Car Repairs And Tires At 18950 West Rd From Your Woodhaven Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 18950 West Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

18950 West Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #20354 Managed by Jason Prater

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine oil level, steering, hoses, and more. Plus, we're committed to providing the best auto repair possible all at reasonable prices and a quick wait time. Stop by our store today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(5.0 of 5) - 17 Reviews
5/ 5stars
by  
on December 5, 2015
They did a nice job honest. They did what I asked for
5/ 5stars
by  
on November 17, 2015
First time there and won't be my last. So happy to have a great car care close by.
5/ 5stars
by  
on November 10, 2015
Our experience was quick and efficient. We'll do business here again!
5/ 5stars
by  
on November 2, 2015
Normal group of employees that are all ready to assist customers. Firestone has been around for years. Therefore, trustworthy.
5/ 5stars
by  
on October 19, 2015
First timer with Firestone and they have earned a new loyal customer. Bought New tires and wheel bearing. Polite Service. Good communication and high quality work.
5/ 5stars
by  
on September 10, 2015
JEFF, JASON AND RON WHITE WHEN HE WAS THERE, HAVE ALWAYS SEEN TO MY NEEDS. AND EXCELLED IN SERVICE AND CUSTOMER RELATIONS. I ALWAYS RECOMMEND FIRESTONE.
5/ 5stars
by  
on August 10, 2015
I used them for my Oil Change and to keep up to date.
5/ 5stars
by  
on May 7, 2015
I've been in twice recently, the first visit being fairly basic looking for an oil change and new wipers. I was in and out in a flash. The second time in I needed a new tail light assembly. Jennifer called around to a bunch of a different places and had it installed. I'm very happy with the service I received.
5/ 5stars
by  
on February 26, 2015
I have used Firestone for all my vehicle needs, whether it be tires, repairs or general maintenance. I feel I get a quality job and product for a fair price. The couple times I did have a problem, they were dealt with in a manner that satisfied me. The manager Jason Prater at my store (Woodhaven) is one of the best people I have ever dealt with, I have followed him, as he moved to a couple other stores, because I feel very comfortable dealing with him and I feel he will give me a true evaluation of what my needs might be for my vehicles and will give me a fair and equatible price to have them done.
5/ 5stars
by  
on February 8, 2015
When I came to Mi from Ca(2012) I had an ocassion to go to the Firestone in Woodhaven. I was so shocked at the people I had to work with then. A woman rep told me I had to purchase 4 new tires as my tires were in terrible shape. Unbeknownst to her I had recently gone to the Firestone in Ca and also to my Ford dealer. My question for them was "will my tires be OK for the trip from Ca to Mi." Both told me the tires were fine and would make easily make the trip. The Firestone rep showed me the chart indicating just how bad my tires were, I almost laughed in her face. When I explained what the other professionals told me I expected her to apologize to explain herself and her unethical tactics. Did not happen. She merely shrugged her shoulders and walked away. There were several customers overhearing this exchange. One man actually left the store..Telling me as he left "good job". Much later when the snow forced me to purchase at least two rear tires, the rep at Firestone (yes I want back) a man explained that there was some tread on the tires but with the snow and the fact that I drive a Mustang It might just be time to purchase two rear tires. He was so very kind and professional. It seems as if the previous reps had left the store. I went back a few months ago and purchased the two front tires also. I also go to Firestone for the every thing I need for my car. Previously I had trusted Firestone for all of our car needs. After the experience with the unnamed woman I seriously considered NEVER going to Firestone again. However there is a man at the Woodhaven store who explains everything to me, what I need and how much it will cost. HIs name is Jeff. Recently I purchased a new battery and would you just know it...It failed! I went back to Firestone after getting a jump and met up with Matt. He had the battery tested and with the long detailed warranty I purchased gave me a new battery. NO charge. I sincerely appreciate both Jeff and Matt for their assistance. However I am still smarting over the woman who lied to me and tried to force me to purchase four new tires when my tires were just fine. Thank you Sincerely, Jan Grotewold.
5/ 5stars
by  
on February 4, 2015
Always excellent service from Jason and Jeff and Ron before Jason.
5/ 5stars
by  
on January 29, 2015
I have been going here since I couldn't see over the counter. My parents have gotten there cars fixed here for my whole life. We kinda carried the tradition and now brought it into me and my husbands home as our place to go for repairs. My parents continue to go here and now so do me and my husband. So over 24 years we have gone here and they always take care of my family like there one of their own..... THANKS GUYS
5/ 5stars
by  
on January 27, 2015
We have been taking our car to Firestone for 3 years now. Very happy with them.
5/ 5stars
by  
on January 25, 2015
The Services provided to me by Jeff and Rick were of the highest quality. I have full faith and trust in them. Prices are fair and reasonable. Will be returning to them for all of my car care needs..
5/ 5stars
by  
on January 25, 2015
I have been going here for over 10 years. Always happy with the service I get and the prices.
5/ 5stars
by  
on January 24, 2015
I brought my Pontiac in for tires and my Sonic has a leaky tire. They fixed the flat tire for free... Thanks for being a great neighbor....
5/ 5stars
by  
on January 22, 2015
This Firestone has always been service oriented. Arranging appointments on my schedule is very impotant since I travel for my profession. I am confident in the work performed on my five cars - especially since my wife and children depend on their cars when I am away on business.

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