Car Tires And Services At 30901 Woodward Ave: Firestone Complete Auto Care In Royal Oak

Welcome to Firestone Complete Auto Care at 30901 Woodward Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

30901 Woodward Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #6238 Managed by Gary Gill

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our professional teammates will give your car a free courtesy check. We'll inspect oil level, headlights, the battery, and more. Plus, we're devoted to giving you the best service possible, at unbeatable prices and a short waiting time. Come in today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.3 of 5) - 26 Reviews
5/ 5stars
by  
on April 6, 2016
Work is always done right, done fast (it's always been ahead of schedule), they're knowledgeable, know what they're doing, etc. Would highly recommend. It's a busy location, so it's a good idea to make an appointment vs. walk-in/waiting. But if you do that, it's in and out no problem!
5/ 5stars
by  
on March 26, 2016
My Firestone Center continues to amaze me with great service and quality of care. The one time that Firestone wasn't able to complete the car repair, they explained the problem to me and I went to the dealership with knowledge of the problem. The dealership didn't take advantage of me due to the knowledge I was armed with via Firestone. I absolutely love this Firestone location. The Techs and Advisors are amazing! I can drop my car off after work hours and have always been pleased by the completion of the car very early in the day.
5/ 5stars
by  
on December 25, 2015
Excellent staff and service - completed my tire change quicker than the estimate!
5/ 5stars
by  
on December 21, 2015
was there two weeks ago on a Saturday. I took in two cars for tires. One also got an oil change. Gary the manager was a pleasure to work with as well as all the sales people. Work was done quickly with a very busy garage. Going back for sure.
5/ 5stars
by  
on December 18, 2015
Couldn't have been easier ... dropped car in the AM, ready by lunch and picked it up that evening. Great pricing, quality service !
1/ 5stars
by  
on December 9, 2015
I purchased two new tires and indicated to the service tech that the right-rear was leaking and needed to be one of the two replaced. This was clearly noted on the printed service slip/invoice. I was told they would remove the leaking tire and the next most worn tire, then rotate the tires to place the new ones on the front for best results. After waiting over three hours for the work to be done, (even though I had made an appt), my car was returned to me with the new tires on the front. However the next morning I noticed the right-rear was low and found the old leaking tire was still in place! When I called to bring this to their attention and ask to have the problem rectified I was told that my old tires had already been disposed of so they can't give me back one of my good tires to correct their mistake! If I could rate less than one star, I would!
5/ 5stars
by  
on November 23, 2015
Did not try to oversell me. Explained deals to my advantage. Professional.
5/ 5stars
by  
on November 1, 2015
Great service. Will use again in the future!!!!!!!!!
5/ 5stars
by  
on October 31, 2015
This is my first time at this Firestone, and I will definitely make this one my go to Firestone! The staff was very friendly and not only to me but to the other customers as well, and to me customer service is very important!
5/ 5stars
by  
on September 18, 2015
I was on my way to dealership to have an oil change . They usually check tires etc. I remembered I had purchased tires from Firestone and they also do oil changes so I went. I am glad I did. My tie-rod needed replacing. They were able to get it done in a timely fashion.
1/ 5stars
by  
on September 13, 2015
I come to this location every time I need work done on my car. This time I was so disappointed with the customer service. The person that was helping me was Travis. He was the manager but one of his workers was so rude to me. I asked to watch something else on the television and he asked was there a reason why. At the time I am the only one in the waiting area. So it wasn't like I was disturbing someone else. I told him that I wanted to watch another station. He told me that he would have to get with his manager. Then he announced that I wanted to watch "reason more progressive news station" I was really taken back. How rude. Then he told me the only channel I can watch is the weather channel that there were no other channels available. Wow. How much money have I given to this company and be treated like this was unnecessary. Travis did nothing. Didn't apologize or try to make me feel comfortable. It was such a terrible experience. I will not be working with this person when I have to come back on fact I may change locations. I was so upset I let Travis know that I can go across the street to the competitor for better service.
5/ 5stars
by  
on September 5, 2015
I've been dealing with this store for a while now and it's always been a professional experience.
1/ 5stars
by  
on August 10, 2015
I had a scheduled appointment at 4:30pm for an Oil Change. I arrived at 4:30pm I was there for about an hour...for an oil change. My car probably sat outside for about 30min or more before it was seen. Everyone was nice and the service was fine but that was way too long to wait when I had a scheduled appointment. I also did not want to write a negative review as everyone was really nice. But I keep getting emails to write a review for my service.... and it feels like SPAM at this point. So this is my review.
5/ 5stars
by  
on July 6, 2015
Was getting ready to leave town and my car told me it needed an oil change... Firestone was able to get me in and out the same morning!
5/ 5stars
by  
on June 21, 2015
I called here first and talked to Bernard, he was so nice and answered all my questions! I sent my boyfriend up there to get the service done, and his exact words to me were, "We coming here every time" We will definitely be back!!! There was also a lady that he said was very nice too, but he didn't know her name. We so appreciate the GREAT SERVICE! Thank you!!
5/ 5stars
by  
on April 25, 2015
Was completely satisfied, came later afternoon, was done in about 45minutes. Needed a headlight.
4/ 5stars
by  
on February 5, 2015
Dropped off car for appointment before lunch, but vehicle was not completed until almost 2pm.
3/ 5stars
by  
on January 28, 2015
Employees were very kind, courteous, and professional. However, I arrived on time for my scheduled appointment, which was a tire change. I was told it would be an hour to an hour and a half, and I was there for just over three hours.
1/ 5stars
by  
on January 26, 2015
My 2003 Impala has had difficulty maintaining temperature (overheats), but still doesn't produce heat in car. I've had it in multiple times to correct, but the issue persists. The last time, Firestone said I had a broken head gasket, and referred me to another shop. The other shop indicated this wasn't true, and that there was air in the line. They removed the air, and the problem went away for awhile. The problem is, I paid Firestone (multiple times) to fix the issue, but they never did. Now they just refer me elsewhere, rather than fixing the issue.
5/ 5stars
by  
on January 25, 2015
I was unhappy with my choice of tires after driving on them and they got me into another set with no questions asked. They went out of their way to explain the characteristics of various products.
5/ 5stars
by  
on January 25, 2015
Can walk to from work, always fair pricing, hours fit my schedule, staff helpful, products good.
5/ 5stars
by  
on January 25, 2015
This Firestone location is excellent. The staff is very friendly, professional and are great at their job.
5/ 5stars
by  
on January 24, 2015
Fair and trustworthy. Always willing to help . Friendly service.
5/ 5stars
by  
on January 23, 2015
Very nice to work with. The are very professional and through in their work. I am coming to this place for a long time. Sam is always pleasant to work with.
5/ 5stars
by  
on January 23, 2015
Recently went back to Royal Oak Firestone because it's close to my job. I was glad to see senior staff still around to me that's a good sign in todays society
5/ 5stars
by  
on January 23, 2015
I've taken my vehicles here for many years. Always great service, fair prices, get your vehicle back quickly and probably open more hours than they should be!

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