Car Tires And Services At 700 W Sherman Blvd: Firestone Complete Auto Care In Muskegon

Welcome to Firestone Complete Auto Care at 700 W Sherman Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

700 W Sherman Blvd
Get DirectionsHours + Information
Mon7:30a-6p
Tue7:30a-6p
Wed7:30a-6p
Thu7:30a-6p
Fri7:30a-6p
Sat7a-5p
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Store #6599 Managed by David Petersen

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians will give your car a free courtesy check. We'll inspect oil level, headlights, the battery, and more. Additionally, we're dedicated to giving you the best service possible, at affordable prices and a short waiting time. Visit our location today or plan your appointment online or by calling (231) 683-4720.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 24 Reviews
5/ 5stars
by  
on December 5, 2015
I live in Nashville and could be there to help my grandma with getting her car brakes serviced. I made her an appointment at the Muskegon store and Bill took great care of her. He even sent me a video of the vehicle walk around so I could see all the items they had written up on the estimate. I've used Firestone in every city I've lived in and always had great service but this was an especially nice surprise. Thank you.
5/ 5stars
by  
on November 19, 2015
We use them exclusively for all our car maintenance from oil changes to tires. Always helpful when our cars need service anytime.
5/ 5stars
by  
on October 30, 2015
Everyone is always very helpful anytime we need help.
4/ 5stars
by  
on October 14, 2015
I was happy with the job they have done on my cars. An they was a friendly people.
4/ 5stars
by  
on September 13, 2015
Used them about two weeks ago. Service was good had a lot of knowledge about my car gave good recommendation about car that was really helpful.
5/ 5stars
by  
on August 18, 2015
The mechanic,Bob Miller, always does an excellent job. All three office managers at your Henry St, Muskegon,Mi., store are always concerned about our well being and ask us about the last visit and how the cars are doing.
1/ 5stars
on August 6, 2015
I took my car in for tires and the mechanic said I needed a ball joint and tie rod so I did not get my tires as I want a second opinion. I took it to a mechanic and the said there was nothing wrong with the tie rod but did change the ball joint. Sooo I took it back the following week and the mechanic said that the tie rod was loose, I decided to put the tires on and firestone would not allign it because they said that the tie rod needed to be replaced..so now I am going on 3 weeks with this mess and still needed an allignment so I took it to mr axle the 3rd mechanic and they said everything looked good and aligned my car!!! So this was my first and probably last experience with firestone because it was not a pleasant experience and cost me additional money for all the running around etc!!! Not happy at all!!
5/ 5stars
by  
on June 12, 2015
I scheduled an appointment and got there a little late. The staff were able to get me in and out within an hour. I had a coupon, but they had an even better one and helped me get my oil change for a great price. On top of it all, the staff were friendly and helpful. I will definitely be coming back for all of my car needs!
5/ 5stars
by  
on May 19, 2015
I have been going here for about 10 years now faithfully. I wouldn't go anywhere else. they are the best.
5/ 5stars
by  
on April 18, 2015
I brought in a worn out tire and within 20 minutes they had my new rubber on the rim, balanced and ready to go on my car. Excellent service!!
5/ 5stars
by  
on February 27, 2015
I came to this location 2 years ago and they did a great job. I recently had to come back for muffler work and they gave me an honest estimate. I went somewhere else and it was more expensive.
1/ 5stars
by  
on February 26, 2015
I've gone to this location several times. I've had good service most visits. The price is generally very high and there is no choice for lower cost parts or options for repairs. One visit, the mechanic forgot to tighten the lug nuts on one of my tires requiring a second visit to fix the issue.
4/ 5stars
by  
on February 26, 2015
Every time I go into Firestone, Dave and his crew go over the work that needs to be done, the expected time frame for completion as well as the cost. They also give me recommendations and options as well.
5/ 5stars
by  
on February 26, 2015
I have used our local Sherman Avenue store for decades now. Dave is a wonderful manager-always remembers me. I believe they have honest, dependable service. Important that they are friendly too, and the newer guys there seem just as nice. I pretty much do all of my basic auto service with them. The only time I didn't buy tires was when I wanted Michelins and they could not match the price of another local store (discount tire)-otherwise family gets our tires from Firestone.
5/ 5stars
by  
on February 5, 2015
We had a problem with the sensors on our 2005 Escalade your manager advised us to have the whole cluster installed, instead of just two sensors that the cadillac dealer wanted us to... David Peterson went beyond his duty to help us. We are very pleased with the service we receive from Firestone in Muskegon,Mi. and plan on servicing our car there whenever it needs service ,tires etc.David Peterson saved us a lot of money from his advice, Thank You, Don & Joyce Schaafsma
5/ 5stars
by  
on February 4, 2015
I've been using Firestone Complete Auto Care of Muskegon since 1990 when I was pricing tires for one of my cars. I initially choose them because I found the most competitive pricing. I've continued to use them for both the competitive pricing and excellent and knowledgeable service. Store manager, Dave Petersen has been there all these years and he and his staff take care of me very well. I highly recommend them.
4/ 5stars
by  
on February 4, 2015
When my favorite automotive "guy" started to get booked up for two weeks at a time, I needed a place for quick, fair, dependable automotive service. A co-worker recommended the Muskegon Firestone facility, and I have not been disappointed. While they can't always beat competitive quotes, especially from shops that specialize in a certain area of automotive work, at least half of the time Firestone beats the competitor's prices, and has me in and out in a day or two. Most importantly, I have grown to trust them, in that they won't 'invent' work that really doesn't need to be done just to boost their billings. A great bunch of courteous, experienced mechanics at the Muskegon, MI Firestone!
5/ 5stars
by  
on January 25, 2015
An excellent facility with extremely knowledgeable technicians and service managers. Service is always prompt and completed as outlined in the estimate. Advice is presented on upcoming needed service or maintenance issues. Always great service.
5/ 5stars
by  
on January 25, 2015
Dave is one of the best people you have on staff. Between him and Bob Miller I would trust them with anything I have. As long as they work their i will bring my cars to them before any one else.
5/ 5stars
by  
on January 24, 2015
Go to them for all minor repairs, tires, oil changes, etc., it's nice having someone in the community to trust for car repairs
5/ 5stars
by  
on January 24, 2015
I have had our vehicles serviced at the same location here in Norton Shores, Mi. for over 30+ years; I have known the same manager Dave Peterson for that entire time frame also. I trust him, the way I can trust a life-long friend, which for all practical purposes he is. Also Bob Miller, a mechanic there. I call him "Bob The Genius", because he can fix practically any problem. The entire staff is very capable.
5/ 5stars
by  
on January 24, 2015
Been a customer for over 20 years. Dave and his team in Muskegon do good work.
5/ 5stars
by  
on January 24, 2015
I go here whenever I have issues with my baby. They always take good care of her and answer any questions I have without treating me like an idiot.
5/ 5stars
by  
on January 23, 2015
Bob and the team have kept our two cars running and safe for over six years. It all started with new tires and affordable synthetic oil changes. Bob has saved us from dealership fees fixing electrical, specialized volvo messes and odd parts. We appreciate the fact a he has kept us out of new car payments!! Any crisis I have been the front of house team has calmed me down and squeezed me in to fix whatever crisis I have had.

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