Car Tires And Services At 125 Towne Center Loop: Firestone Complete Auto Care In Southaven

Come in to your nearest Firestone Complete Auto Care at 125 Towne Center Loop for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

125 Towne Center Loop
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #317132 Managed by Lee Rhoden

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check oil level, air filters, the battery, and more. Plus, we're committed to delivering the best quality service possible, all at reasonable prices and short wait times. Stop by our store today or plan your appointment online or by calling (662) 655-0665.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.2 of 5) - 36 Reviews
5/ 5stars
by  
on April 9, 2016
I love taking my vehicle to get it check out, and repair at this Firestone location. The staff is always friendly and great at giving good recommendations to improve your vehicle performances. Highly recommended.
5/ 5stars
by  
on November 21, 2015
I love Firestone! Everyone who works at Firestone is AWESOME!!!!!! They all are wonderful, very polite, patient, understanding, and exceptional people. Oh and funny.. I plan to never go to any one but Firestone for my auto care needs. And Ladies I suggest that any time you gals have any car trouble to take it to Firestone; they are very trustworthy, they won't lie to you or make some outrageous bill that you have to pay because you don't know about cars. If you need your car worked on GO TO FIRESTONE NOW!!!
5/ 5stars
by  
on November 9, 2015
Lee was great he got me in and out in no time. The service was great.
5/ 5stars
by  
on October 28, 2015
I have used this Firestone location exclusively because of the exemplary service I receive consistently. When I'm there, I'm treated as a person and not a dollar sign. They do the requested work and don't hassle you to buy a $180 air filter or anything foolish. If a problem is found, they let you know what it is and give you a written quote. No hassle. I will continue to give my business to Firestone.
4/ 5stars
by  
on September 10, 2015
I used them a week ago with no problems and the service was good.
5/ 5stars
by  
on September 2, 2015
I've used them twice now, The first time I forgot and left change in my console and when I got my car back the change was never touched. The second time I went I was very shocked and pleased with how much it cost and that they had it ready to be picked up so soon. I've dealt with Chuck, Lee, and my technician was Brandon these guys are AWESOME in my book and I'm extremely pleased with their service.
5/ 5stars
by  
on August 7, 2015
I had numerous repairs made to my car. The work was done well. The staff was professional. All the work was completed in one day. I am very pleased.
5/ 5stars
by  
on July 21, 2015
We were traveling through Memphis on our way home from vacation pulling a travel trailer. About 50 miles from Memphis our truck started vibrating violently. We limped in to the RV park. The next day was Sunday and we had no idea what was wrong with our truck. We called everywhere looking for a place to take our truck with no luck. Finally found the Firestone Store in South Haven, MS which was about 6 miles from us. Charles answered the phone and was very nice. He gave us the name and phone number of a tow truck we could call and have the truck towed. The tow truck driver, Greg, was super nice. Charles warned us that they were very busy and it could be a 2-3 hour wait. We arrived and waited our turn. Everyone in the store was so nice and friendly, including the other customers waiting. They finally looked at our truck and two of our tires were separating causing the problem. The third tire was starting to separate and the fourth tire was new that we bought before we left. Actually showed us the tires and where the separations were, explaining what happens. They told us we were very lucky with the amount of weight we were pulling. We ended up buying 4 new heavy duty 10 ply truck tires. Charles knew we were from out of town. He was very accommodating and did everything he could to get as many discounts to get the price down. He could have very easily taken advantage of us because we were basically stuck. We are so grateful to Charles and all the staff at the Firestone Store in South Haven. Their southern hospitality was over the top. That fixed our truck and we drove the rest of the way home without any problem.
5/ 5stars
by  
on July 11, 2015
I use them for all my cars services, they are always friendly and fast.
2/ 5stars
by  
on July 9, 2015
I went in for an oil change, I've been there a few times before and had good service. A few days later my car was running a little different so I had my boyfriend to check my fluids to be sure all was ok. My transmission fluid was almost a quart low!!!! I thought all fluids were checked with your oil change????
4/ 5stars
by  
on June 27, 2015
I had my car service at Firestone located in Southaven, MS on last week and I'm a satisfied customer.
2/ 5stars
by  
on June 16, 2015
I was in there a month ago and replaced two steer tire both look good but bought the truck used was going to mount on spare come to find out I did have the tire tools to remove spare from truck, So I bought some went back to get this done and they said they don't do used mount even after I explained that they were going to do it before but I didn't have the tools They still stated we don't do that I have spent close to 8,000 in this store I will not spend anymore unless it for the warranty on the 1400.00 of tires that I got for my Truck
5/ 5stars
by  
on June 5, 2015
This particular store was extremely helpful to me while traveling. I had stopped at another Firestone to have my A/C repaired. Due to traveling circumstances, I contacted this store in advance of my arrival. They worked with me to insure that all the required parts were in stock for me to have my A/C fixed first thing the next morning. The first Firestone that I stopped at offered me a discount because of the "emergency" situation I had while traveling. This store honored the other location's discount for me! What amazing customer service!!!
5/ 5stars
by  
on April 28, 2015
I had a nail in my tire and it went flat.....they fixed it and it has been doing great.....
1/ 5stars
by  
on April 23, 2015
Travelling from out of town and had flat tire on rear driver side . Also found additional nails on 2 passenger tires.They recommended I purchase brand new tire pointing out to me that the unaffectd tire thread are thinning.Offering Firestone Club membership. Tires were purchased just almost 2yrs ago. They ended replacing my flat tire with my spare tire and had the other tire with patched. I was suspicious to start but coming home ended up with low tire sensor coming on. Tire company found no problem,and stated nail didnt penetrate my tire,only the rubber.
4/ 5stars
by  
on March 2, 2015
They've done a job for me each time visit I go again soon
5/ 5stars
by  
on February 27, 2015
I enjoy the convenience and the courteous treatment. I have had good service with the tires I purchased there and maintenance work has been good as well.
4/ 5stars
by  
on February 25, 2015
I brought my tires here because they had the best deal and I have been coming back ever since.
5/ 5stars
by  
on February 7, 2015
THE TECHNICIANS ARE VERY KNOWLEDGEABLE. FIRESTONE PROVIDES EXCELLENT CUSTOMER SERVICE EACH TIME I GO.
4/ 5stars
by  
on February 4, 2015
The only issue I ever have with Firestone is they never seem to reset the light signaling low tire, oil change due, etc...I don't have time to continue to return just to do something that should have been done during the service. Not a deal breaker but it is getting old.
4/ 5stars
by  
on February 3, 2015
Received at counter in good time in polite manner. Some services take awhile, but they keep you informed. I have had no issues in getting them to hear my concerns.
5/ 5stars
by  
on February 3, 2015
Very fast even though busy at the time. Attention to detail.
3/ 5stars
by  
on February 3, 2015
Firestone matched my dealer's price for service. Not overly friendly, but got the job done. I would have appreciated that when they rotated my tires they would have checked the air pressure. The next day my indicator came on and let me know that my tires were low.
5/ 5stars
by  
on February 3, 2015
I purchase four tires two months ago and the customer service was great!!
4/ 5stars
by  
on February 2, 2015
This is the only place I go to have my oil changed in my 2012 impala. They are great. They always finish in the time frame that is give before they start on my car. Another great thing I like is they let me know everything that may be going on with my car and give price so that I'll know what it will cost me to have it done there..
1/ 5stars
by  
on January 31, 2015
Not enough space to tell u off my disappointment! Sufficed to say I will not go back to the Southaven FCAC. When management changed, so did the once great service I used to receive. Frank and Allen of the old management team always provided excellent service!!! I wish I knew where they went....:-((
5/ 5stars
by  
on January 27, 2015
I've been going there 6 years. And never had a bad experience.
5/ 5stars
by  
on January 25, 2015
I got new tires and alignment! Service was smooth and everyone took care of fast! I already have recommended friends and family here!
3/ 5stars
by  
on January 25, 2015
I've used Firestone for many years for all my vehicles. They are not the friendliest, nor most courteous...but they are convenient. So, I have stuck with them.
5/ 5stars
by  
on January 24, 2015
The staff is knowledgable, courteous, and respectful.
1/ 5stars
by  
on January 23, 2015
Went in for a tire balancing, which I was informed by the service adviser to have the alignment checked. I was skeptical, but they offered to check for free. And of course they found it "out of spec". I went ahead and allowed the alignment to be completed. Thinking everything was fixed on my vehicle, I paid $99.99 for the alignment, $54.00 for the tire balancing, and left. Immediately after I left the location and drove a short distance, I noticed my vehicle was not tracking straight as it was prior to me having the alignment "fixed". I turned around, and took the vehicle back. The tech, frustratingly, took the vehicle back into the service bay to look over the alignment again, 10 mins later hands me my key and walks off....no apologies, misunderstanding...nothing. I got back into the vehicle, only to find my steering wheel cocked to the right ever so slightly. I took back again, only to be told that this is the best that can be done to my vehicle. Yes, making it worse is the "best" Firestone could do. I took the vehicle home, took it back to Firestone for the 4th time the next morning,upon which I spoke with the manager. I was told that because my SUV has a radar sensor for cruise, Firestone couldn't align it. Funny because Firestone's chief competitor had no issue in doing so, for $30 less in fact, once the manager frustratingly refunded me for the alignment. Needless to say, a bad experience 10 years ago kept me away for that amount of years and this experience has further caused an erosion of trust of Firestone that is irreversible.
5/ 5stars
by  
on January 23, 2015
good place to take your car when you need work. Your team take care of the customers
5/ 5stars
by  
on January 23, 2015
Published price was what I paid so no bait and switch. Clean waiting room and work done fast. Really was a great experience.
5/ 5stars
by  
on January 23, 2015
I've been going to this Firestone for over 10 years and have nothing but exceptional service every time. Keep up the good work. Mike
4/ 5stars
by  
on January 23, 2015
I recently came in for an oil change and it was done in a short period of time.
5/ 5stars
by  
on January 22, 2015
I have gone to the Southaven, Ms location and the service has been great. The staff were very helpful and they explained everything that my car needed. They were truthful and I plan to make this my service center for my car.

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