Firestone Complete Auto Care: Your Source For Tires And Repairs At 6725 Orchard Lake Rd In West Bloomfield

Come in to your nearest Firestone Complete Auto Care at 6725 Orchard Lake Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

6725 Orchard Lake Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #11878 Managed by Emily Dewitt

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates will give your car a free courtesy check. We'll inspect fluid levels, suspension, hoses, and more. Plus, we're dedicated to giving you the best service possible, at affordable prices and a quick wait time. Stop by our store today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 26 Reviews
5/ 5stars
by  
on December 11, 2015
great place quick and efficient. Had the car in and out within time period promised
4/ 5stars
by  
on October 18, 2015
I needed to get new tires, the staff was friendly and they completed the car quickly. They gave me the best price options.
4/ 5stars
by  
on October 3, 2015
I had my brake pads changed. Firestone did a nice job at a fair price.
4/ 5stars
by  
on September 27, 2015
Accurately diagnosed an issue with one of my tires that another Firestone location had failed to do so. Fixed issue and resolved another involving exhaust. My only disappointment was having to leave vehicle overnight and, the next day, I wasn't called and informed that my vehicle was ready. I had to call them to find out vehicle was ready.
4/ 5stars
by  
on September 23, 2015
Had to b balanced and aligned. Tech did not donut initially.
5/ 5stars
by  
on September 4, 2015
Ed and the crew at Firestone of West Bloomfield take care of me quickly and professionally every visit. They are friendly, explain issues, and provide prompt, quality service.
5/ 5stars
by  
on July 13, 2015
They keep every thing up to date with my vehicles and feel secure in driving them around town and on long trips... The location I go to is not convenient but I trust (Ed M) who works on my car.
5/ 5stars
by  
on July 10, 2015
My being one that do not like to shop localy prefering to shop online. The main reaso is unknowledagable and adititudes of sales and customer service representatives. I was plesently supprised and happy with the time Ed In W. Bloomfield took with me and service he gave. For him 10 STARS. I live 40 miles from his store and will return for any problem I have with my car here on.
5/ 5stars
by  
on June 23, 2015
Friendly, down-to-earth customer service. I trust that they did a good job, though I wouldn't know any better.
4/ 5stars
by  
on June 6, 2015
Even though I took an appointment in four hours in advance, I was waiting for my car about 2 hours to do oil change and tire rotation!
2/ 5stars
by  
on February 27, 2015
I had Tire Rack ship new snow tires to Firestone. Firestone mounted the snows and took of the one-year old summer tires. After the job was done I noticed that they had not put the summer tires back in the car. I asked them to do this - when I went to the car I found a stack of tires next to the car. I have had this tire swap done on two cars twice a year - this is the first time in over ten years that the shop didn't automatically put the old tires in the car. This was my first and last time at this Firestone.
5/ 5stars
by  
on February 26, 2015
Have been servicing my Vehicles for many years with good repair.
5/ 5stars
by  
on February 10, 2015
Came here because of the convenience; returned because of the quality service.
5/ 5stars
by  
on February 6, 2015
Great people, great service, not bad prices..always willing to help
4/ 5stars
by  
on February 3, 2015
knows my car's problem, fast and honest. Clean reception area.
5/ 5stars
by  
on February 2, 2015
We have had service from this Firestone location for many years and have always been provided with professional and quality service.
5/ 5stars
by  
on January 31, 2015
Dan, Thank you for an excellent service on my GrandAm to fix deerhit damages.
4/ 5stars
by  
on January 27, 2015
For the last 20 years, I have had my vehicles serviced at the Firestone Store in West Bloomfield (on Orchard Lake south Maple). The service experience has been GOOD starting with the personnel at the front desk. This store aims to SERVICE THE CUSTOMER!!!!
5/ 5stars
by  
on January 26, 2015
The staff was very friendly, the work was done right and didn't have to wait long.
5/ 5stars
by  
on January 25, 2015
Steve Kepes always takes great care of my car, and all of the employees are friendly and helpful.
5/ 5stars
by  
on January 25, 2015
I recently bought 4 new tires for my Trailblazer. Great price and service. I will come back.
5/ 5stars
by  
on January 25, 2015
Have used Firestone and this location for a couple of years - Steve Kepes - is a great guy and has always been above-board in everything they do.
5/ 5stars
by  
on January 25, 2015
The team was great helping me out when I got two flat tires late one evening. They were able to help me just before the end of the business day.
5/ 5stars
by  
on January 24, 2015
I've had all of my cars (6) worked on for the past 10 years at Firestone. They have been very fair, service is excellent, and I would recommend them.
5/ 5stars
by  
on January 24, 2015
Dan was very helpful. Ins. adjuster came to shop for estimate. Dan helped out with that. All work done. Got Van back on CHRISTMAS Eve
5/ 5stars
by  
on January 24, 2015
I have been to this Firestone maybe a total of three times, and each time I enjoyed my visit, all my questions were answered, very friendly. I will always choose this Firestone to go to and I would definitely recommend!

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