Car Repairs And Tires At 12260 Natural Bridge Rd From Your Bridgeton Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 12260 Natural Bridge Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

12260 Natural Bridge Rd
Get DirectionsHours + Information
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #19798 Managed by Kevin Kedl

HOLIDAY HOURS

Please note our hours for July 4th

  • 07/04 Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll examine fluid levels, headlights, the battery, and more. Plus, we're dedicated to delivering the best quality service possible, all at great prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

    Customer Reviews

    (4.4 of 5) - 24 Reviews
    5/ 5stars
    by  
    on May 7, 2017
    Desmond gave great customer service and was very professional.
    1/ 5stars
    by  
    on December 9, 2016
    Monday Dec 5th I made an appointment for service next day at 8:00 am. Did receive a confirmation that same day. I requested an oil change, check if tire rotation and wheel alignment were necessary, had purchased a lifetime alignment for my 1991 Pontiac Formula. We received a call later in the day on Tuesday Dec 6th saying that they were not able to do the wheel alignment because the wheels were not moving. Did not retrieve message until later that evening so I did not pick up the car until the next day. On Wednesday Dec 7th saw that the car was parked on the lot, went in and got the keys from the manager, paid for the oil change and then I was informed of the problem but was told that they didn't know how or why it happened. I put the car in drive and reverse and there was a terrible grinding noise. I went back into the shop and was very angry but got no response from the manager. I had the car towed to another repair shop about 1 mile down the road called BIG G. Since it closing they would need to look at it on Thursday Dec 8th. After some thought I wondered if they did the tire rotation incorrectly, the wheels can not be moved, the tires need to be removed from the wheels and tires are directional front to back and back to front. My wife received a call the morning of Dec 8th from BIG G and they confirmed that it was indeed the issue of the tire rotation being done incorrectly. Also one of the mechanics at BIG G took a picture showing on the inside of the rear only. Everything turned out alright, no damage was done, however if I had attempted to drive the vehicle, there would have been major damage to the suspension etc. The other thing mentioned by BIG G is the fact that the wheels were moved incorrectly resulted in the lug nuts not being securely tightened. This is something that never should have happened and along with the unprofessional attitude of the manager have resulted in the loss of loyal customers. My wife and have been doing business with this Bridgeton Firestone on 12260 Natural Bridge Rd for repairs, tire purchases etc. for 18 years. However now we are taking our business else where to BIG G.
    4/ 5stars
    by  
    on August 22, 2016
    The tire changing they worked on was good and not on the Anti-freeze hose replacement. Charged me more and took lot of time.
    5/ 5stars
    by  
    on April 27, 2016
    I only trust 2 companies with my car and that is Infiniti and Firestone! You guys rock :-)
    5/ 5stars
    by  
    on December 16, 2015
    Kevin the manager goes out of his way to make sure my car gets repaired ONTIME. I have to travel 30 miles outside St. Louis to get my car serviced ONTIME at a dealership. The St. Louis dealerships are way over booked and you always have to wait.
    5/ 5stars
    by  
    on December 8, 2015
    The staff took great care of me and my car. They didn't try to rip me off and were friendly!
    5/ 5stars
    by  
    on November 25, 2015
    Kevin the store manager is very proffional and helpful he does a lot of work in the store helping every where treating customers with respect you never turn down any job to be done when you deal with him. He is a great manager.
    5/ 5stars
    by  
    on November 24, 2015
    A great crew that really does care about their customers!
    5/ 5stars
    by  
    on November 4, 2015
    I always go to the bridgeton location they are great! Keep up the good work
    4/ 5stars
    by  
    on October 21, 2015
    Very knowledgeable staff. Explained the difference between the speed rating of the tires.
    5/ 5stars
    by  
    on October 15, 2015
    There helped me and didn't take long to fix my flat
    1/ 5stars
    by  
    on September 18, 2015
    I asked the technician to look at my exhaust system and was told they entire system needed to be replaced and it would cost approximately $1200. One week later I received a 2nd opinion. The technician walked with me under my car and showed me that a clamp needed to be replaced instead of the entire system. I've always used Firestone for repairs, even after 2nd opinions and have never had such a discrepancy.
    5/ 5stars
    by  
    on July 10, 2015
    they worked me in and got me out in about 45 minutes. fantastic!
    5/ 5stars
    by  
    on June 15, 2015
    Quick and easy service. Would defiantly take my car back for more services when needed
    5/ 5stars
    by  
    on June 8, 2015
    I had an appointment for an oil change a couple weeks ago. The gentleman that greeted me was very friendly and I was in and out in a very reasonable amount of time.
    5/ 5stars
    by  
    on May 25, 2015
    I've gone to multiple Firestone, the Bridgeton one is not only conveniently located by Target and Kohls. They have amazing customer service skills and truly care about your needs.
    1/ 5stars
    by  
    on May 6, 2015
    Was left on side of highway two and a half hours. Tow was recommended by Kevin at Firestone. Was promised would be there within an hour. His excuse was that things happen. No apologies from driver or firestone
    5/ 5stars
    by  
    on February 26, 2015
    The work is done quickly and correctly. very helpful
    5/ 5stars
    by  
    on February 26, 2015
    I used them last week for an oil change. The service was quick.
    5/ 5stars
    by  
    on February 11, 2015
    We have used them for years on various cars and have always been pleased.
    5/ 5stars
    by  
    on February 5, 2015
    I've always been able to get appoints that meet my schedule. They always advise me if I have need of another service, other than what I came in for, and I've found them to be comparable in price for parts and labor....except for one time. I always go to Firestone and I always recommend them to friends when they ask me who I go to and who I trust.
    4/ 5stars
    by  
    on February 4, 2015
    Firestone is pricey, but I otherwise have a positive experience.
    5/ 5stars
    by  
    on February 4, 2015
    Using them again for new tires today. Great front desk customer service.
    5/ 5stars
    by  
    on January 27, 2015
    Always get my car in for oil changes and tire rotation quick and follows through with services!

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