Car Repairs And Tires At 1435 Jacksonian Plz From Your Jackson Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 1435 Jacksonian Plz? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1435 Jacksonian Plz
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #28789 Managed by Aaron Adams

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll check oil level, wipers, belts, and more. Additionally, we're committed to offering the most consistent service on the market, at affordable prices and a quick wait time. Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.0 of 5) - 41 Reviews
5/ 5stars
by  
on August 5, 2016
I had excellent experience Matt and I believe the supervisor on Saturday was excellent I am from Dallas had an emergency with my tires and they were basically completely booked for the rest of the day but they promised to take care of my vehicle at the end of the day without them I would have been unable to get home. Thanks guys for your caring and professionalism. I new there were a good location by how they handled the customers and how friendly and professional they were thanks guys for what you do.
5/ 5stars
by  
on April 17, 2016
They are great and respectful.
1/ 5stars
by  
on March 31, 2016
I have been buying my personal and my business tires here for YEARS and today one of my drivers went to have a tire fixed with a slow leak and they charged me just under $50 to repair for a service that was always Free since I bought my tires there!!! I was tolled that I didn't buy the road hazard package! Ok, I have never paid that and have NEVER BEEN OFFERED it until today. For a business I used to tell everyone to get their tires from. The manager called me back and she told me that she would refund the $48 and some change if I bought the road hazard on the tires. No thank you and I will not be using yall again!!! Let this be a lesson to teach yalls sales associates to OFFER a road hazard package from this point on with the purchase of tires!
5/ 5stars
by  
on March 19, 2016
These guys are great. They are honest about what is needed (and what is not needed) for you car. They are out for the satisfaction of the customer and not merely money.
4/ 5stars
by  
on December 18, 2015
Less road noise price was best found after comparison shopping
5/ 5stars
by  
on November 28, 2015
It was a great experience. I do plan to use them again.
2/ 5stars
by  
on November 25, 2015
Quick appointment car didn't leak oil before now leaking tech said was just over flow but still leaking
5/ 5stars
by  
on November 1, 2015
I was very pleased with the professional Michael Johnson. I appreciate his assistance.
5/ 5stars
by  
on October 26, 2015
I used them about 2 weeks ago and I'm glad I did !!
1/ 5stars
by  
on October 10, 2015
I didn't have the best experience with your company. After getting my break pads replaced, another problem arose and has persisted.
4/ 5stars
by  
on October 3, 2015
I went to your location about three weeks ago, the customer service was very good. The work was done in a timely manner.
5/ 5stars
by  
on September 23, 2015
I used them a few days ago and they provided excellent service. I plan to go to Firestone again.
4/ 5stars
by  
on September 20, 2015
I had a great experience. My oil change did not take all day. They did a great job.
5/ 5stars
by  
on September 13, 2015
I went today because my air pressure light was on and I couldn't get it to go off. They generously checked my tires for free and told me to come back if the light came back on and needed to be reset manually (which it did). I came back and they helped me right away and even checked my spare tire just to make sure everything was in order. The care for details, customer service, and extreme helpfulness was all done free of charge. Everything work great now. Thank you, Firestone!!
3/ 5stars
by  
on September 12, 2015
I was very pleased with my service. I enjoyed my visit
1/ 5stars
by  
on June 16, 2015
I got a front end alignment a week ago,my truck was driving better before i brought it there.My truck wasnt pullling to either side now it pulls to the right
5/ 5stars
by  
on June 14, 2015
New tire install went great while I waited. Very impressed!
5/ 5stars
by  
on May 23, 2015
Very knowledgeable about vehicles and assist you in any way possible!
5/ 5stars
by  
on May 12, 2015
I use this location all the time. The service representatives are always helpful.
3/ 5stars
by  
on April 28, 2015
The quality of work is always good but there seems to always be a 2 hour wait for whatever your service needs are.
4/ 5stars
by  
on April 22, 2015
I went by the day before & they were unable to get me. Mr.Chris told me to come back the next day for a set of tires. They put four new tires on my car within 2 hours.
1/ 5stars
by  
on April 18, 2015
I took my Dodge Challenger to them a week ago for a diagnostic check because I had a cylinder misfire after they check it I was told my engine was no good just so happens I took it to another shop and I had a fuse blowed the misfire went away Amherst I think I deserve my $115.00 bck
4/ 5stars
by  
on April 17, 2015
Service was fast and customer service was very good. Could add a few more chairs in the waiting area. Had to stand-up while waiting. Staff very nice.
5/ 5stars
by  
on April 17, 2015
I went to firestone on 04/16/20104 at 5:50 p.m. they close at 7. even though i had called to see if they would give my 92 plymouth voyager an alignment, i thought they would turn me around when i made it. I usually have a lot of problems out of mechanics trying to get over on me. the guy i talked to was chris-a white guy in his mid to late 30's. I could tell he was a family guy from our conversations. he was really nice and after they finished my alignment(which only took like 30 min) he assured me that everything would be ok and that i can come back for a free vehicle inspection in the next 30 days if not. i recommend anyone here, especially women. I usually get nervous when i need to take my vehicle somewhere to be prepared, because i am scared they will over charge me or give me the "run around", which has happened before.
4/ 5stars
by  
on April 17, 2015
I used them for a an oil change and they were great. Staff is always friendly.
3/ 5stars
by  
on February 26, 2015
Good service looking forward to going back for next oil change
5/ 5stars
by  
on February 7, 2015
We have been using Firestone auto care for almost 20 years. Their salespeople and mechanics are knowledgeable and take care of what you need. Highly recommended!
5/ 5stars
by  
on February 4, 2015
I HAVE CAME TO THIS FIRESTONE LOCATION FOR MANY YEARS AND HAVE HAD THE BEST SERVICE EACH TIME. THE STAFF IS ALWAYS NICE 'I'M RECOMEND ALL MY FRIENDS
5/ 5stars
by  
on February 4, 2015
Chris was very polite and courteous and the work was done in a timely manner. Thank you
4/ 5stars
by  
on February 3, 2015
Can improve time management! Last time I noticed a lot of standing around. Garage full of vehicles. An oil change shouldn't take 2.5 hours. IJS!
5/ 5stars
by  
on February 3, 2015
I got an oil change about a month ago & I received excellent service
2/ 5stars
by  
on February 2, 2015
Told them what was wrong 05/14. They listened 01/15. That's just unnecessary. He was rude about it too.
4/ 5stars
by  
on January 27, 2015
It was ok they tried to sell me things i didntneed
5/ 5stars
by  
on January 26, 2015
Had anxiety about my car tire that could not be plugged or patch from another local car repair shop. So I was referred by mechanic to take it to Firestone. I was really impressed of how much work they tried to put into fixing with older tire but could not fix. The gentleman was very helpful in getting the tire on car and making sure he explained in details the road hazard, warranty and why it couldn't be repaired and and a new tire had to be bought.
4/ 5stars
by  
on January 24, 2015
Been a customer of this store for over 25 years . . . Earn my trust
1/ 5stars
by  
on January 24, 2015
I used them about a month ago and they didn't do what they said they wound do to make things right with my car
5/ 5stars
by  
on January 23, 2015
TWO SETS OF TIRES AND NUMEROUS OIL CHANGES SERVICE IS EXCELLENT
5/ 5stars
by  
on January 23, 2015
Fast dependable service. Love the fact that I can make appointments.
5/ 5stars
by  
on January 23, 2015
I love Firestone Auto Care. They make you feel like family. I love J. R. and Curtis because of the quality of service they offer. They make me feel like they really truly do care about me and my business.
5/ 5stars
by  
on January 22, 2015
About a year ago I had an awful experience with an oil change from Firestone. I had to take my vehicle to the dealer for repairs. The dealer said the technician who performed my oil change took a shortcut and caused the damage. Firestone "Stoney" took ownership of the issue and made me hold financially. He was really apologetic. Recently I needed to get the oil changed again and talked with Stoney to get assurance that the same problem would not happen again. I found that that tech is no longer employed. My oil change was performed and all seems well. I'm glad I gave Firestone another chance because I like doing business at this location.
4/ 5stars
by  
on January 22, 2015
Every time I visit this particular Firestone Auto Care, I'm never disappointed. Appointment was met and work was done at given time.

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