Firestone Complete Auto Care: Your Source For Tires And Repairs At 107 Mayfair Rd In Hattiesburg

Come in to your nearest Firestone Complete Auto Care at 107 Mayfair Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

107 Mayfair Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #20745 Managed by Dennis Mullins

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll examine tires, steering, hoses, and more. Plus, we're committed to giving you the best service possible, all at reasonable prices and a short waiting time. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 34 Reviews
5/ 5stars
on March 21, 2016
These guys are the best! The crew is top notch! Bravo Zulu!
5/ 5stars
by  
on December 18, 2015
Great service. Had a coupon to use which made it better for a synthetic oil change. Customer service was great. He let me know the progress and when it was almost done. Will return and will recommend.
5/ 5stars
by  
on November 10, 2015
Been using Firestone for about 10 yrs now. Always great cust. service, accurate repairs in timely manner @ great prices! Buy my tires here as well. Best Auto Care Co. in Hattiesburg, MS! (107 Mayfair Rd) Keep up the great work guys!
5/ 5stars
by  
on October 26, 2015
Friendly helpful staff-keep you informed of what's going on with your car-offer you all the services you need and let you choose what you want done. reasonable prices. Thanks
5/ 5stars
by  
on October 18, 2015
i always use them and they have great customer service!
5/ 5stars
by  
on October 17, 2015
Completed the job ahead of schedule… very informative and honest on my maintenance and repair.
4/ 5stars
by  
on October 16, 2015
Quick Oil Change. Get there when they open. The only thing I did not like was that the technician left my steering wheel greasy and left a greasy hand print on my driver door. I had to take my car to a car wash and wipe my greasy steering wheel off with Windex. Other than that, great service on my oil change.
5/ 5stars
by  
on October 14, 2015
First time at this location, very pleased. Fast service and clear about what needed to be done and price. thanks
5/ 5stars
by  
on October 6, 2015
I am a full time college student and full time assistant manager. My schedule is packed! The associates at Firestone (at this location), gave excellent phone service, and customer service at the location. They were very fast and efficient. What really was the cherry on top, was the fact that they were truly honest and caring as well!
5/ 5stars
by  
on October 5, 2015
We purchased our tires from this center and they had the best price among the other competitors in town. The courtesy and work has been great. I'm glad we chose Firestone Complete Auto Care, Hattiesburg, MS.
5/ 5stars
by  
on September 26, 2015
I've used them in the less week for an oil change. Upon lraving the shop I discovered a oil stain on the carpet. I called and was told to bring it back and it would be taken care of. I've had places before to be rude and unfriendly an was on edge, but was pleased to be greeted with a smile and apologies. For that Firestone will always have my business.
5/ 5stars
by  
on September 24, 2015
I was enjoy the employees helpfulness and friendly service. I will always go back.
5/ 5stars
by  
on July 30, 2015
I used them 3 days ago and it was some of the BEST service I have encountered along with good deals on prices and they offered coffee and vending. Had great talks and laughter , just outstanding customer service. Not only did they care about your car conflict but also made myself and other customers comfortable during the short wait. Thanks.
5/ 5stars
by  
on June 5, 2015
They worked incredibly hard to get my vehicle fixed and even offered me a discount. I opted to wait and have the service performed at another Firestone due to external travel details and nothing related to this particular shop. They were outstanding in customer service!!!
5/ 5stars
by  
on June 5, 2015
It was my first time visiting with Firestone in Hattiesburg. I was absolutely satisfied with their service.
5/ 5stars
by  
on June 3, 2015
I have now used this location twice, once for putting on new tires and an allignment and then for an oil change. Both times I made an appointment and my appointment time was respected and the work was completed in a timely matter! Car runs great and I love my new tires! All the employees I spoke with were a great help and very friendly!
5/ 5stars
by  
on April 17, 2015
I'm a new mom who knows nothing about cars. When I was across town, I got my oil changed to go out of town later that evening. They noticed a motor mount needed to be replaced and referred me to Firestone. I hadn't planned on car repairs that day. Repairs weren't in my schedule or budged. I was upset walking in, but Mr. Adams, the service manager, greeted me with a smile, took time to listen, and assured me that things would be ok. He also told me the store had a special going on and offered to check my brakes for free. Let me tell you, that was awesome. I been putting off checking my brakes for a while, so that was great to hear. I think not only Mr. Adams, but everyone who assisted me went above and beyond in service. I ended up needing a list repairs done to my car, so we started with the most urgent matter first. The whole team seems to work really well together. My car was fixed while I got lunch across the street in less time than they said it would take. The gentleman at the counter (I can't remember his name) took the time to explain my receipt to me in a way that even I could understand it. Now that's saying something! I really liked that he asked for help (and quickly came back with an answer) when he needed it. That really increases my confidence in a business when they give an impression of a team environment. Oh, and they do oil changes too (something else I learned)! I could have hugged every single one of those guys not just because of their excellent service, but because they made me feel much safer about getting on the road out of town that evening with my 6 month old son in the backseat. These guys rock!
3/ 5stars
by  
on February 28, 2015
I only gave an average rating because the customer service was great, but I am now having recurring problems with the work that may have been done. My radiator needed to be replaced and the staff stayed late to make sure the work was complete. However, I have now been back to a Firestone in my hometown location because the warning lights continue to come on. I have already been in 4 times and the problem is still not fixed. I have another appointment this week after the only staff member who does this type of work called in sick and they didn't bother to let me know therefore wasting may time and requiring yet another visit.
4/ 5stars
by  
on February 26, 2015
I appreciate the wonderful customer service at this Firestone location. I feel that you are treated like family as soon as you enter the doors and the service that they provide for your car is amazing! My most recent oil change has lasted my car 4 months, which never happens. Also, because of this, my gas mileage has been great, all thanks to Firestone in Hattiesburg.
1/ 5stars
by  
on February 13, 2015
This place is over priced, not very friendly, and they take ALL DAY. I was dissatisfied when I bought four new tires from them a few months ago, but it was Sunday and they were the only place open. After only a few months my tire got a giant know on it. Since it cost me over 400 dollars for four of the cheapest tires made, I went in to collect my new tire for FREE since they were still under warranty. They still charged me 50 dollars for the tire. This place just really rubs me the wrong way.
5/ 5stars
by  
on February 6, 2015
The Hattiesburg Firestone Store in West Hattiesburg off Mayfair has been handling my automotive needs for over twelve years, and they have always treated me and my autos with great respect. I heartily recommend them to others whenever I have a chance.
5/ 5stars
by  
on February 3, 2015
We were traveling back home from cruisin the coast.
5/ 5stars
by  
on February 3, 2015
My experience with the management and employees at Firestone- Hattiesburg has always been one of friendliness, professionalism, and competence. That's the primary reason I recently bought my second set of 4-tires from Firestone.
5/ 5stars
by  
on February 3, 2015
Excellent customer service. Called me to give update on service status so I would know when my car was ready. Helped me utilize a coupon I was unaware of. I'll be back!
5/ 5stars
by  
on January 29, 2015
the serevice is good and they are very helpful and knowledgeable
5/ 5stars
by  
on January 27, 2015
Thought I needed a new tire, to my surprise the service manager took a look and removed a screw from the edge of the tire. Saved me the price of a new tire and didn't even charge me
5/ 5stars
by  
on January 26, 2015
I know cars/trucks; worked in the auto repair industry for 15 years. I do my own brakes, oil/fluid changes, some electrical wiring, etc. The guys at Firestone seem to know their stuff. I've never had a bad experience. If I have a "complaint", it's that the labor rate is high. Ironically, I don't use them for tires (I use the internet for tires).
5/ 5stars
by  
on January 25, 2015
Oil change and tires great job no photos to share I've had the job a great while now
1/ 5stars
by  
on January 25, 2015
I have a Lincoln MKZ Hybrid. I had a front wheel bearing go months ago, so I know what it sounds like. While traveling, I heard that noice begin again. I stopped at the Firestone dealer and told them about the past noise, and that this was the same - thus I thought I had another bearing going on the other wheel (I put a tremendous amount of miles on a car - not criticizing the car). They test drove it and then said I needed two new front tires...over $400. Had them rotate the tires, drove back to Charleston, took it to TreadQuarters who verified it was the other wheel bearing and replaced. No noise. Also - never will go into a Firestone dealer again. If they can't figure that out, I don't want them close to my car.
5/ 5stars
by  
on January 24, 2015
They always take great care of my car an truck an I am always happy with work done I have a lot of work done to both cars
5/ 5stars
by  
on January 23, 2015
I use them for my oil changes and tire service. I get free tire rotations also.
5/ 5stars
by  
on January 23, 2015
The guys at the Firestone in Hattiesburg are great they always took care of my cars, with over the top service. I have now moved to Topeka KS and hope the guys here are as great as they are in Hattiesburg, MS.
5/ 5stars
by  
on January 23, 2015
I have used this Firestone store for nearly 10 years and have always had great service.
5/ 5stars
by  
on January 22, 2015
Came in to the store on a sunday to get a oil change and the service was fast. The staff at the front desk was so helpful.

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