Car Tires And Services At 4101 Plainfield Ave Ne: Firestone Complete Auto Care In Grand Rapids

Ready to come in to your local Firestone Complete Auto Care on 4101 Plainfield Ave Ne? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

4101 Plainfield Ave Ne
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #10057 Managed by Edward Bokhart

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians will take a look for free with our courtesy check. We'll check fluid levels, suspension, the battery, and more. Plus, we're committed to offering the most consistent service on the market, at unbeatable prices and a short waiting time. Visit our location today or plan your appointment online or by calling (616) 328-5110.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.7 of 5) - 30 Reviews
5/ 5stars
by  
on July 18, 2016
The manager always takes great care of us and the prices are awesome.
5/ 5stars
by  
on May 21, 2016
Better prices, even better service, very trustworthy, very helpful, very pleasant. I started with trailer tires. Instead of sticking me with higher prices as others might, they found ways to save money, while improving service. That brought me back for tires for our van. They saved me even more money, and fixed other problems with excellence and thinking of my best interest. I'd recommend them to my Mom, my best friends, people who need to make every dollar count as they keep their car in maximum working order with people they can trust.
5/ 5stars
by  
on April 13, 2016
I've used this Firestone location for many repairs and have referred numerous people to do the same. Angela is great to work with and I feel like she's always honest with me on what she would do given a decision --- and it's not always the most expensive or the best option for Firestone, but for me. I really appreciate that in any business!
4/ 5stars
by  
on December 19, 2015
Amanda went out of her way to find a wheel promptly.
5/ 5stars
by  
on December 18, 2015
I was looking at buying a new car and Firestone did the bumper to bumper exam on it. Every little thing that wasn't up to standards on the car, multiple employees explained to me each thing in depth about the issues on the car I was looking at buying. Plus it was a very good price! I'm a VERY happy customer and they will see me again.
5/ 5stars
by  
on December 10, 2015
As always, excellent and all respects. Drive from Chicago to get services from Ed and his crew.
5/ 5stars
by  
on December 10, 2015
It has been a long road trying to find an auto company that I feel comfortable with, all the staff members took the time to explain everything to me in detail, they answered all my questions, I really do appreciate everything from the whole visit.
5/ 5stars
by  
on December 4, 2015
Mr. Ed Bokhart is an exceptional person and wonderful store manager/mechanic. I recommend him highly for all your vehicle needs.
5/ 5stars
by  
on November 4, 2015
Heard a noise under the car, thought I would have a big repair and it turned out to just be some maintenance needed. Did not take advantage of that, like some places do! Very happy with the experience!!
4/ 5stars
by  
on November 1, 2015
Good service, always same service advisors every time I go there, and I've been using them for about 7yrs now. However computer inventory can be wrong so make sure to see what you want before just dropping vehicle off.
5/ 5stars
by  
on October 25, 2015
I brought in my 2007 Colorado to find out why my "Check Engine" light was on. After explaining what the reason was, they told me it was not serious and that nothing would be damaged if I wanted to wait awhile before having repairs done, as long as I didn't mind the light being on. Highly unusual honesty for an Auto Service Center!
5/ 5stars
by  
on October 20, 2015
Called for an appointment to get my tire checked/replaced. Didn't know too terribly much about my tires but Cory reassured me they would do an inspection. He scheduled me in for the very next day at a time that worked best FOR ME! The entire process took less than an hour and I was on my way. I will absolutely be back!
5/ 5stars
by  
on October 20, 2015
Firestone installed some tires I ordered online. Great service and no high pressure to do other services they offered. They performed a free alignment check and found that I needed a minor adjustment. But they didn't pressure me to get it done.
5/ 5stars
by  
on October 18, 2015
I used them over 10 years and they always treat me like family.
5/ 5stars
by  
on August 7, 2015
I always go to the Firestone. They are great.Always helpful and knowlegable
2/ 5stars
by  
on August 6, 2015
The team worked with me on identifying the issue and corrected the problem. The work was done well and I was happy with the service, however the day after the work was done I looked up and notice a pretty substantial grease stain on the headliner of my car.... For $900 bucks I would expect better.
1/ 5stars
by  
on August 6, 2015
Took it in for a loud fan clutch & clicking noise when the Ac is running. Was told it was just a belt tensioner they replaced that and it still clicks. They replaced fan clutch with aftermarket and it is still very loud was told by dealership needs to be oem part because theres alot of bad aftermarket parts.
5/ 5stars
by  
on June 30, 2015
They do my regular maintenance and they replaced my sway bar links last week. It was less expensive than I thought it would be and these guys are all professional and friendly. I plan on continuing to take my cars here
5/ 5stars
by  
on May 22, 2015
I had Firestone put 4 new tires on my truck a few weeks ago. Very friendly people . Explained to me in detail about some other things I should give some attention to in the near future. They were'nt pushy trying to sell me anything other then what I went in for. I highly recommend Firestone and will be using them again in the near future.
5/ 5stars
by  
on February 26, 2015
Needed a quick air pressure check last week. Checked pressure & added air in about 10 minutes.
5/ 5stars
by  
on February 26, 2015
Having great service people that know what they are doing makes a difference. When I took my Focus in for an exhaust noise they were able to determine that it had a California exhaust system & were able to get a part in less then 24 hours, save me money, & get the car back on the road. Their service folks even made several calls to me to keep me updated on the progress of getting the part and when the repair would be finished. Excellent job!
5/ 5stars
by  
on February 26, 2015
I have been there several times always treated great
5/ 5stars
by  
on February 26, 2015
Angela and her entire team are outstanding! I highly recommend them.
5/ 5stars
by  
on February 26, 2015
Very good service always, even the mechanics out back are happy to assist anyway they can, Only place I go for honest service and tires
5/ 5stars
by  
on February 5, 2015
Just in for an oil change this time. everything went as planned
5/ 5stars
by  
on February 2, 2015
Went in for a soft tire. Found the reason a nail, repaired tire and then I asked if they would rotate all the tires they had know problem doing that on short notice. I have had other work done there and never had a bad experience.
5/ 5stars
by  
on January 25, 2015
There customer service and knowledge of automobiles of all makes/models is exceptional. I'm going back to see them again!
5/ 5stars
by  
on January 23, 2015
Excellent service and customer care! I have taken my vehicle here for a couple of years and I am always treated like their number 1 priority. The Firestone team will work tirelessly to solve the issue.
5/ 5stars
by  
on January 23, 2015
I have used this location for over 25 years and currently take in three different automobiles for tires, winter changeover and other service needs as needed
5/ 5stars
by  
on January 23, 2015
Alignment and tire rotation, quick service and reasonably priced.

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