prices and nice employees.
5/ 5stars
by  
on November 30, 2015
TIm and his staff were great! Helped us out with both of our cars in a 3 day period. Will definitely return for future service.
5/ 5stars
by  
on November 23, 2015
Tim, Ryan and the other guys at Columbia Firestone always do an outstanding job.
2/ 5stars
by  
on November 16, 2015
I went in to have a tire repaired and was told I had to replace the valve stem(which was not needed). The nail was not near the valve stem. Was told it always has to be done. I was charged $$ something for this. I have used ,(which does not charge to fix a tire) as my usual repair store, but there is not one here, so I took a chance. I was floored to say the least!!!! I will not use them again!!!
5/ 5stars
by  
on November 13, 2015
Technician was very helpful explaining the difference with synthetic oil and using what my car requires other than going for most expensive oil.
5/ 5stars
by  
on November 4, 2015
Got not only a great deal on tires but excellent service. The employees were very respectful and helpful. I truly appreciate their help and will be giving them my business from here on. Thank you!
5/ 5stars
by  
on October 30, 2015
My check engine light was flashing and my car was shaking so hard I could have made a frappe in it. My car was fixed and back to me in two days. I would definitely recommend them to anyone who has car issues.
5/ 5stars
by  
on October 16, 2015
The folks at Columbia, MO Firestone exceeded my expectations for servicing my daughter's vehicle. They were understanding with schedule changes and serviced her vehicle well ahead of expected time of completion.
5/ 5stars
by  
on October 6, 2015
I took my son's car in for inspection and repairs. Tim and staff were great to work with on the repairs etc. on a timely and affordable basis.
5/ 5stars
by  
on October 5, 2015
Went in to get tires and came out very pleased with the service and helpful advice.
4/ 5stars
by  
on October 2, 2015
Reline Vehicle..made appt. done couple hours. accept coupon I had. Thanks
5/ 5stars
by  
on August 6, 2015
Used them recently for new set of tires and alignment. They kept me up to date with everything and were very timely and efficient. Excellent, courteous and professional service. Would not hesitate to recommend them and will definitely use them again!
5/ 5stars
by  
on August 6, 2015
I have been going to Firestone for tires oil changes and repairs. The staff is always friendly and knowledgeable.
5/ 5stars
by  
on July 15, 2015
We needed set of tires before we could leave on a road trip. Contacted Firestone on line the night before . The store called me first thing next morning and explained they were booked solid. I explained my predicament and they told me to drop my car off at 9 that they would do there best. They had me ready to go at 10:30 and we were off on our trip! These guys define "excellent customer service!"
5/ 5stars
by  
on June 22, 2015
All four of our vehicles go to Tim at Firestone. For over 20 years, exceptional service and value. Always trust that they give me the best advise for my vehicles and they go above and beyond what is expected.
5/ 5stars
by  
on June 15, 2015
always use them,they took good care of what I needed done
5/ 5stars
by  
on June 14, 2015
Had tire problem on trip from Cleveland OH to Blue Springs MO on I70; found Firestone in Columbia MO nearest place to go to get a new tire. Even tho I got to store 10 minutes before closing, I was helped and had tire replaced. I was so grateful for the kind and courteous attention I received.
5/ 5stars
by  
on May 9, 2015
They never disappoint me at Firestone. They know their stuff! They are very helpful and show a dedication and caring to their customers that you won't get anywhere else. I refuse to take my vehicle anywhere other then Firestone in Columbia Missouri. Tim and Brandon helped me step by step figure out what was wrong with my car in a professional courtesy manner. The whole team at the Columbia store work fluidly together, I tell everyone I know who needs car repairs to go to Firestone. They are my first and only choice. Thank you
5/ 5stars
by  
on April 23, 2015
I have been taking my car to this Firestone service for over a few years. I have never had an issue. They go above and beyond and are a place I can trust.
5/ 5stars
by  
on April 21, 2015
I've been going to this shop for over a decade. I attribute the high quality of service at Firestone Columbia, MO to the manager Tim D. I think others would be in good hands if they go to this shop.
5/ 5stars
by  
on April 18, 2015
Always a great job by the guy at Firestone. The tires are now my 3rd set.
5/ 5stars
by  
on April 17, 2015
I have been taking my car there for 15 years. They are honest and reliable. They have taken good care of me and my family vehicles! Being able to trust your mechanic is priceless!
5/ 5stars
by  
on March 7, 2015
While my truck was in, the techs noticed a missing brace and two others were lose on my exhaust. After calling for approval, they fixed an issue that I had gotten used to. I have a much quieter truck now! While in there, they also diagnosed and fixed an issue that was causing a rush idle. I trust them with keeping my 17 year old truck on the road, and it is still running like new.
5/ 5stars
by  
on March 3, 2015
Explained everything and got my car done in a timely manner. Great guys.
5/ 5stars
by  
on March 2, 2015
They did just what I ask them to do nice the job was done right the first time
5/ 5stars
by  
on February 27, 2015
I have been going to Tim and the gang for over 20 years and always get great service. I trust their knowledge and workmanship and I am confident that the repairs they recommend. We have four automobiles and would not take them anywhere else for service and/or repairs!
5/ 5stars
by  
on February 27, 2015
I took my car in for an alignment. They finished it right on schedule and fixed the problem!
5/ 5stars
by  
on February 26, 2015
Went there to get brakes put on my 07 Silverado they showed me the condition of the front and rear brakes I would recommend to everyone
5/ 5stars
by  
on February 26, 2015
When I brought my car in for service, the manager made sure that all relevent information was obtained, performed the service promptly and then when picking up the car, explained exactly what was done and why. Great communication and service
5/ 5stars
by  
on February 26, 2015
The service at the Columbia location has always been outstanding. They provide excellent customer service!
4/ 5stars
by  
on February 26, 2015
The staff is always friendly and helpful. Nice guys doing very good work at a fair price.
5/ 5stars
by  
on February 26, 2015
They fixed what was actually wrong with my car not what another repairs service told me it was.
5/ 5stars
by  
on February 25, 2015
I had one of my vehicles serviced a few weeks ago and as usual received prompt and friendly service from Tim, Brandon, and their crew of technicians!
5/ 5stars
by  
on February 25, 2015
I know I can always trust them to be on time, make time for my car, and trust what they say my car needs!
5/ 5stars
by  
on February 4, 2015
my car is problem was very difficult to diagnose but they persevered until they solved the problem. it was very impressive.
5/ 5stars
by  
on February 4, 2015
I know I can get great service and be back on the road quickly. They check my truck to see if I need anything else done to eliminate problems.
5/ 5stars
by  
on February 4, 2015
Everyone is extremely helpful and the work is always completed when promised.
4/ 5stars
by  
on February 3, 2015
The service of this facility exceeds expectations. Consistently!
5/ 5stars
by  
on February 3, 2015
During the past year, I purchased tires from our local Firestone dealer for our two cars. The prices are competitive and the service has been superb, including the free tire rotation.
5/ 5stars
by  
on February 2, 2015
I've been going to Firestone for years for their honesty and great service. As a female I have felt that other repair shops were taking advantage of me but not Firestone.
5/ 5stars
by  
on February 2, 2015
They work with my schedule and give me quick quality service.
5/ 5stars
by  
on February 1, 2015
As always, great service, great advise and done in a timely manner
5/ 5stars
by  
on January 28, 2015
I have two vehicles that Firestone have serviced for years. One of the vehicles just turned 150K and is still going, thanks to Firestone service. The Firestone team is always professional and go out of their way to provide that little extra service. Highly recommend.
5/ 5stars
by  
on January 28, 2015
We have been using this store for sometime now and have been very impressed with the service that we have received. The staff is very professional and attentive with our car maintainance requirements. I highly recommend them and Firestone to my friends and family for auto service.
5/ 5stars
by  
on January 26, 2015
I have three personal vehicles and several company vehicles we have taken to Firestone on the Loop. There have been a couple times that the job/service required a return visit to complete..... but generally the guys there always have a proper diagnosis... and a timely repair. Tires, alignment or mechanical repair. I (we) trust Firestone on the Loop to get it done right, and within reason. I appreciate what Tim is doing there !
1/ 5stars
by  
on January 26, 2015
Took over two and a half hours for a scheduled tire rotation, and to fix one tire. When I got the vehicle back, three of my white walls were out, and one black wall was out. So at least one tire is on backwards from how it should be. it was also the most expensive free tire rotation I've ever had.
5/ 5stars
by  
on January 25, 2015
Tim and the staff have always been very helpful and provide excellent service.
5/ 5stars
by  
on January 25, 2015
I have been using the Firestone in Columbia since 2001 and I have always received great service. Tim and his group of technicians and service advisors have always been very honest and treated me great!!
5/ 5stars
by  
on January 25, 2015
I receive Excellent service every time I do business there!
3/ 5stars
by  
on January 24, 2015
The manager, Tim is very rude and short with me. He always seems too busy and stressed out. Ryan, one of the technitions, is very nice and personable. If you get to deal with him, you will have a great experience. If you get Tim, be prepared to have a bad experience.
5/ 5stars
by  
on January 24, 2015
Tim and his staff have taken care of cars for me for many years. I always know what needs to be done will be done when needed in the most efficient and cheerful manner. They are my stress-free, go-to car crew.
5/ 5stars
by  
on January 24, 2015
I came in with an emergency leak. I was greeted, worked in, and advised on several options I may wish to look into later once my immediate problem was addressed. It was a wonderful experience.
5/ 5stars
by  
on January 23, 2015
I had my car there in December for a minor repair. Got it back the same day like they promised. Everything went smooth.
5/ 5stars
by  
on January 23, 2015
The guys at the Columbia, MO location are very helpful. They offer me onsite on my vehicle and how to best maintain it. We go to them for everything!
5/ 5stars
by  
on January 23, 2015
They are very friendly and knoligable And love the card
5/ 5stars
by  
on January 23, 2015
I loved the service, my only problem was I wanted a snack and their was no snack machine. I asked about this and was told its corporate policy not to have them. I didn't understand because I saw a soda machine. I wish you would review this policy.
5/ 5stars
by  
on January 23, 2015
Had problem with one tire, dropped off and had repaired without replacement. Quick and easy, received a call that the work had been done and picked our car up and everything complete.
5/ 5stars
by  
on January 23, 2015
We began going to Firestone years ago when we were stranded out of town on a late Saturday afternoon with a flat tire. Firestone came through for us then and has given excellent service with friendly staff ever since.
5/ 5stars
by  
on January 22, 2015
Since I came to Columbia, MO, in fall of 1987 for my Ph.D. program, I have relied on Firestone in Columbia for my cars (work and personal) to be in good working order. I have been satisfied with their service, extra care, courtesy of their staff and prices, understanding and good mechanics work every time I have visited. When there have been issues, I have always felt free to ask why it was so, was given appropriate, non-defensive, courteous and complete answers.

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