Car Repairs And Tires At 6885 N Wayne Rd From Your Westland Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 6885 N Wayne Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

6885 N Wayne Rd
Get DirectionsHours + Information
Sun9a-4p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #20265 Managed by Daniel Harris

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians will take a look for free with our courtesy check. We'll check oil level, steering, the battery, and more. Plus, we're committed to offering the most consistent service on the market, at unbeatable prices and a quick wait time. Visit our location today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 20 Reviews
1/ 5stars
by  
on September 11, 2016
I had asked for battery replacement for my honda civic ex, but before doing that I asked the Firestone 3 times that whether they'll be able to do it without causing a anti theft radio lockout as I had lost the code. Each time I was assured that it will be taken care by using memory saver. But when I got my vehicle back I was told the radio is locked out somehow so I have to contact honda dealership for fixing it. I mean I asked 3 times for this not to happen. Also when they returned the vehicle, I saw all the documents from the glove box out on the passenger seat as they were looking for owner manual to find out the code, my car was messed up. They also left the plastics that they use to cover their shoes inside the car. I mean that's the least you can expect 'a car in the same condition as was given for service'. Also when I specifically asked for the details of the battery like warranty and stuffs, I wasn't explained about it, they said it will be mentioned in the invoice. Seriously?? What's the point of me looking into the invoice if you have already installed the battery. Very rude and careless and very bad services. Will never go back to them and will never let them touch my car.
5/ 5stars
by  
on July 9, 2016
Always helpful and professional.
5/ 5stars
by  
on December 15, 2015
I recently took 2 tires (that i did not buy there- and this is important) in to be remounted. After the remount there were unanticipated issues. I returned to express my frustration. To my surprise, an apology and prompt attention to find the cause of the issue was given. The people I dealt with went out of their way to correct it and give me a positive customer experience for tires I did not even buy there. They stood behind their work and gained a new customer for future needs. If anyone from the Corporation reads this, I HIGHLY recommend acknowledging these employees. They were the face of your company and did you proud. Should you need further details, please contacte. Regards, Matt
5/ 5stars
by  
on December 5, 2015
I have gone to this Firestone location since "1968"
5/ 5stars
by  
on November 29, 2015
Very kind and professional. Warranty work was done wells and no hassle.
5/ 5stars
by  
on November 29, 2015
My hood would not stay close, so toke up to you guys to look at and that a screw that came lose somewhere. The guy would was their when i pick it up said you guy weren't going charge me because it was a real easy fix. THANK YOU GUYS ALOT SAVE ME ALOT OF MONEY!
5/ 5stars
by  
on November 20, 2015
I was glad to get tires and alignment all in one spot, your GREAT advertisement is to bomb that's why I stopped in the store
5/ 5stars
by  
on November 15, 2015
The manager Michelle is super nice & very personable. I can appreciate her diligence with my car and her positive attitude! Will return !
3/ 5stars
by  
on November 3, 2015
My car is a year old with 30,000 miles on it and your mechanics told me they could not rotate and balance my tires because there wasn't enough tread,and my rear tires were in worst shape than the front tires. My car has front wheel drive so please explain to me how they could be worse than the front. Brand new car yet Iam having this trouble. Took it somewhere else and was told there was nothing wrong with tires! Got tires rotated and balanced. No problem! Your company is always finding things wrong that aren't there. You also charge too high for all work that does get done!
5/ 5stars
by  
on May 26, 2015
Went there a little over a week ago the employees and services are great. I enjoy going there .
5/ 5stars
by  
on May 11, 2015
The management and service crew really took care of my needs
5/ 5stars
by  
on February 26, 2015
A month ago, i needed a new tire and got one from firestone. They served me well and with great time. They also did an inspection that I wasn't expecting with a tire change and examined a part that i had questions on. They did a lot more than required. Thank you.
5/ 5stars
by  
on February 2, 2015
The team always give feed back and updates when things aren't going as planned
5/ 5stars
by  
on January 26, 2015
Always get oil changes and service for our 3 vehicles at this Firestone. I have never had a bad experience there.
1/ 5stars
by  
on January 25, 2015
I paid 1,000.00 for Firestone in Westland to replace my rack-a-pinion. They had my car for almost 20 days & once i got it back i noticed a week later they also had broken my power-steering-sensor. They refuse to fix it & they attitudes were terrible especially the manager. It would of cost me 450.00 to fix it so i handle it the right way & called corporate. & corporate sent me to Firestone in Canton,Michigan who replaced it right away. Thank you corporate & Canton store. P.S I wouldn't refer nobody to the firestone in Westland.
4/ 5stars
by  
on January 23, 2015
Michelle did an excellent job at Firestone, Westland, MI
5/ 5stars
by  
on January 23, 2015
I was always treated with respect,and the staff was always very helpful.
5/ 5stars
by  
on January 23, 2015
They are always upfront and honest with me so I drive farther to have them service my cars
5/ 5stars
by  
on January 23, 2015
I recently needed brakes and an oil change. The job was done right and the car was ready when promised. Continued outstanding service from Westland Firestone.
1/ 5stars
by  
on January 22, 2015
twice had oil changed and both times oil filters split open and they said it was past there warranty period but on on my silverado computer tells me when to change oil. know go to gm dealer no problems!!!

Find The Firestone Complete Auto Care Location Nearest You